Hotels near White Sand beach, Koh Chang

Serenity resort Amazing hotel - would highly recommend staying here. We stayed at serenity resort for 2 nights on arriving at Koh Chang from Bangkok. The location is so so idyllic and relaxing, absolutely beautiful. We also stayed on the west side of the island for a couple of nights and while it is quieter on the east side of the island (ie, there is no point in leaving the resort in the evening as there is nothing really to do on the east side after dark) this is exactly what we were after. The staff could not be more helpful and accommodating. Food and drinks at the restaurant were great and reasonably priced. Very clean and comfortable accommodation. Lovely view. As other reviews have said, if you are staying here you will likely want your own transport so you can explore. We rented a moped from the resort at a very reasonable price. If you want to rent a car make sure you have an intl driving permit (takes a few mins to obtain but must do whilst in the UK). There’s barely any traffic on this side of the island so the drive down to long beach at the south of the island felt very safe on a moped despite the hills (and would be the same in a car). The resort staff recommended us to do this and then get kayaks over to Koh ngam, which we did and was a great experience! The other option is to rent a taxi for a day (we were quoted c2500 baht for 6 hours) and they can drop you wherever you like and wait for you. Thanks again for a lovely stay at serenity resort!!

I travel a lot for work and rarely leave reviews, but this hotel truly made me feel incredibly comfortable. The environment is great, the room was excellent, and we even got an upgrade. Don't worry too much about the occasional small insect – it's unavoidable. What really stood out was the consistently excellent service from all the staff. They were quick to help with anything, and even if your English isn't perfect, simple communication is all you need. While the breakfast spread might be slightly smaller than a five-star in China, everything was delicious, especially the noodle soup – the broth was incredibly fresh. Lunch at the hotel wasn't too expensive and tasted great. We also booked various tours through the hotel, which were good and reasonably priced. With the hotel's discount vouchers, all our expenses were very cost-effective. Both adults and children thoroughly enjoyed themselves. The most important thing is their truly dedicated service. Next time, I'll definitely try another SENSYA brand hotel.

We had an amazing stay at Sylvan Koh Chang and truly enjoyed every moment. The resort is beautiful and full of little surprises. Every corner is stunning, surrounded by nature and beautiful frangipani flowers. The scent of fresh frangipani around the swimming pool was absolutely wonderful and made the whole stay feel even more special. The staff were incredibly warm, thoughtful, and attentive. They kindly prepared a lovely towel birthday cake for my partner with fresh frangipani flowers, which was such a sweet and memorable surprise. During breakfast, we even saw a huge bird nearby, which was a unique and memorable experience. One of our most unforgettable moments was walking back along the beach at night after dinner. The sky was full of stars, and we even saw a shooting star. It felt magical and romantic. Overall, it was a wonderful stay filled with beautiful memories. We would definitely love to come back again and highly recommend this resort to couples looking for a relaxing and romantic getaway.

The overall experience was alright, but the facilities need some care. The water park is old and some of the slides are breaking down, they don’t look safe. The hotel is divided in two areas, one across the road and one by the beach. If you are staying across the road you can’t use the pool from the beach side, which is a bummer and a big downside. Would check other places first.

The hotel is good, and the location is convenient, with shops, excellent cafes, plenty of massage parlors, and bike rentals nearby. The room was spacious, modern, and excellent, with everything needed in both the room and the bathroom. The safe was present and worked perfectly. The 50-meter swimming pool was wonderfully clean, with comfortable sun loungers and daybeds. There was live music some evenings, and a beautiful view of the shore. Downsides: 1. The breakfast buffet was rather meager compared to typical Thai options at hotels of a similar standard and price. For fruits, there was only watermelon and occasionally papaya. As for vegetables, there weren't even cherry tomatoes. There were no salads at all, and no seafood either. Over the course of a week, fish in batter was served only once. 2. The air conditioning was very noisy, but it cooled the room excellently.

Pros: The accommodation has a pleasant, shady, quiet atmosphere with beautiful decor. Cons: 1. The accommodation was unprepared for guests' arrival (the air conditioner was turned on to cool the room for about 30 minutes but still wasn't cold; it turned out the refrigerant was empty, and staff had to call a technician to refill it. I believe the accommodation should check everything before guests arrive). 2. Some staff members were impolite. The heavier-set staff member wearing glasses, when informed about the air conditioning issue, responded with a tone and words that suggested a lack of experience in customer service. Their choice of words felt odd even during check-in and when being escorted to the room. For example, they said, 'We have to walk again. Let's go. I recommend not booking rooms far inside; it's a long walk' (even though I didn't choose the room when booking; the system assigned it. Even if it was meant as a joke, why say 'we have to walk again'? It's part of your job, and the customer hasn't even complained yet). This happened several times, leaving a bad first impression from the moment I parked the car, was shown to the room, and inquired about the air conditioner. However, the other 2-3 staff members I encountered spoke normally and provided lovely service. I was only unimpressed by the heavier-set person wearing glasses. I hope their behavior, demeanor, speech, and tone of voice can be improved, as their way of speaking was grating.

The room was small and the facilities were old, including the comforter, which wasn't good. The hotel's ambiance, a Southeast Asian rainforest theme, was actually quite nice, but the room itself wasn't comfortable. I booked a two-night stay but realized I misremembered my flight date and could only stay one night. I tried to talk to the hotel about a refund for the second night, but they refused, and they also wouldn't refund the extra charge for my child. The service was absolutely terrible.

This hotel is situated over the water with stilts, which I loved. Its unique appearance, with all its natural wood flooring and decks adds to its charm and feel of the fishing community. It’s a terrific place to stay for some great Thai Seafood! The VIP rooms are recommended as they are spacious and have a lovely outside space to relax over looking the water. They also have plenty of windows and natural lighting. These rooms are very comfortable. It has a restaurant attached to it, also over the water on stilts, which serves fantastic, fresh sea food dishes! My favorite meals was the barracuda with sweet and sour sauce and the calamari. They are good sized meals and their fresh juices are also perfect for the heat! Aoys farm bakery and cafe is also very close by. If you go to your left of the entrance to this hotel you will see the sign for her cafe and bakery. Aoy makes the most delicious cakes that are supplied to many hotels and businesses on the island! Highly recommend going to see her charming cafe and bakery! It’s a short walk and great for fantastic breakfasts and fresh juices or warm drinks, if you don’t want sea food at the resort, go there! The pool is lovely, as the water below the hotel is not clean and we did not want to swim in it. There are other beach locations for swimming. You can hire a fishing rod and do some DIY fishing, or pay for fishing half or full day trips, hire bikes, and kayaks. I was satisfied with this location and would certainly consider staying there again for a night or two!

First of all, I would sincerely would like to say Thank You So Much for your service and we enjoyed our stay at your hotel. Everything about hotel is extremely good and we couldn't find the best suitable words to describe it. Location, cleanliness, foods, friendly helpful staffs and quiet environment everything is great. The most satisfying service is the helpfulness of the staffs in transportation processes and they can handle every request. We would like to give 9stars and it should be 10 if the price of breakfast buffet were a little less compared to the variety of foods displayed.

The accommodation is good, quiet, near the sea, clear water, delicious breakfast, the owner provides very good service.