Holiday Inn & Suites Chicago Northwest - Elgin Reviews

I would not stay there again only because of the way jennifer talked to me when we went to breakfast. I asked her what kind of bacon was this and she said what does it say like i’m illiterate and can’t read. I reported it and it was like they didn’t care. It clearly didn’t say that’s why I asked because I don’t eat certain meat. It took more effort to be rude for no reason at all than to just tell me what kind of meat it was.

Great location, room, and bathroom. Staff was pleasant and accommodating. Only complaint was spending $14 a person on a poor quality buffet. This was optional, but after hearing the price, I expected a good breakfast, not one that made me wish I’d gone out for breakfast.

I stayed there for 5 days, but I couldn't use the internet for a single day. The wifi was just for show, and the breakfast was just average. It's not worth spending over 100 yuan on it. Everyone, please avoid this place.

住了很多次，很乾凈