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An amazing stay..hotel very near to women gate (16-17) and male gate (17-18)..not to far from gate 25 (women’s raudhah).. Very convenient stay and would recommend to other travelers..worth for money!

Good service by house keeper Abdul Hakim also he so friend house keeping department is also excellent and the over roll service of the hotel is good also near the Haram our room no,3835 the service was excellent and supervisor Majid roll excellent job and very friendly

فندق جميل ونظيف لكن الغرف ضيقة نوعا ما وكذلك السرير صغير نوعا ما

The rooms are clean and neat. But compared to family room it was small and lighting was less. The room service was good and cleaning staff was very good. The cleaning is very good. The concierge service also was very good. Location is very close to Masjid. I took this because I had kids. Also close to the food stalls. Difficulty was to reach the hotel by taxi and no parking. While checking out Mr. Moidu helped us to reach the nearest taxi point to reach our car in Kudai parking. I would recommend the hotel, stay, staff and service is excellent

Very good hotel..rooms are good and spacious. Kaaba view is excellent from hotel. The breakfast was absolutely fantastic. Good spread with lots of option. We were served with so much of care and specially Mr Ashraf was very very helpful and gave the extra mile to us and took care of us even the minute details specaily for my mom . That's what you call hospitality. My rating *****. Must try people like Ashraf make the difference between other properties and this.

The location of the hotel was excellent, very close to Haram. The service was really fast and efficient. The rooms although, were slightly old and felt used and not as “clean” as some of the other clock tower hotel rooms. Also the amenities in the bathroom can be improved by adding more like toothbrush toothpaste were not included which we expected. Also there was no blow drier or oven in the room to heat up food items. These improvements can lead to a better experience and for us to book again with Pullman Zamzam.

It is my first time to have a short stay in this hotel. It was a very good experience from the start of my journey at the reception desk with Mr. “saif” and his warm welcome and continuous smile, through the wide, clean room with its new furniture and many facilities, the good service of the house keeper “Samy”, passing by the most decent, supportive, and helpful restaurant manager; Mr. “Taher”; and his professional team, and ending at the reception desk again with the warm “see you again” from Mr. Abd AlRahman. From my point of view, except for the fact that the hotel is far from “Haram”, it is one of the best hotels in Makkah.

It’s a very nice hotel. Walking distance to gate 79 (10 minutes) which leads directly to the Kaaba. There’s two towers, 1 & 2, both have a great breakfast. There’s two restaurants in tower 2. There’s a cafe which can make birthday cake if you so wish. There’s a nice prayer room inside the hotel. I would highly recommend this hotel.

I'm Ali, and I'm thrilled to share my outstanding experience at Makkah Hotel & Towers. The service was truly amazing, with a team of friendly and attentive staff. Special recognition goes to Faisal Mahmood, the House Keeping Supervisor, who went above and beyond to ensure my stay was exceptional. His dedication to cleanliness and attention to detail created a wonderful environment. Faisal's exceptional care and professionalism made my stay truly memorable. I highly recommend Makkah Hotel & Towers to everyone. When booking, be sure to ask for Faisal - he's the best! Rating: 5/5 stars

Great and the prices are varied and affordable. The hotel's location is excellent, close to the Grand Mosque and located on the main Al-Aziza neighborhood road. All services are close by. Restaurants, commercial complexes, cafes, as it is known, Al-Aziziyah neighborhood is one of the distinguished neighborhoods in Mecca. The hotel, God willing, will visit it again and it is worth the experience.