Best Dallas Hotels

"The hotel is very conveniently located near the Union Tower and Union Station. From the airport, you can take the orange light rail line to West End Station, then transfer to the red line or blue line one stop to Union Station, which is very convenient. There are also quite a few bus routes nearby, making traveling very convenient. There are many important attractions surrounding the hotel, such as the location where Kennedy was shot, the Sixth Floor Museum, the JFK Museum, JFK Plaza, and the Dallas Holocaust and Human Rights Museum. A Greyhound station is also nearby. However, if you want to take the Flix bus, you need to take a bus or light rail to Deep Ellum. In addition, the hotel is a little far from restaurants and convenience stores, so it is recommended to plan meals in advance. The room has a very wide view, with a beautiful view of Central Station and the Reunion Tower. The entrance to the hotel is a bit hidden, located on the side facing away from the central station. It may take some time to find it when you first visit. The air conditioning system in the room works well and makes the entire environment very comfortable. The softness of the mattress is also very moderate, providing me with a good sleeping experience."

"They wouldnt ñwt me stay anymore because the lady working at desk said the girl you have with in my room i have to go because she argued with her about wearing to much revealing clothing . You think i wamt to stay at a place like this. My chic yeah she lnows ahe wrong and tried to fix it. She insisted checking out in the morning is ok. Yeah i want a refund for the uncofortable stay you made it for us"

"The experience was decent for transfer overnight. Location is convenient, but price is high if just for location sake. Other hotels are maybe 1/2-1/3 of the price and provide shuttle bus. However, the staff was very nice and friendly. They even helped me finding something I forgot in the room, so my husband could pick up days later, I appreciate that!"

"The location is fantastic, very handy, can take train to and from airport, while the staff and the service not live up with our expectation. There were no room service daily if you need anything such as towers you needed to call or came to counter to order b4 9:00pm in order to get the amenities. The problem was the counter most of the time no one there you needed to wait at least 5 minutes to get attended. We stayed there for 4 nights, we did come to the counter when we left in the morning that towers replacement were needed, however, when we came back at night, no replacement was found, so we called in the next day when we were back, they then brought the amenities to us."

"The hotel room is very large and the hygiene is OK. We only used one bathroom and the kitchen was not used. It seems that it was cleaned once every two days. There is also a gym. The breakfast is very good and the service is good. It is very close to the AA Arena and can be walked. It is not far from other attractions. It is worth recommending"

"The first room that was given to me smells bad, so I have it changed. The room is spacious and clean, I just don't like the smell. The keycard was not always working. I need to activate it every now and then. On the kther hand, I like the breaksfast and their fitness center."

"The hotel parking lot is very crowded and hard to find a parking spot. It’s located near other hotels so they all shared the parking lot. They do require a $100 deposit but your only advised during check in... it’s a busy hotel with a lot of traffic and movement at all times. "

"Embassy Suites by Hilton The housekeeping service really can't be called, it can be counted as a day, and many equipment is bad, and the toilet cannot be flushed this time."

"Wonderful suite ! Great experience beside a 6.00AM wake up call that wasn’t requested… But they did a commercial gesture on my bill."

"Unreasonable charges! ! ! Originally this was a hotel with no merits. The rooms were clean and comfortable. The key was the location, which was not far from the art museum and the Natural History Museum. There was nothing special about it. Breakfast was average, with fruit but no vegetable salad. But leaving the checkout left me feeling confused and even worse. After breakfast on the first day, the male waiter asked me to sign the bill. I said my room included breakfast, but the waiter said it didn't matter. I just had to sign and the front desk would know. I signed it, it was $52 for two people. The next day, we also chose the buffet for breakfast, and the waitress brought us each a glass of apple juice. I got the bill before I left, put down the order and left. I signed it without even looking at it. Signing an order without looking carefully is a hard lesson! ! ! When I checked out, I found that there was an extra $30, so I asked what the price was. The front desk said it was a breakfast tip on the 5th. I said I was eating from the buffet, but the waiter just poured me two glasses of apple juice without me giving a tip. Is she going to take the initiative to write a $20 tip on the bill? Is this reasonable? I can pay the money, because it’s my fault that I didn’t read the bill and signed it, so I have to acknowledge the bill. But I just want to ask him if this is reasonable? The front desk called the restaurant manager. The manager didn't say it was a tip. He said I chose a set meal and they would charge something else. This is absolutely hilarious! The order typed out to me clearly stated gratuity. I will never go to any Omni Hotel again! Too confusing! Ctrip customer service communicated with them, but they still insisted on their approach."