Dali Ancient City Heyiju Holiday Courtyard Reviews

Response from Property: Dear guest, Thank you so much for taking the time to share your wonderful experience at our hotel! We're truly delighted to hear that you enjoyed our authentic Chinese-style accommodation and found our location near Dali Ancient Town convenient. Your detailed tips about the drop-off point and the alleyway are extremely helpful, and we’ll make sure to share them with future guests. It was our absolute pleasure to have you with us. Our team is dedicated to making every guest feel at home, and we're thrilled that our warm hospitality, from the tea offerings by the owners to the assistance from our receptionist, left a positive impression on you. We sincerely appreciate your feedback regarding the breakfast. Your input is valuable to us, and we’ll work on diversifying the menu to offer more variety. Your kind words mean the world to us, and we’re honored to be your top choice for your next visit to Dali. We can’t wait to welcome you back and create more memorable experiences for you! Warm regards·

Response from Property: Dear guest, Hello！we are extremely delighted to have received your recognition! We have meticulously created a comfortable space and provided sincere and enthusiastic service, and it is a great honor for us to receive your praise. Your promise to "come again" is the greatest encouragement to us. We have prepared surprises and are looking forward to seeing you again! We will, as always, provide you with a warm and home-away-from-home service!

Response from Property: Thank you so much for taking the time to share your wonderful experience! We're truly delighted to hear that you, the elderly, and the kids enjoyed your two - day stay at our mingsu. It's great to know that our breakfast, with its simple yet decent offerings like noodles and small snacks such as steamed potatoes and corn, added to the pleasantness of your stay. We always strive to make every guest feel at home, especially those traveling with family. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you and your family back again soon!

Response from Property: Dear Guest's Thank you so much for taking the time to leave such a detailed and honest review! We're absolutely thrilled to hear that you enjoyed the warm hospitality, especially the Yunnan tea invitation. It's always our pleasure to share the rich culture and flavors of this region with our guests. We're also glad that you found our location convenient and appreciated the peaceful ambiance, despite being in the heart of Dali Old Town. And thank you for the kind words about our comfy pillows and our furry friend – he loves making new friends and is always happy to receive compliments! Your feedback about the bathroom is incredibly valuable to us. We sincerely apologize for the inconvenience caused by the moldy grout lines and the stuffy smell. You've highlighted areas that need immediate attention, and we've already started addressing them, including exploring solutions to improve ventilation. We're committed to ensuring every aspect of our guests' stay is comfortable, and we appreciate your patience and understanding as we work on these improvements. We truly hope that these minor issues didn't overshadow your overall experience, and we'd be honored to welcome you back again. If you decide to return, please let us know in advance so we can make sure your next stay is perfect in every way.Warm regards·

Response from Property: Dear customer, First of all, thank you for liking the facilities in our room. You mentioned that our hotel has a great location and can provide you with a spacious and bright resting space, a convenient geographical location, and attentive service. We feel extremely honored. We deeply regret that we were unable to make your stay completely satisfactory this time. When you checked in, our front desk staff personally helped you carry your luggage to your room. When you checked out, the staff also helped you move your luggage to the first floor. We would like to explain the absence of an elevator: Since our hotel is located in Dali Ancient Town, all buildings here can only be built up to three floors at most. In order to cooperate with the protection of the historical buildings in Dali Ancient Town, it is not allowed for businesses to install elevators. We look forward to your next stay with us. We will definitely strive to provide you with the best service. Wish you a pleasant life!

Response from Property: Dear guest, Thank you so much for taking the time to share your wonderful experience! We're thrilled to hear that you enjoyed our prime location near Dali Ancient Town and appreciated the room upgrade. It was our pleasure to enhance your stay. We're also delighted that our healthy and delicious Mixian breakfast left a positive impression on you. Your kind recommendation means the world to us, and we look forward to welcoming you back for another memorable stay soon! Warm regards.

Response from Property: Dear Guest, It's an absolute delight to read your glowing review! We're overjoyed that you had a marvelous four - night stay with us at our homestay. Your kind words about the clean, sizable, and well - equipped rooms mean the world to us. We take great pride in maintaining a high standard of accommodation to ensure our guests' comfort. The location, tucked away in the alley off Renmin Road yet within walking distance to attractions, is indeed one of our highlights, and we're glad you enjoyed the peaceful haven it offers away from the hustle and bustle. Our team is dedicated to making every guest feel welcome, and we're thrilled that you felt at home during your stay. The moments spent sipping Yunnan teas with you were equally memorable for us. We cherish these interactions and are glad they added to your experience. We're already looking forward to your next visit to Dali. When you do return, our homestay will be here, ready to welcome you back with open arms, just like old friends. Thank you for your high recommendation, and we can't wait to create more wonderful memories with you.Best regards.

Response from Property: Thank you for choosing to stay at our hotel. We appreciate your positive feedback and recognition of our hotel. We are also very grateful for the valuable suggestions you have made, and we will deal with them more promptly. You are welcome to stay at our hotel again next time. have a nice day.

Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We truly appreciate your kind words about our tranquil location within the ancient city. Regarding the mold spots on the silicone sealant of the shower floor that you mentioned, we sincerely apologize for the inconvenience caused. This issue has been immediately reported to our engineering team, and rectification has been completed. We will conduct a comprehensive inspection of all guest rooms to prevent similar problems from recurring. We are glad that you had a comfortable stay overall and hope you will give us another opportunity to provide you with better service. If you choose to stay with us again, please feel free to contact us directly, and we will ensure you have a wonderful experience. Warm regards·

Response from Property: Dear Guest's Thank you so much for taking the time to share your wonderful experience at our homestay! Your kind words mean the world to us and have truly brightened our day. We're overjoyed to hear that you felt warmly welcomed and enjoyed every aspect of your stay, from the cozy room to the prime location amidst the ancient town's charm. It’s our mission to provide not just accommodation but an immersive cultural experience, and we’re thrilled that we managed to do so for you. Our furry friend is always excited to make new friends, and we’re glad he added an extra dose of happiness to your visit! And knowing that you savored our freshly prepared breakfast makes all the early - morning efforts worthwhile. Your recommendation is the highest compliment we could receive. We truly hope to have the pleasure of hosting you again soon. Until then, safe travels and warm regards from all of us at Hotel. Best wishes.

Response from Property: Dear Guest,Thank you for your kind words! So glad you enjoyed our hotel's convenient location, cozy rooms, and breakfast. Hope to see you again soon!Best！

Response from Property: We are extremely grateful for your recognition and satisfaction with our hotel. The hotel is located in a bustling area, yet it enjoys an excellent location that offers tranquility amidst the hustle and bustle. Just step out of the hotel and you'll find yourself on the lively Renmin Road in the ancient city, while once you enter the hotel, it's very quiet and comfortable. The transportation is convenient, and there are plenty of delicious food options and convenient shopping opportunities nearby. We have always been strict in controlling the hygiene standards of the guest rooms to ensure that every guest can stay here with peace of mind and comfort. We look forward to your next visit with your friends. Wish you a pleasant journey!

Response from Property: Thank you so much for your kind words! We're thrilled to hear that our location made your visit to the ancient city more convenient and enjoyable. It's always our goal to provide guests with a great base to explore the local charm. If you ever plan to return or have friends visiting, we'd be honored to welcome you back. Safe travels and hope to see you again soon!

Response from Property: Dear Guest,Hello!Thank you for taking the time to share your positive feedback! We're delighted that our service, convenient location, and comfortable room exceeded your expectations. It was our pleasure to host you, and we look forward to welcoming you back for another exceptional stay.