Pet friendly Hotels Dallas

Booked a king room. When we arrived they said they were overbooked on king rooms and put us in a queen. I called down and let the front office know that I paid more to guarantee a king and they found us one and the room felt newer and nicer. Overall great experience.

This hotel was really cute, had such a great vibe. The front desk guy Jacob was so friendly and really made me feel welcomed, he had a big smile on his face explained parking and how the key works, even told me if I wanted to hold my luggage there with him in the morning that they would be happy to do it so the kids could swim, he also explained to me that the kitchen was open until 10:00 p.m. and we could either order downstairs or even on the rooftop. The rooftop was chill, nice music very laid back, we ended up ordering our food downstairs the bartender was great answered all my questions and very patient. The food was okay I ordered a burger just didn't have very much flavor to it needed a little more seasoning on the burger itself, salad was good and sweet potatos fries were decent. The room itself was super cute lots of space for the kids, love that they had a noise machine because I forgot to bring my fan. The pull out sofa was clean, The only thing I can really complain about was the sink it just did not drain well but overall was a wonderful stay I would definitely recommend.

Beds need improving they are hard. The construction around the hotel was a pain to navigate and I Hate that you have to pay $20 a day to park.. but overall a good experience nice hotel and nice staff.

Pretty sad to write this review. This room was filthy. Feet turned black. Curtains falling down. Toilet broken. I stay in hotels 15 nights per month and have a high tolerance for dirt, but this room was pathetic. Manager Louis said he would see curtains were repaired. Never repaired. He said they were short staffed. My thought is close off the rooms you can’t manage then. Had to request twice toilet be repaired. Returned that evening to find a note on toilet that said not repairable. Learned parts not available for toilet due to a art vender not being available according to front desk (run over to Home Depot!) Was offered another room but that was not an option for us due to small children and late. They didn’t bother to pick up phone and give us an earlier notice. We would have just gone home. Discussed with Louis, several days later) as no manager with any authority works weekends and he told me I shouldn’t have called the diamond desk to complain as he couldn’t do anything now but give some points. That was false, he refunded one of two nights. I’m preparing my letter to parent company, Texas Western, as they probably don’t see these reviews. This hotel has no business being part of the Hilton brand.

Great customer service, Didnt like downstairs but clerk changed rooms with no problem the special request was not listed on our resevation at the hotel. Food was good.

Great hotel, location, accommodations and food. Luis, the maintenance man fixing a table one morning in the lobby was exceptionally kind, helpful and went out of his way to make certain I was having a great stay. I would strongly recommend staying at the hotel crescent.

Great location right off the highway and by college campus/Bush library. We enjoyed the room and design as well as the bar/commons area (unfortunately did not bring swim suits for the indoor pool for the cold rainy day, would have been nice). Was a little weird to not have ice available on the floors and finally figured out we had to just grap qt bags out of the freezer in the lobby (no one mentioned that) but for all the fun aesthetics and location there wasnt much we could complain about (as long as you look around and find the best price as online it was coming up wildly different). Overall would definitely stay again and recommend.

The staff was top notch. The rooms were nice. The location downtown and lack of parking was the most frustrating part. The valet made that a bit more convenient but we waited 30 minutes for the valet to bring our car around.

Fabulous stay and the staff really goes above and beyond to make it that way. Found the hotel through Amex Fine Hotels and loved the perks and room upgrades. Everyone was lovely, looking to help and making the stay comfortable. The rooftop pool is great and lots of lounges/shade. Did room service salad, salmon with quinoa and dessert which was delicious and a treat. Gym has a lot of options including squat rack. Downstairs coffee shop and I was able to use the complimentary black car service. Highly recommend and I’ll definitely stay here next time I’m in Dallas.

Four-star hotel is expensive, the price is not high!