"Opt For The Penhouse, 2 Levels, 3 Masterbed Room Size Type. Upon reaching there, the staff was smily and friendly, the check-in was fast, given the queue, I am satisfied with the speed of the checkin. However, the negative side was the water kettle, TV & Phone is spoilt, these portion the hotel could have paid better attention to. Our white socks turned black as well, the cleanliness can be improved as well. Did not have much time to use their facilities, so will not comment on that."
"I recently stayed and I was genuinely impressed by every aspect of my experience. From the moment I arrived, the staff made me feel incredibly welcome with their warm hospitality and attention to detail. The check-in process was smooth and efficient, and the team went out of their way to accommodate my requests.
The room was spacious, spotless, and tastefully decorated — a perfect blend of comfort and modern elegance. I especially appreciated the little touches, like the high-quality linens, complimentary refreshments, and the stunning view from the balcony."
Hilltop Cloud View Genting Luxury Suite offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of complimentary parking directly at the apartment.Each accommodation at Hilltop Cloud View Genting Luxury Suite is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the apartment offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Indulge in the numerous pursuits available at Hilltop Cloud View Genting Luxury Suite. Each day at apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the apartment fitness center ensures you maintain your vitality and wellness.
"The environment is quiet, clean and tidy. It is very suitable for family outings. You need a car to go to the shops outside. It is quite convenient. There are new hotels being built nearby (blocking the scenery)  ~ But it is very happy to see the mountains and sunsets ~ "
"There are several hotel apartments on the mountain. The room is clean and the view from the balcony is nice. The price-performance ratio is really high. It doesn't cost much to take a Grab from Genting Casino, but you have to wait."
Genting SkySmokyColdSty3R2B @ Ion Delemen offers top-notch services and amenities, ensuring guests experience utmost comfort. The apartment offers complimentary parking for guests who arrive with their own mode of transport. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at apartment are equipped with linen service and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Genting SkySmokyColdSty3R2B @ Ion Delemen provides a superb assortment of leisure amenities for guests to enjoy.Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by apartment and making use of their well-equipped exercise amenities.
"1. First of all, if you can take a shuttle bus, you can order a shuttle bus with the housekeeper first. Because it is difficult to tell where to go by taxi. The price of the car at the first hotel is quite confusing. There are 25-40 quotations, and there is no shortage of customers. So if you want to save trouble, you can still book a ferry, 6RM per person.
2. Secondly, the location of the hotel is a hotel apartment. After arriving at the Grand Ion Delemen Hotel, you can ask the butler to pick you up, because the room was still a bit convoluted in the past.
3. The environment of the apartment hotel is still very good. It is a suite with a kitchen, water dispenser, refrigerator, washing machine, iron, TV, etc. There are also snacks to eat. I am mainly satisfied with the bathroom design, because there are clothes hooks and ventilation, and it is very convenient to change and wash.
4. Yunding may be because of the relationship between Yundu and actually can't see anything. It's all cloud and fog outside."
With a stay at Forte Seasons Genting Geo38 in Genting Highlands, you'll be within a 10-minute drive of Genting Highlands Premium Outlets and Happy Bee Farm & Insect World. This condo is 8.1 mi (13 km) from Genting SkyWorlds Theme Park and 19.3 mi (31.1 km) from Batu Caves.
Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Flat-screen televisions and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves.
Very Good
8.3/10
1 night
From PHP 2,337
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Latest reviews for Genting Highlands hotels
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Browse these genuine traveler ratings and real guest reviews to find the best Genting Highlands hotels.
9.2/10
Great
AAlly YongFrom start to finish, my stay at Resort World Genting- Crockfords was nothing short of outstanding. This is one of those rare hotels where every detail is thoughtfully curated to deliver a world-class experience.
Upon arrival, I was greeted with warm hospitality and efficient check-in. The lobby itself was stunning — elegant, modern, and inviting. The service throughout my stay was impeccable — the staff were professional, attentive, and always one step ahead of my needs without being intrusive.
My room was spacious, beautifully designed, and immaculately clean. The bed was incredibly comfortable, the linens luxurious, and the in-room amenities top-tier — from the high-end toiletries to the smart lighting and entertainment system. I also had a breathtaking view that made every morning and evening extra special.
Resort World Genting- Crockfords speaks of thoughtful planning and genuine care. The round-the-clock service ensured I was comfortable no matter the time of day. It’s a hotel that not only meets expectations but exceeds them — especially when it comes to looking after guests late into the night.
The only slight issue was the car park validation as we were checking out. The mgt took more than 40 minutes to validate the free parking. As we waited, I thought the staff could offer some drinks but they did not. Overall, still a very good experience staying at Crockfords.
MMANISH WADHWANIThe hotel is perfectly located with stunning views of the mountains and surrounding nature – truly a serene escape. The staff were exceptionally friendly and helpful throughout our stay, which made the experience even more pleasant.
The apartment was very spacious and comfortably accommodated four guests per room. However, there were a few areas that could use improvement. The food options for vegetarians were quite limited, which was a bit disappointing. Additionally, the bellboy service for luggage had restricted timings, which was inconvenient at times.
There was also an oversight in placing the mandatory toiletries in two of our rooms, something that could easily be addressed with better preparation in the future.
Overall, it's a great place to stay for the views and comfort, with just a few service enhancements needed.
RRachellseThe L8 triple room has many good points, and I enjoyed my stay overall. To help improve the experience further, I’d like to share a few suggestions.
Raising the shower curb or adjusting its height could help prevent water from spilling out. It would also be helpful to have a couple of hooks in the bathroom for hanging clothes while showering. Adding a lock to the toilet door would provide more privacy, especially since not all guests may be family or close friends.
In terms of housekeeping, I noticed that the bin in the coffee-making area wasn’t emptied. Overall, I’d rate the cleanliness as 7 out of 10.
Lastly, it would be great if the buffet breakfast menu changed daily. One day of breakfast was enough as only the coffee and omelette appealed to me, and I wouldn’t have opted for it again on the second or checkout day.
Thank you for considering these suggestions!
AAnonymous UserThis hotel is beautiful and very comfortable overall. I was assigned a room with a balcony overlooking the quiet and peaceful hills. However, this hotel does not have a designated parking space as normal, so, guests are free to park in any other parking lot with a maximum fee of RM11 (weekdays; I'm not sure about weekends though). If you decide not to drop off your bags at the lobby first, you will need to be ready for a long trip carrying your luggages from carpark to the hotel (I parked at Resort Hotel carpark as it has a bridge connecting to SkyWorlds Hotel). In addition, I was given a room in Valley Wing, which is the wing across from the lobby building, so the layout of the hotel is a little complicated, particularly from the lobby to the room. From the lobby (Level 1), I must therefore ascend to Level 3 and then cross an ”offset connections” to reach Valley Wing (Level 7). In any case, the personnel is incredibly welcoming and eager to assist visitors, especially when it comes to check-in. This hotel is worth the money because it's quite comfy. Without a doubt, I'll return.
AAnonymous UserThis property is managed by Maple Home. I’m leaving this review in the hope that it helps improve their management standards.
Based on my experience, Flash Suites has consistently offered better quality in terms of the properties they manage. Unfortunately, this wasn’t the case here.
Additionally, the key sensors at this property are not functioning properly, which affected the overall experience.
CCrystal07227The check-in process is self-service via a machine, which was convenient but meant that room assignments were random — unfortunately, ours had no view at all.
The room itself was spacious and included a small kitchen, which is a nice touch. However, there were no utensils, plates, or bowls provided, which made the kitchen somewhat unusable. The cleanliness was also disappointing. The floor was visibly dirty, with many dead insects scattered around. I filed a complaint at 3:06 PM, but housekeeping did not arrive until 9:30 PM — only after I followed up a second time.
Another major issue was the toilet, which had a strong and unpleasant odor throughout our stay.
Prior to arrival, I called the hotel to confirm that both the adult and kids’ pools would be open. However, upon arrival, I was informed the kids’ pool was under maintenance and would reopen in an hour. We checked again the next day, and it was still closed. A different staff member then told us it had been under maintenance the entire time. This inconsistency was quite disappointing, especially since we had checked in advance.
On a positive note, the location is excellent — close to many attractions and convenient for families. I also appreciated the quality of the shampoo and body wash provided.
Overall, while the hotel has potential and a great location, the cleanliness, communication, and maintenance issues need serious improvement. I hope management takes feedback seriously to enhance future guests’ experiences.
GGuest UserOverall not recommended for impatient person, check in process was miserable (they delayed us for an hour, then we need to pickup our room key from they housekeeper by ourself?????(CANNOT BRAIN AT ALL)), lift at windmill upon hill was miserable too during check out hour.
Access card for lift cannot be used and customer service asked us to deal with hotel’s security guard (HELLO WE CANT EVEN USED THE LIFT SO HOW WE WANT TO GO DOWN AND MEET THE GUARD), thank god some good people helped us during when up.
Only room was comfortable, but at 1.30am we smell cigarette from another room.
SsetiawatyBest location as it’s close to theme park. Check in process is easy and breezy as they provide many self check in service kiosk. However downsides are the room is too small for the price, not too clean, no drinking water provided, no ac only fan. When the weather is hot, the fan is not sufficient. They have many charging plugs which was good. Check out process was very efficient though. U just insert cards into the machine and done.
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