Family Friendly Hotels in Cancun

Enjoyed the all-inclusive experience. The staff were very friendly and talked to me. They answered my questions politely. I was able to relax on the beach and around the pool from before check-in to after check-out! I could eat and drink anything at any time, and my favorite is the poolside buffet restaurant 😚 The alcohol is delicious here. I was impressed that I could see the beach from my room 😆 The good thing about the sun loungers by the pool (shade) is that they are secured from the morning. It's a good idea to leave your bath towels out in the morning. The bath towels used by the poolside can be replaced frequently without affecting the price. You can exchange them for a card or get a new towel. I wonder if the jacuzzi is lukewarm for Japanese people at 35 degrees Celsius? In Mexico, where there are only showers, I have a strong desire to soak in a bathtub... It's a shame.

The room with one large bed and two small beds is nice. The hotel pool is also nice, although there is no infinity pool. I personally feel that the experience is average. The food in the restaurant is average. The Italian restaurant is mainly about the presentation, and the food quality and taste are a little worse than some Italian restaurants. Teppanyaki is mainly about the chef showing off his skills, which is more fun, and the food is very average. I don't know if it's due to time, the seaside was very windy and rough during the few days we went there, and this section of the beach was not very smooth. I wanted to go snorkeling, but the waves were too high, so I couldn't do it for a week. Snorkeling in the Qizi area is a matter of luck. But the hotel can go to an inner bay of Carmen for snorkeling. We just snorkeled in Cozumel, so we didn't go to Carmen again.

The beach is clean and soft, and the sea view is unobstructed

Hotel is located at the north east point of Cancun strip, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.

Intercom Lots of beach beds and umbrellas,extremely clean,not designated so ppl from other properties come and use it,waiters constantly offer food/drinks NOT free 100pesos for corona,food more than back home in Canada roughly 300pesos for wings or burger or chicken *****s. Freshly baked fish 750Pesos/kg, 3 tacos-300pesos. Tiny buffet if you think you gonna have rows and rows of food think again,MayBe 20foot long buffet,EXACT same food for 10 days(brutal).One person working @ omelette station with min 12min wait.Even though it was prepaid breakfast they make you sign a receipt 1100Pesos, couldn't figure out why, so after 4th day we were getting ZERO service, yup wouldn't even offer a cup of tea/coffee,ended up figuring it out,they expect 10% tip on the 1020Pesos(cost of breakf for 2ppl) so 100pesos each time you eat(NOT joking),so our 20-50pesos tips WERENT enough! For dinners we ALWAYS go off resorts when in cancun cuz there are soo many great options,this hotel is not walking distance to any restaurants like Harry's, Mono, Ilios,but bus station is right outside (12pesos each way) Room facing Lagoon which is main road,can hear EVERY car, person talking,so noisy day and night,plus our room was next to janitor's room so in and out slamming door and talking on a radio from 6am till 6pm(BRUTAL!)shower is large,sink over floating, mattresses rock hard but sheets are super white,AC worked well, 2pools,restaurant and pool bar empty.Lots of beds avail, Check in/out super quick and front desk people are Extremely helpful! So there's gas station across the street beer is 25pesos, there's supermarket 7min walk beer is 15pesos and has fresh Fruits,liq,jugs of water Basically if you looking for Mexican experience ALL inclus,cheap food/drink this is NOT it! If you looking for quiet getaway with prices on higher end but still be in Mexico this is the place for you! If you looking for same sand and all inclusive def need to look else where unless you don't mind grocery shopping on your vacay. Would I come back to this location-I doubt it,just doesn't make sense to me in sense of México experience!I def don't feel like spending more $ than I do @ home

Best place I’ve stayed at in the last 5 years of travelling this place is amazing loved every second of it. Had one issue with security bringing a girl in who was up my a$$ but we got her a day pass like we intended too and we were all good again. Least you know security is good so again couldn’t recommend a place better and for the price this is a BARGAIN

If you want to have a good time and enjoy your stay I recommend this place!!!! There is a lot to do and everything to eat!!! Grand Oasis you understood the assignment, CANCÚN STAY GORGE 😮💨🥰👏

A nice hotel that caters to the ”All Inclusive” crowd. If you're looking for a vacation with no surprises and never plan on venturing off the grounds then this is your place. If on the other hand you want get out and explore your surroundings, and try the local food there are probably better options as they treat you like second class citizens. Constantly pointing out that you are not on the meal plan. So getting things as simple as a morning coffee or a drink at the swim up bar is borderline frustrating. This hotel is located in an isolated part of the hotel zone so expect to catch a bus or taxi to the more lively places for food and activities. Great beach, nice pools and and clean upscale rooms

Nice All-Inclusive hotel directly at the beach, in walking distance to the Cancun tourism center. Good value for money, nice hotel room, good pool, very nice spacious beach area, tasty food in the buffet restaurant, the pizza restaurant and also in the 3rd restaurant. The buffet restaurant is too small for the hotel size but you get used to it. The gym is better than nothing but very small. All in all the hotel is recomendable.

Everything was good. We loved the Mexican restaurant especially a man who brought breakfast got mad at me, telling me to make space for the food. There was clearly plenty of room and it wasn't even messy, but he yelled at me with all sorts of commands for no reason. It felt like he was taking it out on me, so I felt bad, but other than that, overall the stay was okay.