MoonMountainVilla

MoonMountainVilla Reviews

MoonMountainVilla

Dinghu Villa Villa No.43, Dinghu District, Zhaoqing, Guangdong, ChinaView Hotel Details
MoonMountainVilla
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MoonMountainVilla Guest Reviews

4.8/5
Excellent
377 review
Verified reviews
Location4.7
Amenities4.7
Service4.9
Cleanliness4.8
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All reviews(377)
Positive reviews(366)
Reviews with photos/video(178)
Well designed(33)
Delicious breakfast(30)
Close to scenic area(21)
Great air circulation(17)
Secluded lake view(10)
Tasty restaurant(8)
Excellent afternoon tea(7)
Negative reviews(11)
Guest User
French-Style Vintage Romantic Room (Double Bed) (Bathtub, Balcony)
Stayed in Aug 2024
Booked for others
14 review
5.0/5
Outstanding
Posted on Aug 16, 2024
An extremely welcoming and helpful staff and pleasingly distinctive accommodation offering great comfort combine to make this hotel a truly delightful experience. Undoubtedly one of the best hotels in the area.
Response from Property: Dear guest, it's our pleasure to bring you a wonderful time on your trip. Butler style service is our service tenet. We hope you can feel friendly here, and we also hope that you can feel the warmth of home when you are in a foreign country.
Guest User
Guestroom - With View (Double Bed) (Bathtub, Balcony)
Stayed in Apr 2024
Couples
3 review
4.7/5
Amazing
Posted on Apr 28, 2024
Amazing service throughout our stay! Very happy we chose to stay here for the weekend, the staff couldn’t have done more for us and the food was delicious! Only thing was the pool wasn’t usable but with the current weather in China it is understandable. We will definitely visit again! Thank you for such great care of us during our stay ❤️
Response from Property: Dear guest, it's my pleasure to bring you a wonderful time on your trip. Butler style service is our service tenet. We hope you can feel friendly here, and we also hope that you can feel the warmth of home when you are in a foreign country. Unfortunately, due to the recent bad weather, you cannot swim. We look forward to your next visit and swimming to your heart's content. Next time you come, I will definitely prepare a Chinese style cigarette for you in advance. Wishing you a happy life!
Guest User
Roman Roland Double Bed Room With European Vacation Style, Superior Grey, French Balcony, Derucci Mattress
Stayed in Mar 2023
Solo travelers
26 review
5.0/5
Outstanding
Posted on Mar 26, 2023
I will cerrainly return. The staff were incredibly helpful, and went above and beyond their duty to help me when I left my purse with passport in a taxi and had no idea what to do to get it back. They checked cameras, contacted police and ultimately returned my things. Forever grateful. Also, the hotel is close to the entry of the mountain and it offers incredible chinese and western food as well as quiet, clean rooms. Thanks again for such a pleasant stay. M.West
6/10
Response from Property: First of all, thank you dear for visiting our hotel, it is our duty to help you, not enough to worry about [pleasant], every guest who arrives is our family, home at home, we will provide the best quality, warmest and most meticulous service, and when summer comes, we will see each other again Oh!首先感谢亲爱的您光临我们酒店,为您提供的帮助是我们工作职责,不足挂齿,每一位到来的宾客都是我们的家人,宾至如家,我们将提供最优质最温暖最无微不至的服务,等到夏天来临时,我们再相见哦!
Guest User
Vintage Room (Double Bed) (Terrace, Bathtub)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 15, 2024
It is very close to Dinghushan Mountain, with convenient transportation. The homestay is European-style, the room is beautifully decorated, fully equipped, and the service is thoughtful and enthusiastic. It is a very satisfactory experience.
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Response from Property: Thank you for your affirmation of us. Satisfaction has only a starting point but no end. We will look forward to your next visit with sincerity, honesty, care and love. I wish you a good mood every day!
Wushenshousiyangyuan
Southeast Asian-Style Suite - with View (Roundbed) (Bathtub, balcony)
Stayed in May 2024
Couples
10 review
5.0/5
Outstanding
Posted on May 5, 2024
Mid-Levels Leisure Afternoon Tea for Two: The pastries were especially soft and delicious. It was a pity that we couldn't swim in the pool because it was raining. The room was nice, the bedding was comfortable, and there was mountain spring drinking water in the room, which was sweeter than mineral water. The breakfast porridge was delicious, and I will try the branch in other places next time.
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Response from Property: Dear customer, thank you very much for your 5-point praise. We are sorry that you were unable to experience the swimming pool due to the recent bad weather and low temperature. We hope that you can swim to your heart's content next time, wear our little dresses, and take beautiful photos by the pool. We will continue to work hard to improve and update, and provide different personalized services for each guest. Welcome to come home often! I wish you a happy life!
Cai2015
French-Style Pink Room (Double bed) (Balcony) (Females only)
Stayed in May 2024
Family
28 review
5.0/5
Outstanding
Posted on May 4, 2024
I have brushed it twice, and the ceiling of the homestay I have stayed in. Environment: At the foot of Dinghu Mountain, on the side of the mountain, the air is very good, and it is at the innermost part of the community, very quiet. Walking out of the community is the road to Dinghu Mountain, and the road is busy. So it is a quiet place in the bustle. The design of each room is different and has its own characteristics. Hygiene: The room facilities are very clean, and the dining utensils and public toilets are also very clean. Facilities: The configuration of a five-star hotel, everything you should have. Service: The housekeeper is very attentive, and has a strong sense of proactive service and can pay attention to details. It can meet my requirements for a hard bed, and people with lumbar disc herniation can stay at ease. Catering: I can live here partly because it is clean, and the other part is that the catering products can satisfy my taste buds, and the Cantonese cuisine is not ordinary. The breakfast is large, with local specialties of zongzi. It would be better if there were zongzi of different flavors.
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Response from Property: Dear customer, hello! I am very honored to receive your praise that we are the ceiling of the homestay industry. Providing personalized service to every guest is our purpose. We absolutely guarantee that the Chinese food is purchased on the same day to ensure freshness. In addition to Chinese food, there are also exquisite performances of Western chefs every day. Your suggestion is very good. We will make our breakfast products more diversified in the future to meet the different needs of different customers. Come home often to visit! Best wishes!
Guest User
French-Style Pink Room (Double bed) (Balcony) (Females only)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
The service attitude is very good, very enthusiastic, and they are very enthusiastic to help with the luggage🧳 The environment and hygiene are also good, the breakfast portion is quite large, and the meals are distributed according to the number of people, even a 3-year-old child will have one.
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Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. We will always stand in this city, waiting for your arrival! See you later! Wish: Always smile ^_^! I hope the baby grows up quickly!
Waner66
Calvino Family Suite With Native American Cave Style, Derucci Mattress, Spacious Family Interaction Area
Stayed in May 2024
Family
20 review
4.0/5
Very Good
Posted on May 5, 2024
The B&B is relatively close to Dinghu Lake, and it takes a few minutes to walk to the entrance of the scenic spot, but the surrounding environment is average, there are not many parking spaces, and it is a bit troublesome to park during holidays. The facilities are not as good as the pictures. The room type we booked has a very small room and the other twin room is larger. The hotel's food and service are OK, but the room price is a bit biased and not worth the price. If you want to go to Dinghu Lake during holidays, it is recommended to arrive at the scenic spot before 8 am
Original TextTranslated by Google
Response from Property: Dear customer, first of all, thank you very much for your affirmation of our service and restaurant products. Due to the recent long-term rainfall in Dinghushan, the surrounding environment has been somewhat affected, and the traffic volume has increased dramatically during holidays, but our store can still guarantee the parking space needs of customers. Our store has butler service, a large swimming pool garden, a dress experience, a book bar, a chess and card room, an outdoor KTV, and is a president-level unit. We have always been adhering to personalized service, but there is no best homestay, only better. We will continue to work hard to continuously improve the quality of service and further improve our facilities and equipment. I look forward to your next experience being more perfect! I wish you a happy life!
Guest User
Suite (2 beds) (Bathtub)
Stayed in May 2024
Family
1 review
1.7/5
Posted on May 3, 2024
To be honest, if it weren't for the good attitude of the B&B staff, I really might not want to give it even one star. As soon as I entered the room, there was a strong musty smell, and there were various signs of mold in the room. The room facilities were also very simple, and the swimming pool was basically a decoration. There were no play facilities for children. It was completely inconsistent with the room rate of fourteen thousand yuan, and I was quite disappointed.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you very much for choosing to stay at Banshan Lanyue. We apologize for not being able to meet your needs due to our inadequate coordination. Our company's senior management attaches great importance to your suggestions and has made a series of improvement plans. We will renovate and repair the rooms. We look forward to you and your family coming to our store again in your spare time, and hope to bring you a different stay experience. I wish you a happy life, and the little princess will become more and more beautiful!
Guest User
Guestroom - Double Occupancy
Stayed in Apr 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on May 2, 2024
Thank you very much for the housekeeper's enthusiastic service [Rose][Rose], the food and accommodation experience is very good [Strong][Strong], I will choose your homestay next time I come to Zhaoqing [Victory][Victory]
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things attentively and serving attentively, so that you can feel the warmth of home when staying here. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Vintage Room (Double Bed) (Terrace, Bathtub)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Hygiene: The bathtub has a disposable bathtub bag, and the toilet also has a disposable toilet cover, super details Service: Enthusiastic, they will help to comfort the crying children, really good Welcome fruits: cherry tomatoes, apples, oranges Goodnight milk: two bottles of milk are also delicious There are both Chinese and Western food, the price is affordable, and the portion is super large! ! ! I have two adults and one child, and I am so full! I have traveled to many places, and this homestay really touched my heart. I will come again next time, and I will also recommend it to my relatives and friends. It’s not a shill. The boss lady and other staff are super enthusiastic and loving, and sometimes they even give souvenirs❤ ️
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Anonymous User
French-Style Vintage Romantic Room (Double Bed) (Bathtub, Balcony)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 13, 2024
The service is very thoughtful. Everyone has a smile on their face. It's also very quiet to live here. I will stay here again next time.
Original TextTranslated by Google
Response from Property: I am so excited to see the simple yet profound praise from the guests, and they also recognize our service so much. We provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. We show the unique charm of the hotel to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family attentively and look forward to meeting you next time.
dxj168
Adler Twin Room With Spacious, Derucci Mattress, Minimalist Vacation Style
Stayed in Mar 2024
Travel with friends
43 review
5.0/5
Outstanding
Posted on Mar 10, 2024
From the details, it can be seen that this is a very carefully managed homestay. The proprietress and the young ladies are warm and polite, and they solve problems in a timely manner. Although I didn't go anywhere because of the weather😂. But in such an accommodation and dining environment, staying in the homestay and chatting with friends is also very relaxing and comfortable. The Chinese and Western food in the homestay are very good. I have a chance to come again, and I hope to succeed next time😊.
Original TextTranslated by Google
6/12
Response from Property: Thank you very much for your appreciation of our environment, atmosphere and services! We pay attention to details and create a pleasant, elegant and comfortable living and holiday space to provide you with a place to rest away from the hustle and bustle! The next time you come again, the sky will be clear! If we are lucky enough to host you again, we will wholeheartedly provide you with better service and a more comfortable environment!
Anonymous User
Vintage Room (Double Bed) (Terrace, Bathtub)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 5, 2024
First-class service, comfortable environment and first-class air.
Original TextTranslated by Google
Response from Property: Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
French-Style Vintage Romantic Room (Double Bed) (Bathtub, Balcony)
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Well, the stay was great, the environment was great for taking photos, very comfortable, and the hotel service was great! I've stayed in many luxury hotels, big and small! Those hotels that cost thousands of dollars are not as comfortable as this hotel's service! They also gave me a small gift when I left! Highly recommended!!!
Original TextTranslated by Google
Response from Property: Thank you for your recognition! We have always pursued service and details! We will continue to work hard to maintain high-quality service standards and provide every guest with a comfortable and warm accommodation environment. Looking forward to seeing you again!