The hotel is so quaint and sweet, the decor transports you into another era, beautifully decorated and unique. The rooms are small but darling, however we were put in a room right next to the entry stairs door and early in the morning people just kept slamming it so we didn’t really rest well. The service was just okay front desk didn’t give us any info and we had to walk around ourselves to get to amenities. The location is very odd it’s right in the middle of a neighborhood with homes right next door and an elementary school is right across the streets. They have parking in the back but it’s a tight squeeze it’s mainly for compact cars and street parking is a mess you are sharing with the neighborhood.
Facilities: The facilities are very complete, no facilities are bad, and they are very new
Hygiene: Health is in good condition
Environment: The location is also good, extending in all directions
Service: Service attitude is also good, basically there are problems in time to respond
We absolutely loved it. My husband and I went together. The amenities were awesome, it made us feel right at home. It brought shampoo and conditioner and soap that was 100% natural and I love that.
This is our second stay here and it did not disappoint. There was some confusion about which gate was working, but a call to customer service quickly fixed that. (If anyone is unsure about this contactless hotel, customer service has always been great!) The only thing that was worse this time was the WiFi, a lot slower than last time, probably because we had an edge room this time. Would love to stay again in the future!
Posted onJan 8, 2024|Studio with 2 Queen Beds-Non-Smoking
Guest User
The room is large and comfortable. The front desk staff is warm and friendly, making you feel at home. So I checked several hotels and chose this one again. I will come back again in the future.
The hotel lobby was clean and big, with nice staff and good smells. Bathroom smelled like chemicals. Our room was way too small, you could barely fit 3 suitcases in there. The baggage cart also didn't fit into the room which was weird. Overall, an OK hotel.
The hotel was very clean and I liked the hotel itself. Unfortunately, the location and area around it isn’t very safe and it’s a bit confusing trying to find the entrance to the hotel.
The breakfast is very simple, there is nothing to eat, just join in. They have an airport shuttle bus to Dallas love field airport, from 6 am to 10 pm. Others are ok, the hotel is quite satisfactory.