Shimosanjo-cho 31-1, Nara City, Nara Prefecture, 630-8236, JapanSee Hotel Details
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1 night
Guest Reviews
9/10
Great
70 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.6
Service9.1
Cleanliness9.1
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All reviews(70)
Positive reviews(69)
Reviews with photos/video(14)
Awesome rooms(13)
Convenient location(13)
Easy to get around(12)
Friendly staff(12)
Awesome stay(10)
Awesome amenities(9)
Near shopping area(7)
Negative reviews(1)
Guest User
Single Room 1 Non smoking
Stayed in Mar 2025
Solo travelers
2 review
8.0/10
Very Good
Posted on Apr 20, 2025
I stayed at this hotel after mid-April. Overall, the room and service were decent. However, the air conditioning was a big disappointment. The hotel uses a centralized system, which means you can’t control the temperature yourself. Unfortunately, it was set at around 27–28°C — way too hot! It was really uncomfortable and I couldn’t sleep properly.
In the end, I had to open the window just to get some cool air. I noticed that many other rooms had their windows open too — looks like I wasn’t the only one struggling! Honestly, the aircon was pretty much useless. You’re better off turning it off completely and just enjoying the fresh air from outside.
Response from Property: Thank you very much for using Nara Washington Hotel Plaza the other day.
We sincerely apologize for the inconvenience caused regarding the air conditioning.
We regret that we were unable to make an immediate improvement, but we appreciate your valuable feedback and will use it as a reference for future hotel operations.
All our staff look forward to welcoming you again.
Thank you very much for taking the time to post a review despite your busy schedule.
SY Hew
Double Room Non smoking
Stayed in Feb 2025
Family
30 review
10.0/10
Outstanding
Posted on May 26, 2025
Very near to attraction and good restaurants around the hotel
Response from Property: Dear Guest, thank you so much for your review. We are pleased to hear you’ve enjoyed your stay with us. We hope you will visit us again. Warm regards from the reception of Nara Washingtonhotel Plaza.
Guest User
Twin Room 1 Non smoking
Stayed in Jun 2024
Family
13 review
9.0/10
Great
Posted on Aug 9, 2024
Staff do not really know really speak any other languages so get ready the google translate app before check in. Room is spacious for family and quite clean.
Guest User
Single Room 1 Smoking
Stayed in Feb 2024
Solo travelers
3 review
7.0/10
Posted on Mar 31, 2024
The bed is too soft and the pillow is too high that make me can’t sleep well, very uncomfortable.
Anonymous User
Single Room 1 Non smoking
Stayed in Mar 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on May 1, 2025
Very good!
Response from Property: Dear Guest, thank you so much for your review. We are pleased to hear you’ve enjoyed your stay with us. We hope you will visit us again. Warm regards from the reception of Nara Washingtonhotel Plaza.
Guest User
Single Room 1 Non smoking
Stayed in Dec 2023
Solo travelers
5 review
10.0/10
Outstanding
Posted on Jan 3, 2024
Thank you
Guest User
Single Room 1 Non smoking
Stayed in Apr 2025
Solo travelers
1 review
8.5/10
Very Good
Posted on May 17, 2025
I could hear people passing by in the hallway, but I couldn't hear any traffic outside, so it was nice and quiet.
I couldn't hear the sound of the rain, either.
One thing that was annoying was that when I opened the toilet lid, the edge of the lid would hit the sink and close right away.
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Response from Property: 過日は奈良ワシントンホテルプラザをご利用いただき、誠にありがとうございました。お部屋に関しまして、お褒めのお言葉を頂戴しましたこと大変嬉しく存じます。トイレに関しましては、ご不便をおかけし大変申し訳ございませんでした。すぐに改善に至らず心苦しいばかりでございますが、今回お寄せいただいた貴重なご意見は今後のホテル運営の参考として有難く頂戴いたします。お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。この度はご多忙の中、口コミをご投稿いただき誠にありがとうございました。
Guest User
Single Room 1 Non smoking
Stayed in Feb 2025
Solo travelers
6 review
9.5/10
Amazing
Posted on Mar 21, 2025
It's close to the station and on the main street, so there's a Gusto next to the hotel and a convenience store right nearby, which is convenient. I stayed for three nights, and the room was quiet, very clean, and comfortable. The staff were also very polite and greeted me in a pleasant manner. I'd like to stay with you again. Thank you for your hospitality.
Original TextTranslated by Google
Response from Property: 過日は奈良ワシントンホテルプラザをご利用いただき、誠にありがとうございました。 今後もより快適で機能的なホテルづくりに努めてまいります。今後も1人でも多くのお客様に一層ご満足いただけるホテルを目指してまいりますので、また是非とも当館へお立ち寄り下さいませ。スタッフ一同心よりお待ち申し上げております。この度はご多忙の中、口コミをご投稿いただきまして誠にありがとうございました。
Guest User
Twin Room 1 Non smoking
Stayed in Nov 2024
Couples
38 review
10.0/10
Outstanding
Posted on Dec 18, 2024
The room is big, the bed is wide and comfortable, the location is super good, on Sanjo-dori Street, walking distance to Nara Park
Original TextTranslated by Google
Guest User
Semi Double Non smoking
Stayed in Oct 2024
Travel with friends
10 review
9.5/10
Amazing
Posted on Jan 6, 2025
Very satisfied with the location. It's five minutes away from JR. Second stay. The hotel is not small but has everything. There are all the necessary facilities. There is a 711 convenience store downstairs.
Original TextTranslated by Google
カズキ
Single Room 1 Non smoking
Stayed in Apr 2025
Business travelers
8 review
9.5/10
Amazing
Posted on May 23, 2025
The hotel has a card key system, and the location is quiet. There is a convenience store right in front of the hotel, and a Gusto restaurant below, so you won't have any inconveniences.
Original TextTranslated by Google
Response from Property: 過日は奈良ワシントンホテルプラザへご宿泊いただき、誠にありがとうございました。ご滞在中ごゆっくりお過ごしいただき大変うれしい限りでございます。決して贅沢なホテルではございませんが、清潔で機能的な客室やあたたかいおもてなしでお客様をお迎えできるよう、スタッフ一丸となって日々取り組んで参ります。またのご利用を心よりお待ち申し上げております。フロント 佐藤
Xiaozenanbowan
Twin Room 1 Non smoking
Stayed in Apr 2025
Travel with friends
2 review
9.0/10
Great
Posted on May 18, 2025
It's my first time staying in a hotel in Japan. I didn't expect the space to be so small😂 But you get what you pay for. The price is quite reasonable and the facilities are relatively complete. I recommend ordering it~
Original TextTranslated by Google
Response from Property: Dear Guest, thank you so much for your review. We are pleased to hear you’ve enjoyed your stay with us. We hope you will visit us again. Warm regards from the reception of Nara Washingtonhotel Plaza.
Labaoshengoubansimaguang
Single Room 1 Smoking
Stayed in Oct 2024
Other
5 review
6.5/10
Posted on Nov 7, 2024
The location is very good, but you need to note that this is a non-smoking hotel. The hotel is relatively old but the facilities are very complete. The hotel staff is very friendly. If you don't mind the smell of smoke, the price is a cost-effective choice.
Original TextTranslated by Google
Guest User
Single Room 1 Non smoking
Stayed in Sep 2024
Solo travelers
41 review
9.5/10
Amazing
Posted on Oct 27, 2024
The room for one person is quite good, clean, well-equipped, and convenient for transportation. It is very close to Nara Station. The surrounding dining is also very convenient. There are food around the hotel entrance.
Original TextTranslated by Google
Guest User
Double Room Non smoking
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on Apr 27, 2025
It is very convenient because it is close to Kintetsu Nara Station and faces a street with many restaurants and souvenir shops. The rooms are clean and have a minimum amount of space. If I were to be picky, I would like mineral water in the room.
Original TextTranslated by Google
Response from Property: 過日は奈良ワシントンホテルプラザをご利用いただき、誠にありがとうございました。ホテルに関しまして、お褒めのお言葉を頂戴しましたこと大変嬉しく存じます。今後もより快適で機能的なホテルづくりに努めてまいります。また奈良にお越しの際は、当ホテルをご利用いただけますと幸いです。スタッフ一同心よりお待ち申し上げております。この度はご多忙の中、口コミをご投稿いただきまして誠にありがとうございました。