Banana Island Resort Doha by Anantara Guest Reviews
4.3/5
Very Good
60 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(60)
Positive reviews(16)
Reviews with photos/video(3)
Negative reviews(2)
Dubsfan89
Deluxe Beach Terrace Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 18, 2024
The island was amazing in so many ways. Food options are plenty, kids activities is top notch. We had a great time for a little staycation and would highly recommend. The only comment or recommendation I would give is to have as little market for all those snacks that we love and give the kids options to shop alone.
Response from Property: Dear Dubsfan89,We are delighted to hear that you had a great time at Banana Island Resort by Anantara Doha. Your feedback is truly appreciated, and we can't wait to have you back for another wonderful stay.Kind regards,Ali AlassoudFront Office Manager
ARSHAD
Deluxe Room with Sea View
Stayed in Oct 2023
Family
10 review
5.0/5
Outstanding
Posted on Nov 18, 2023
Great resort for a weekend getaway from doha .
Exceptional service and hospitality.
Response from Property: Dear Arshad,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager
Guest User
Junior Suite
Stayed in Feb 2024
Family
6 review
4.5/5
Great
Posted on Mar 10, 2024
The food quality was really average for 5 stars hotel, I mean the raw material. Sea food was frozen, not fresh choice
Response from Property: Dear Guest User,We want to express our sincere apologies for the challenges you encountered during your recent stay at Banana Island Resort by Anantara Doha. Your feedback regarding dining experience is important to us, and we deeply regret any inconvenience it may have caused you.Please know that we are taking immediate steps to address the issues raised and prevent similar situations from occurring in the future. Your feedback is invaluable to us as we strive to improve our services and guest experience.We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive stay.Best regards,
Guest User
Junior Suite
Stayed in Feb 2024
Family
1 review
1.0/5
Posted on Mar 8, 2024
It’s the worst hotel I’ve visited ever. Very unprofessional and a polite staff. The hotel is located far from Doha it’s in the middle of the sea. And there’s a bout to take you there which needs 30mint and the boat has a specific timing schedule to leave every hour up to 11 after 11 you will be out side no one will accept to drive you. There’s no supermarket or even a pharmacy in the island so if you need to buy anything you will need to take 30 mint boat. And be sure you reserve it in advance. It was a nightmare I was not feeling relaxed I feel I need to run and catch the boat and the hardest time for us was when we will checkout we’re I called then 1 night a head and I informed them about the timing of my departure and I confirm 9 Am bout. Unfortunately no one show up to take our luggages and I started the complain again with the stuff you feel they are unhappy and they don’t to work. Really I don’t advise anyone to visit this hotel.
Response from Property: Dear Guest User,We are truly sorry to hear about the challenges you encountered during your stay at Banana Island Resort by Anantara Doha. Your feedback regarding your experience is concerning to us, and we deeply regret any dissatisfaction you may have experienced.Please be assured that we are taking your feedback seriously and are working diligently to address the issues raised. Your experience does not reflect the high standards of service we aim to provide, and we are committed to making improvements based on your feedback.We appreciate your honesty and hope that you will consider giving us another opportunity to exceed your expectations in the future.Best regards,Ali AlassoudFront Office Manager
Guest User
Premier Sea View Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 10, 2023
It was a super hotel and service. I recommend it to everyone to witness the great experience.
Response from Property: Dear Guest User,We appreciate your positive feedback about your recent stay at Banana Island Resort by Anantara Doha. Your kind words mean a lot to us and we look forward to welcoming you back soon.Best regards,Ali AlassoudFront Office Manager
Guest User
Deluxe Beach Terrace Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 19, 2024
It was so good.. can't be better
Response from Property: Dear Guest User,Thank you for sharing your experience at Banana Island Resort by Anantara Doha. We are thrilled to hear that you enjoyed your stay with us and hope to see you again in the future.Warm regards,Ali AlassoudFront Office Manager
Joanne Pauline
Premier Sea View Room
Stayed in Jun 2023
Couples
3 review
5.0/5
Outstanding
Posted on Jul 13, 2023
One of the most beautiful island we've been. With amazing facilities, amenities and staff! ☺️
Response from Property: Dear Joanne Pauline,We are delighted to hear that you had a great time at Banana Island Resort by Anantara Doha. Your feedback is truly appreciated, and we can't wait to have you back for another wonderful stay.Kind regards,Ali AlassoudFront Office Manager
Dadaoxudashi
Premier Sea View Room
Stayed in Jun 2024
Family
14 review
5.0/5
Outstanding
Posted on Jul 15, 2024
The hotel rooms and environment are really great. The breakfast is really rich, and the Mediterranean restaurant and Arabic restaurant for dinner are also very delicious. Welcome drinks are provided. Don't bring water with you when you go to the island. There is free water everywhere on the island, and there is so much water in the room that you can't finish it.
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Response from Property: Dear Dadaoxudashi,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager
Response from Property: Dear Anonymous User,Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit.Warm regards,Ali AlassoudFront Office Manager
Guest User
Sea View Premier Room
Stayed in Jan 2024
Family
7 review
4.0/5
Very Good
Posted on Feb 28, 2024
At this time there was quite a lot of either repair or construction work on the island. Cars were constantly driving around, busy in the process. Despite the fact that the paths are quite narrow, it was annoying, because you can’t walk calmly - you constantly have to look around, which is inconvenient, especially with a child. And the restaurants are not very clean, we understand that this is a Qatari issue. In order for the dishes to be removed from the table, you need to ask for it. There may be napkins, lids, crumbs, etc. lying around under the tables. Which, of course, does not correspond to 5 stars. BUT the hotel staff is very responsive, not all requests, perhaps due to them, a good impression of the hotel remains. The hotel itself, by the way, is not new, you need to be prepared for this. We would also like to thank the chef who prepared porridge and other dishes upon request for our daughter, which was important for us given the rather monotonous menu. By the way, about this. There is a feeling that the hotel is tailored for guests coming for 1-2-3 days, the food everywhere is very monotonous, breakfast is the same every day. Therefore, I would not recommend flying to this hotel for a long vacation. And for the weekend it's fine.
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Response from Property: Dear Guest User,Thank you for sharing your feedback on your recent stay at Banana Island Resort by Anantara Doha. We are delighted to hear that you enjoyed the luxurious amenities and exceptional service provided by our team. Your positive comments are truly appreciated.We have also noted your feedback about your stay. We apologize for any inconvenience this may have caused and assure you that we are taking steps to address this matter promptly. Your insights are invaluable to us as we strive to enhance the guest experience.We look forward to welcoming you back and providing you with an even more enjoyable stay in the future.Warm regards,Ali AlassoudFront Office Manager
Orange Zhou
Premier Sea View Room
Stayed in Jul 2023
Family
18 review
5.0/5
Outstanding
Posted on Aug 17, 2023
A pleasant ride. The hotel rooms are not new, but they are large in size, facing the sea, and have a balcony for drying clothes and smoking. The staff are very polite and enthusiastic, especially the kids club. The kid refused to leave after playing so much. I picked him up after 8:00 p.m., he was the only child, and the two staff members danced with me. I didn’t feel disgusted during the whole process. I also asked my baby what time to come back tomorrow, and I was really touched.
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6/9
Response from Property: Dear Orange Zhou,Thank you for sharing your experience at Banana Island Resort by Anantara Doha. We are thrilled to hear that you enjoyed your stay with us and hope to see you again in the future.Warm regards,Ali AlassoudFront Office Manager
Anonymous User
Junior Suite
Stayed in Jan 2024
Business travelers
26 review
3.0/5
Posted on Mar 30, 2024
I got the guest's name wrong. I told him multiple times to change it but no response. I gave him the wrong room type.
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Response from Property: Dear Guest User,Thank you for taking the time to share your feedback about your recent stay at Banana Island Resort by Anantara Doha. We are truly sorry to hear about your experience and apologize for the inconvenience you faced during your visit.Your feedback regarding name on TV is deeply concerning to us, and we are committed to investigating the matter further to prevent any recurrence. Rest assured that we take your comments seriously and will work diligently to address the issues you have raised.We sincerely appreciate your honesty and hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Warm regards,Ali AlassoudFront Office Manager
❤️Queen��Sophia❤️
Junior Suite
Stayed in Jan 2024
Family
18 review
4.0/5
Very Good
Posted on Apr 5, 2024
The environment is beautiful, the room service can be improved, and the breakfast is OK.
Original TextTranslated by Google
Response from Property: Dear Queen Sophia, Thank you for sharing your positive experience at Banana Island Resort by Anantara Doha. Your feedback is invaluable to us, and we are thrilled that you enjoyed your stay. We can't wait to welcome you back for another memorable visit. Warm regards, Ali Alassoud Front Office Manager
Jingcaidibai
Junior Suite
Stayed in Mar 2022
Travel with friends
5 review
2.5/5
Posted on May 21, 2022
You can also service in general
Waited for 4 hours to check in
Original TextTranslated by Google
Response from Property: Dear Jingcaidibai,Thank you for taking the time to share your feedback about your recent stay at Banana Island Resort by Anantara Doha. We are truly sorry to hear about your experience and apologize for the inconvenience you faced during your visit.Your feedback regarding checkin delay is deeply concerning to us, and we are committed to investigating the matter further to prevent any recurrence. Rest assured that we take your comments seriously and will work diligently to address the issues you have raised.We sincerely appreciate your honesty and hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.Warm regards,Ali AlassoudFront Office Manager