Best Chitose Hotels

"The location is convenient, ideal for catching early morning flights, but the hotel entrance can be a little complicated due to a lack of signage. The rooms are clean and a suitable size, allowing for large suitcases to be opened. The staff provides excellent service. The breakfast offers a variety of choices and is tasty, and complimentary access to the onsen is included with hotel room reservations."

"This was my third stay, and I chose this hotel again because my previous two experiences were so good. However, this time was truly unacceptable. We arrived at the hotel around 11 AM. My daughter had injured her leg while skiing, so we asked the middle-aged woman at check-in if we could check in early. She said yes, but we'd have to pay for an additional day – what a rip-off! The funny thing is, they told us we could wait in the lobby until 3 PM without paying. The lobby was nice, so we decided to wait there instead of wasting about 1700 RMB. But then, to our surprise, we saw the staff taking our luggage and other belongings to our room much earlier, while we weren't allowed to enter. Crazy! On top of that, the Wi-Fi signal this time was incredibly poor, almost unusable. Reporting it to the hotel didn't help either; we had to use our own data. So, this stay was truly, truly, truly disappointing! Attached is a photo of my daughter in a wheelchair, and they still wouldn't let us check in early. That middle-aged woman was so inhumane!"

"The hotel's shuttle service to and from the airport is very convenient. Just note that the shuttle pick-up is at the domestic departures section of the airport, so you might need to look for it a bit. If you're heading to the airport the next day, you'll need to reserve your shuttle spot at the front desk. The hotel itself is quite large, featuring a public bath and a lounge area with massage chairs, manga, and other interesting amenities. They offer a complimentary Ochazuke (rice with tea) late-night snack, which is simple but a welcome, warm meal for tired travelers. The rooms are standard but clean and comfortable. There's a FamilyMart convenience store right across the street from the hotel, which is super handy for buying essentials!"

"The hotel and its rooms are brand new. Although the bed isn't huge, it's perfectly adequate. The upside of a smaller bed is that it frees up more floor space. In a room of the same size, I had more room to walk around and easily fit my 26-inch suitcase without it getting in the way. It was very clean and comfortable, I really liked it. The hotel is conveniently located just a minute's walk from the JR station, and it's also very close to New Chitose Airport, only a 10-15 minute train ride away. There's a bus stop next to the hotel for trips to Lake Shikotsu, and about a 15-minute walk brings you to an Aeon store, which is more like a supermarket than a large department store. Right next door to the hotel is a library called MACHI Library @ Chitose. When I didn't feel like being alone in my room, I'd go there to sit. There were locals, students, mothers, and children – it felt very warm and inviting, and I really enjoyed being among people. The hotel front desk staff were incredibly friendly and welcoming. There are some great eateries in the surrounding neighborhood; just open Google Maps and explore! They're delicious and not overly crowded. The only downside was the price of the coin-operated washing machines. A single wash cost 2-3 times more than at other hotels I stayed at in Sapporo and Asahikawa. The dryer, however, wasn't more expensive than elsewhere. The soundproofing at this hotel is excellent. I didn't hear any noise and was able to sleep soundly even without earplugs. If I visit Chitose again, I would definitely choose this hotel."

"It's very close to the airport and an 18-minute walk from Aeon Mall. There are small shops next to the hotel that are open in the evenings. If you're just staying overnight to go to the airport, it's great, as it's only a 10-minute walk. But if you're staying here hoping to shop, eat, and sightsee, I wouldn't recommend it. Go to the city instead. Actually, there are hotels at the airport, but they were all full, so I had to stay here."

"The hotel room was clean, comfortable, and the hotel is located near the train station in the quieter Chitose area, which made for a relaxing stay. The staff were friendly, helpful, and provided great room service. One of the biggest highlights was the convenient airport transportation, especially a huge relief when we had to manage our suitcases in the snow. There is also a shopping mall near the hotel, along with a large shoe plaza offering many options at reasonable prices. The staff there were incredibly kind and provided excellent service, making the experience even more enjoyable."

"I chose this hotel because it was a bit closer to the airport for my flight the next day. Most of the hotel staff didn't speak English, and the long-haired girl with glasses at the front desk seemed quite impatient, though another slightly slimmer girl was very nice. Breakfast was a choice between Japanese and Western; it filled me up but wasn't particularly tasty. The complimentary shuttle bus to the airport on the hour from 6-9 AM was a nice touch."

"The hotel boasts an excellent location, within walking distance of major attractions. Although the room is small, its modern minimalist design is thoughtfully laid out, maximizing space and making movement easy. A nice touch is the provision of two-piece pajamas for guests. The buffet for both dinner and breakfast offers a wide variety of delicious options. Overall, a comfortable and well-designed stay with great dining choices."

"Due to a flight cancellation, we changed our original itinerary and arrived in Japan a day early. We chose to stay near the airport for a night. You can reach the hotel from the airport by bus or train; the bus stop is very close to the hotel. There's a 7-Eleven right across the street, and you can also walk straight to Aeon. We booked a quad room, which was very comfortable for three of us. I don't like small rooms, and this hotel offers spacious rooms at a great price. It was really clean and nice. There's also a small park near the hotel, and the treehouse-like structure by the entrance offers free book rentals. It's adorable!"

"Hotel was location at central area with alot of restaurants and convenience stores nearby. Hotel staffs are friendly. Room is very basic and small but clean. There are also free amenities anyone can collect next to reception area which is good to have. Overall a good experience at the hotel!"