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Stayed here for 10 days in February and didn’t want to leave. The accommodation is basic but has everything you need, fridge, air con, terrace, safe, shower, kettle. We did only have cold water a few days but it was so hot out that it was ok. The pool area is so beautiful with a great restaurant and bar alongside the pool. Very close to all bars and restaurants. There is no beach but it’s only a 5 minute walk away. I will definitely stay here again. A big mention to the staff who work so hard, especially the garden maintenance guys.

We have been staying here three nights now, and have three nights left. I booked it the night before we arrived, and was not sure what to expect since our two first choises was fully booked. How lucky we were! We are very experienced travellers, and have stayed in numerous hotels in Thailand. After a brief discussion, we agrèed that this is the best place so far. The resort is owned by a nice german/thai couple. We booked a bungalow with sea view, and it is perfect. ”Sea view” here is an understatement. The only thing you see when looking straight out from the balcony and bedroom, is the sky and the sea. Love sitting outside in the morning, sipping coffee and listen to the birds and the waves. Everything works perfect in the bungalow. Big bedroom with both a/c and fan. Same with the livingroom. Good and reasonably priced minibar. Fast wifi. Excellent breakfast. Not buffet, but you order from a menu with a huge variety. We ate dinner in the restaurant the other night, and was very satisfied. Plenty of restarants nearby. The austrian next door, and the With Elephant across the road both serve good food. Very nice and quiet pool area. Staff is excellent as well. This is the first place we have stayed where the room has been cleaned while we were eating breakfast. 10 mins walk to White sand beach. We highly reccomend this place!!

We had actually made reservations at a different hotel and were scrambling to find something for the night. We thought we would try the mecure, but it was all booked up- understandable as it was close to Songkran. We thought we’d stop in to see if they had anything available. We were welcomed with such grace, but we’re warned that the beach was rocky and it might not be what we were looking for. Honestly we were looking for two clean, comfortable rooms that had air conditioning and wifi. They were able to accommodate us. They only had junior suites left- at the back of the property. We were grateful to find anything decent at last notice! We had our first supper that night at the hotel, we were tired from traveling and finding our first reservation was sadly just not up to our standards. I had the shrimp pad Thai. The shrimp was not fresh, but it was still delicious. My Thai brother in law was very happy about the breakfast buffet- unlimit! Not too much options for foreign palates- eggs, fruit, toast. That was fine, I’ve been used to having rice among other things for breakfast while being here. I had toast with pineapple jam and fruit for breakfast. The pineapple jam is amazing! It tastes fresh like it was homemade! The best I’ve had had during my three weeks, and this is our second visit to Thailand. Housekeeping cleaned our room while at breakfast and surprised us because they were so quick and thorough. I didn’t have a chance to leave a tip! There were signs you could leave on your door to request housekeeping and we didn’t put one on. It was a nice surprise. I usually like to tidy up before asking for housekeeping. They did such a wonderful job. In the daylight, I could see that the beach was rocky and not safe for swimming so we went to explore other beaches on the island. You can rent a motorbike which was a nice option, but the roads are quite unlike anything we’ve encountered. I’m glad that I had my Thai brother in law who was a professional driver helping us out! We used the outside showers at the pool after our adventures on the beach. And relaxed in the pool before supper. It was warm! Not a bad thing, just surprising. Beautiful backdrop with mountains behind. We had a meal out in white sands our second night, but third night we ate at the restaurant again. So good! I had shrimp fried rice. The portion wasn’t small, but wasn’t as big as I was used to after being here three weeks. That’s ok I just ordered something else to fill me up. We thoroughly enjoyed our stay here. My only regret is that it wasn’t our first choice and maybe we could have a bungalow overlooking the water. Regardless, being at the back of the property introduced us to wildlife we haven’t seen anywhere else since our stay - carpenter bees. Google them. They are amazing!

The hotel is the same as in the photos, lovely newly refurnished pool area, beach right in front of the hotel is absolutely a bonus. However, I have to complaint on the awful service Trip.com provided. I booked a simple thai double room. However, The room I checked in is completely different to the photos Trip.com provided. It's absolutely a cheat. Basically, the photos shown on Trip.com for simple thai, is actually a Local Thai room, which's a newly refurbished room. However, Just be aware that the Simple Thai is the old room. (Please refer to the photo I uploaded for the Local Thai room) During my stay, I have tried all the means I could to get in touch with Trip.com and try to resolve the issue. But they didn't meet their promise to change my room neither, and it's totally a ridiculous experience with Trip.com customer service.

I visited Elephant Bay Resort and found a great place. It was verry nice the pool was great the rooms where clean and the service was excellent. Especially the staff is great, the owner his wife and the groundsman Lek are extremely helpfull. Allways ready to help you if you have any questions. Extreamly good value for your money a must to stay. I can thank them all for the service during my stay. Paul from the Netherlands.

Good value for money. Bathroom and bungalow were very clean. The ladies who run the cottage were super nice and helped us a lot. There is also a scooter rental at fair local prices. Unfortunately no good access to the sea

Начитавшись отзывов готовилась к худшему! 
 НО! 
 Отель просто супер! Мы были в марте 2020г. Нас поселили в основной корпус (где ресепшн) на 2-м этаже (номер 225). И это огромный плюс! Так как в бунгало ночью все прекрасно слышно - кваканье жаб, ор птиц, стрекотание цикад. У нас в номере было относительно спокойно.
Вид из номере шикарный - на бунгало и море! По вечерам покупали рыбу, креветки в макашницах и наслаждались на балконе шумом волн. По стенам снаружи здания бегают гекончики, ловят мух и комаров! На территории отеля растёт жасмин! Аромат невероятный!
 На дверях и окне есть сетки от москитов. На ночь мы открывали окно и дверь, и прекрасно спали с открытой дверью! Также огромный плюс в номере есть вентилятор на потолке! Уборка номера, замена полотенец происходила ежедневно!
 А какие завтраки!!! Ни за один день меню не повторилось! Яичница, сосиски, зелень и фрукты (арбуз и ананас очень сладкие и просто таят во рту) были ежедневно, а вот лапша, картофель, овощи всегда разное. Супы были с креветками (!!!), с кальмарами, с курицей! Я 4 раза была в Тайланде, но чтобы в трёхзвездочном отеле на завтрак давали креветки - это невероятно! 
 Море отдельная история! До моря пешком 1,5 минуты! Когда штиль - вода прозрачная и бирюзовая, как на Баунти. Глубина есть, долго идти не нужно! Предлагают водные развлечения - лодки и сапсерфинг!
 По пляжу гуляют доброжелательные собаки! 
 А какие там красивые закаты!!! 
Если выйти из отеля и пойти налево, то минут через 5 будут магазины, аптеки, фрукты, макашницы, улочка с кафе и ресторанами (весь отпуск обедать ходили в WoW ThaiFood & Pizza Restaurant)
. Огромный плюс Ко Чангу - не встретили ни одного таракана! Зато летают огромные бабочки, бегают разноцветные ящерицы, летают цветные стрекозы, шмели! Также отель предназначен для людей с ограниченными возможностями!
 Однозначно буду рекомендовать этот отель!

Several hotel establishments in the same hotel group share the resort, but the Peninsula seems to be the best of all thanks to its position on the beach and its (poor) rooms (store and very pleasant). The hotel is very comfortable and comfortable and the bathroom is very convenient and well-organised. The air conditioning is also very successful, with several possible combinations, including headlights. The beach is beautiful, clean but not deep. The sunshine is just in front. The negative points: you need to be motorised, because the hotel is quite isolated. The big weak point is the restaurant that is not at the level of the standing. The hotel is very well located in the city centre, and the hotel is very close to the city centre. Last bad point: the reception is unable to give any information about the activities (e.g. the snorkelling that is supposed to be offered), they don't know or say there's nothing at the moment. Unfortunately, there is a lack of customer attention and nothing is done to meet expectations (after 17h, more kayak, because the staff wanted to leave): a big point to improve to maintain a quality level.

We have spent 6 nights in Santhiya Tree Koh Chang, even though it's rainy season, we still LOVE it there! Design: we stay at the Pool Suite Water View, almost whole building made by carved wood, traditional Thai design and lots of character, looks very beautiful & classic. Staffs: very friendly and excellent service Pools: 60m long pool at the breakfast restaurant with some seats facing the pool & peaceful mountain view. Another pool right in front of the beach & close to the villas. Both pools clean & big. Santhiya Tree use pa kao ma thai sarong as beach towel, love it! Food: delicious buffet breakfast & lots of variety. Food & drinks at the Chantara Restaurant is high quality & very yummy. The duo who sings at the restaurant are brilliant singers, you won't get bored with their performance. Room: spacious & clean, lots of electric plugs & even beach bag for use. They burn lemongrass/ citronella oil in the bathroom to keep mozzies away & room smells good. Massage at their spa: very good & reasonable price, sound of the waves makes the massage so relaxing, must try. Shuttle bus to main street: every 2 hrs they can drop you or pick up from main street as there resort is not at the road side. Not sure if it's because of low season, hope the shuttle service can be more frequent. Thank you everybody at Santhiya Tree Koh Chang for the great service and smiles. Will definitely come back for another holiday and highly recommend if you're looking for a fantastic place to stay! This beautiful place takes your stress away :) P.S. there's a small part of the road right outside the resort leading to the entrance is unsealed with lots of potholes, pretty bumpy for cars and their shuttle bus, suggest Santhiya Tree do something with it.

Some stunning views around the hotel grounds but it’s not really a resort. Sure, it’s a big hotel but there is no entertainment or things to do within the hotel. There is a beach and small pool but no night time shows, no daytime activities. Room was average, not bad but not wow. Definitely not worth the price as it seemed to be built quite an old time ago and just refurnished every now and then. Room had AC which is good. Location of the hotel was ok as it was close to a Lotus shop and a small high street, this wasn’t a far walk. There are wider issues with the island itself but for as much as the hotel can do, it has done. Staff are lovely and so kind and helpful. Overall there definitely needs to be an overhaul on the entertainment side. Most resorts have a dedicated entertainment/animation team that are responsible for putting on shows, planning activities and overall improving guest satisfaction.