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Everything was fantastic. I guess it is always good to mention something that could be helpful. In this case it will be the annoying 6 digit plus # code every time you enter the building, use a lift (you must take two to get to the room but only one needs the code) and enter your room. So many times the code just does not connect properly and it got frustrating at time with up to 6 times to enter the room one time. I am sure they can find a better solution for future travellers (even 5 digits).

Location and cleanliness is great! I was a bit disappointed with my stay at Warwick. To start off the valet is a nightmare when the hotel is busy. There aren’t a lot of options for parking so we had to use this service. During the late evenings, you will have to park your own vehicle and drop keys off with front desk. Yet you still are charged for valet. There aren’t very many staff to assist with baggage. The front desk is less than willing to assist. I understand they maybe understaffed and over worked but it also shows. There are certain amenities we did not get such as robes, slippers, use of shuttle vehicle. Again this could be due to staffing but still a disappointing experience. I would advise to plan according for a less than 4 star experience.

This is a really unique, eclectic hotel! SERVICE WAS AMAZING! Especially in the bar area and restaurant. The food was sooooo good, too. We ate off the lunch and breakfast menu and it was to die for. We had drinks on the rooftop, and that too was spectacular with friendly service and a great view. The rooftop pool area was really nice with fire pit and plenty of lounge seating inside and outside. It was a really fun atmosphere. Our room was HUGE and also had a great view - it was a corner room. Very comfortable. We had a great stay. Also in walking distance of other bars and restaurants. Parking was plentiful and free. I would definitely recommend it.

A very satisfying stay experience! The large glass floor-to-ceiling windows have a good view, and the rooms are on high floors. If there is a disadvantage, it is a little bit not soundproof! Maybe it's because of the glass curtain wall!

Dallas, I chose this Sheraton, the hotel is very good in all aspects, the service is warm, the breakfast is rich and varied, the facilities are complete, the room is clean and tidy, if the room window can be wiped clean, it is more perfect, living on the 36th floor can have a good view to watch the downtown scenery, Unfortunately, it was blurry because of the window.

Wonderful hidden gem ! Interior is beautiful , artistic , and most of all clean. The check in was very easy as well as check out. Everything was easily accessible. The restaurant within the hotel was okay , maybe it was due to us going a little later in the day which is why the service wasn’t the best in that aspect and the food wasn’t as good for the price although again maybe it’s due to the fact we were limited to their late night menu. Overall a good stay.

I booked this property on a whim and was pleasantly surprised! The room is chic and spacious, with modern furniture. The lobby area is also an appeal, as it provides bountiful seating areas near the bar. The breakfast was disastrous, however. The front desk staff informed me that breakfast would end at 11:00am on weekends, but when I arrived at 9:40am the staff were already putting things away. The food quality was very low. I would recommend altering the selections to make them more edible. Overall, the experience was a good one!

I've been coming here 6 years now and I think this will be my last visit. Front desk staff (Helen? And Avery) were very sweet and hospitable, however, the hotel appears short staffed on housekeepers. Rooms were not available for many customers waiting in the lobby as they were still being cleaned at 430pm (check in is 3pm) and customers complained loudly. After settling in for the night, I noticed black spots on the bathroom ceiling that appeared to be mold. The toilet took two flushes for a ”#1” and more for a ”#2”. The motor court at the hotel entrance could only comfortably fit 2 cars as there was a police patrol car and community outreach vehicle occupying the remaining space, so cars were either trapped and waiting for others to depart before they could leave or back out awkwardly onto the street. The surrounding area appeared generally dirty and unsafe with lots of homeless roaming around. One was naked about a block west. After returning to my room after a long absence, I noticed my used towels (which were extremely rough textured) were removed but none were replaced. Though both of my beds were slept in, only one was made. The room temp was adjusted down to 63 for some reason. I don't understand why they bothered to enter. Nothing appeared cleaned or replaced. The evening front desk person seemed equally confused and provided BS excuses. But he mentioned they had ran out of towels earlier and I would have to come down for new ones. The parking garage is bizarre and narrow, badly in need of fresh paint, and poorly lit on most floors. The elevators routinely opened on floors where no one was waiting to board and the internal buttons weren't pressed for.

Great location and amenities. The Jade Waters park is a great bonus! The only complaint I have is how extremely slow and under staffed the pool bar was. If you’re going to raise the price of the wristbands from $25 to $55 because it’s Memorial Day weekend then it would make sense to bring in additional staff to ensure that everyone is served in a timely manner. Waiting in line 30 mins + for a drink takes guests away from fully enjoying themselves.

Was a guest at the Hyatt as part of the ICSC Red River Conference and was very pleased with most of the experience. There were shuttles available that chauffeured participants between the Hyatt and the Kay Bailey Hutchinson Convention Center, a benefit likely paid for by ICSC but accommodated by the hotel all the same. The overall cleanliness of the hotel was better than average although there were a couple of very small places in the room that could have used more attention. Parking isn't customer friendly, just like everywhere in downtown Dallas: Pay big money for valet service and a parking garage or pay to park on an open, unsecured lot a hundred yards away. The room's HVAC system worked wonderfully, which was great because it was on the west side of the building. The bed was especially comfortable and all of the linens were spotless... Which is always good. Did not get a chance to visit the gym or swimming pool. Did not patronize the restaurant or bar but have had good experiences in both places during past visits. The bottom line: The Hyatt Regency is still a safe bet in Dallas.