Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.7
Service8.7
Cleanliness8.8
Filter by:
Sort by:
All reviews(357)
Positive reviews(335)
Reviews with photos/video(117)
Delicious breakfast(34)
Clean pool(27)
Great swimming pool(27)
Has an infinity pool(18)
Well decorated(18)
Large rooms(12)
Luxurious(11)
Near shopping area(6)
Negative reviews(22)
Muminovic
Golden Executive Twin
Stayed in Oct 2025
Solo traveler
8 review
10/10
Outstanding
Posted on Nov 18, 2025
An exceptional experience, I had booked a standard double bedroom room but to my suprise the hotel had upgraded me to an executive suite. The highlight of the suite was the gold bathtub. The staff were exceptional and the breakfast was fantastic. I would highly recommend the hotel and I would rate it 11/10. Thank you for a memorable time.
Matt_U
Golden Executive King
Stayed in Sep 2025
Couple
13 review
8.0/10
Very Good
Posted on Oct 5, 2025
Gold, gold and more gold! But beyond the quirky finishes, the hotel is fun and nice. Just sat away from the old quarter, it’s easy to get around. The beds are super comfy and the breakfast is good.
Anonymous User
Golden Deluxe King
Stayed in Aug 2025
Couple
5 review
10/10
Outstanding
Posted on Sep 29, 2025
I book 7 rooms
Service was amazing
Breakfast options is top notch
My bad climate is not good
SharonManogaran
Golden Deluxe King
Stayed in Aug 2025
Traveling with friends
12 review
8.5/10
Very Good
Posted on Oct 27, 2025
All was good. Unfortunately didn't get to use the pool as it was under cleaning in progress.
Guest User
Golden Executive King
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 14, 2025
Nice hotel near golden lake. Nice infinity swimming pool on rooftop open till 10pm only. Friendly staff .
Guest User
Golden Classic King
Stayed in Jul 2025
Couple
8 review
10/10
Outstanding
Posted on Aug 11, 2025
Had a fantastic stay at this hotel. The staff were super friendly and helpful! The room was spacious and comfortable. The hotel has excellent facilities including a well-equipped gym, a huge rooftop pool and pickle ball- a great way to escape the rainy season. We loved it so much that we plan to stay again when we come back to Hanoi. Everything was perfect!
Guest User
Golden Classic King
Stayed in Aug 2025
Couple
1 review
8.0/10
Very Good
Posted on Oct 7, 2025
While I checked out room,from room to reception on 1 October 25 time 10:24 am ,some one might be room attendant or reception staff,scam my Visa card and purchased $85.97 crunchy rolls Lima subscription without notice or asking me.its a one big scam.
NicoleStanciu
Golden Executive King
Stayed in Feb 2025
Couple
18 review
10/10
Outstanding
Posted on Apr 4, 2025
A very nice and eccentric hotel. Excellent hotel. Recommendation: a little more attention to the cleanliness of the balconies and the pool - it's a shame that it is not valued.
Anonymous User
Golden Classic King
Stayed in Jul 2025
Couple
4 review
10/10
Outstanding
Posted on Sep 5, 2025
The hotel is located not too far from the old quarter, so it was nice.
The room is spacious and the bed is massive which we really liked. And we also loved the breakfast, the pho at the breakfast was amazing.
The staff is very nice.
Guest User
Golden Classic Twin
Stayed in Jun 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 29, 2025
I had an amazing stay at this hotel! The atmosphere was perfect. relaxing, welcoming, and beautifully maintained. The staff were friendly and attentive, making me feel right at home from the moment I arrived. The rooms were clean, comfortable, and well-equipped, offering everything I needed for a pleasant stay.
Guest User
Golden Deluxe King
Stayed in Jun 2025
Family
36 review
7.5/10
Posted on Jul 17, 2025
Location is quite far from city center and the lake infront of hotel is not clean but the hotel breakfast is very good and rooms are well maintained
Ben Ting
Golden Classic King
Stayed in May 2025
Business traveler
10 review
6.5/10
Posted on Jun 28, 2025
The swimming pool and top floor facilities pay need to improve in terms of cleanliness. Overall is good.
Guest User
Golden Classic King
Stayed in Nov 2024
Couple
33 review
8.0/10
Very Good
Posted on Dec 29, 2024
The rooms are spacious and clean and the toilet is also big and equipment with automated bidet seat and a gold bathtub.
The location is convenient to get food around the area and there is a circle k convenience store nearby.
However, the breakfast wasn't so fantastic as the selection was not much for cooked food and the taste was not really nice.
Guest User
Golden Executive Twin
Stayed in May 2025
Business traveler
1 review
7.5/10
Posted on Jun 7, 2025
I ordered car to airport at 5am at evening, but at 5:15 car did not arive
so we took taxi from street, the concierge service not good!
TTWWS
Golden Classic King
Stayed in Nov 2024
Couple
16 review
7.0/10
Posted on Dec 8, 2024
This old is new however it feels old and not as nice. The location is a bit off and not near the Hanoi old quarter and takes a while to get there due to traffic. Overall an okay hotel but definitely nothing crazy