Oakwood Premier Tokyo Reviews

Response from Property: Dear Guest,Thank you very much for your kind review and for choosing to stay with us. We are thrilled to hear that you enjoyed our location and our service. It is wonderful to know that you found the design of our hotel to be very pretty. Your positive feedback is greatly appreciated and serves as a great motivation for our team to continue delivering exceptional service. We look forward to welcoming you back on your next visit to Tokyo. Sincerely, Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you very much for choosing Oakwood Premier Tokyo and for taking the time to leave a kind review.We are delighted to hear that you appreciated the kindness and helpfulness of our staff, as well as the added touches of refreshments at our lounge and bar counter, and room items.It was our pleasure to take care of you during your stay, and we are glad we could make your experience enjoyable. We look forward to welcoming you back in the future.Sincerely,Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking the time to leave a kind review!We are delighted to hear that you enjoyed our excellent location next to Tokyo train station, department stores, and the underground shopping malls. It is great to know that our friendly and polite staff, as well as our complete facilities, contributed to your positive experience.We look forward to welcoming you back for another fantastic stay.Sincerely,Oakwood Premier Tokyo

Response from Property: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the unpleasant experience you encountered with the shower's drainage and the room's odor. This is certainly not the standard of service we strive to provide to our valued guests.We take your comments very seriously and have already informed our maintenance and housekeeping teams to address these issues immediately. Proper maintenance and cleanliness are of utmost importance to us, and we will ensure that such issues are rectified to prevent future occurrences.I regret that you did not feel comfortable enough to request a room change upon arrival, especially after your long flight. Your comfort and satisfaction are our top priorities, and we would have been more than happy to assist you in finding a more suitable room.Please accept our sincerest apologies for any inconvenience this may have caused. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Thank you once again for your valuable feedback. Yours sincerely, Oakwood Premier Tokyo

Response from Property: Dear Guest, Thank you for sharing your wonderful feedback and awarding us a perfect score of 5/5. We are delighted to hear that you found our rooms spacious, clean, and comfortable. It brings us great joy to know that you had a pleasant experience at our hotel. We look forward to the pleasure of welcoming you back for another exceptional stay. Sincerely, Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you so much for your wonderful review and for choosing to stay at Oakwood Premier Tokyo. We are glad to know you and your daughter enjoyed the accommodation with us and found our location, service, and cleanliness to be spot on.On the other hand, we appreciate your feedback regarding the water pressure for the rain shower and have been looking into this matter and make changes in the near future.It was our pleasure to have you as our guests, and we look forward to welcoming you back for another memorable stay. Thank you once again for your kind words and support.Sincerely, Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you for your wonderful review!We are delighted to hear that you enjoyed our great location. It's also fantastic to know that you found the nearby Daimaru and Takashimaya convenient for shopping and appreciated the airport limousine stops.We look forward to welcoming you back on your next visit to Tokyo. Sincerely, Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you for choosing to stay with us at Oakwood Premier Tokyo and for your wonderful review!We are happy to hear that you found our hotel to be the cleanest you have ever stayed in and that you enjoyed our convenient location near Tokyo Station. It is great to know that you were able to enjoy many meals nearby.We look forward to welcoming you back for another convenient and comfortable stay.Sincerely,Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you very much for your kind patronage with us at Oakwood Premier Tokyo and for taking the time to share your feedback.We are delighted to hear that you consider our hotel as your home away from home and that you have chosen to stay with us multiple times.We are glad that our convenient location near Tokyo Station and the easy access to buses from both airports have been beneficial for your travel experiences.Your loyalty means a lot to us, and we are thrilled to know that we have consistently met your expectations. We look forward to welcoming you back for many more enjoyable stays in the future.Sincerely,Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking the time to leave a review.We are thrilled to hear that you found our location to be excellent and that our staff was helpful during your stay. Providing a clean and comfortable environment is important to us, so we are delighted to hear that you found our facilities to be very clean and the beds comfortable. We are glad that you loved the washing machine in your room. We have just recently replaced our washing machines with top-of-the-line ones, and we constantly aim to provide other convenient amenities for our guests.Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to enhance your stay, please let us know. Thank you once again for choosing Oakwood Premier Tokyo.We look forward to welcoming you back again in the future.Sincerely yours,Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you for your wonderful review and for rating us perfect score, 5 out of 5. We are delighted to hear that you enjoyed our excellent service and had a great experience during your stay.Your positive feedback is truly appreciated and motivates our team to continue providing exceptional service to all our guests.We look forward to welcoming you back in the near future and ensuring another memorable stay. Sincerely, Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking the time to leave a review!We are thrilled to hear that you enjoyed your stay at our hotel. It is great to know that our location next to Tokyo Station was convenient for you. We understand the importance of a prime location when exploring a vibrant city like Tokyo.We are also delighted that you found our rooms to be spacious and clean. Providing comfortable and well-maintained accommodations is a top priority for us, and we are glad that we met your expectations in this regard.We hope to have the opportunity to welcome you back in the future. If there is anything else we can do to make your future stays even more enjoyable, please feel free to let us know. Your satisfaction is our top priority!Sincerely,Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you for your patronage with us at Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that you enjoyed our services. We will continue to do our best in providing you and your family with the best care possible.We look forward to welcoming you back again!In the meantime, please take care.We remain sincerely yours,Oakwood Premier Tokyo

Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We hope you were able to enjoy a comfortable stay with us and sincerely look forward to welcoming you back again. In the meantime, we remain sincerely yours,Oakwood Premier Tokyo