Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 21, 2026
Anonymous UserAmazing onsen hotel in a beautiful lakeside setting. The room was very spacious, cozy, and relaxing. Both dinner and breakfast were excellent, with high-quality food and plenty of variety. The complimentary tea-time drinks and snacks were a lovely touch. The onsen itself was on the smaller side, but still enjoyable and more than sufficient for a relaxing stay. Highly recommended for a peaceful getaway.
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Price per night from:PHP 10,477
Posted onApr 13, 2026
PaatBibee
Exceptional Private Onsen & Hokkaido Flavors.
Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area.
Hightlights:
The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch.
Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries.
Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless.
Observations:
Atmosphere: The common areas can feel a bit crowded due to its popularity.
Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV.
Note: Windows are fixed; ventilation is managed via the onsen balcony door.
Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.
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Price per night from:PHP 24,332
Posted onFeb 3, 2020
夫君请留步Lake Shikotsu is the northernmost ice-free lake in Japan. It has a charming view. The area of the lake is more than ten times the size of West Lake in our country. It is surrounded by four large mountains and surrounded by virgin forests. There are not as many tourist groups as Lake Toya. It is atmospheric, quiet and beautiful. . It coincides with the opening of Lake Shikotsu Ice Sculpture Festival, 300 yen per person, three minutes walk, worth visiting at night. From the north gate of Sapporo Station, there is a white, blue and green wing bus that can pick you up to the hotel for a fee. The Italian cuisine for dinner is more delicious than I thought. There are eight hotels in total, and each family can reserve two outdoor baths for one hour each. As a hot spring hotel, the full suit of the waiter is a little weird. In fact, the restaurant owner changed his job to provide hotel services. The details are still different from the old hot spring hotel, and they are not listed one by one. A reminder, don’t live in Marukoma at Lake Shikotsu. It’s just a lonely hotel on the westernmost bank. There are dozens of Chinese tourists who flew out during the wing pick-up. There are no Japanese! There are densely packed hotels on the east bank, as well as the Ice Sculpture Festival, the cruise ship dock and the hot spring street to stroll around. If the weather is good, you can enjoy the sunset. To sum up, if Cuiming Pavilion can book the only lake-view hot spring room, it is worth it. If you can't book it, then consider Song of Water. I don't think it is cost-effective near 4k here.
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Price per night from:PHP 26,994
Posted onMar 7, 2026|Comfort Single Room Smoking
Anne Cheah37I arrived very early after taking an overnight flight. I asked the front desk if it was possible to check in earlier and mentioned that I was willing to pay an additional fee if needed. However, the front desk staff repeatedly told me that early check-in was not possible, and the tone was not very friendly. As a result, I had to wait until 3 p.m. while feeling very tired.
The hotel room itself was clean and tidy, and all the necessary amenities were provided. I also had a very comfortable sleep that night.
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Price per night from:PHP 3,322
Posted onJan 15, 2025|Family Room with Tatami Area-Non-Smoking
EpianThe hotel boasts an excellent location, within walking distance of major attractions. Although the room is small, its modern minimalist design is thoughtfully laid out, maximizing space and making movement easy. A nice touch is the provision of two-piece pajamas for guests. The buffet for both dinner and breakfast offers a wide variety of delicious options. Overall, a comfortable and well-designed stay with great dining choices.
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Price per night from:PHP 3,464
Posted onJun 29, 2026
Guest UserThis Hotel is The Best Hotel I've stayed in on my trip to Japan. Located in Chitose, it's meters away from Great Food, Aeon Shopping Mall, Lawsons and JR Station. The staff were EXECEPTIONAL! The Breakfast and Onsen were exactly what was needed for the two days. I will be back on my return trip in the near future 🙌 10/10 for service, cleanliness and professionalism
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Price per night from:PHP 3,049
Posted onFeb 24, 2026
Guest User
About or less than 10 minutes walking distance from JR station. The hotel also nearby Aeon which less than 10 minutes walking distance. It's a quiet place. The hotel with onsen and shuttle bus to airport service. The shuttle bus service must be booked once you confirm the hotel booking because it is just a 8 persons van which will be running out fast. The breakfast is normal with Japanese and Western style. The toilet is a bit small but the room consider spaces for 2 guests with 2 big baggage. The hotel straightly check in time is 3pm. All guests are waiting in the lobby until 3pm to get the room key.
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Price per night from:PHP 4,351
Posted onAug 25, 2026|Small Double Room Non-Smoking
Guest UserI saw comments mentioning a pick-up service from Chitose Station, so before checking in, I specifically emailed the hotel to confirm. They replied that I could take a taxi, hand the receipt to the front desk, and the hotel would reimburse the metered fare.
However, upon checking in, the front desk refused to process the reimbursement, claiming I took a taxi from the 'wrong exit.' Chitose Station itself has two exits, and the hotel did not specify which exit to use in their email, nor did they mention any specific requirements for other taxi pick-up locations.
I then showed the front desk the email the hotel had sent me before my stay. Even with that, we argued about the issue for a while before they finally agreed to process the reimbursement. During the process, the front desk repeatedly emphasized that this was an 'exception' and would not be handled this way in the future.
If there were designated pick-up exits or location restrictions, the hotel could have clearly stated them in the email before check-in or on the booking platform. The fact that the front desk immediately identified that I took a taxi from the wrong exit after seeing the fare suggests that other guests have encountered similar issues before. Given this, the hotel should have proactively explained this in the email instead of waiting until the guest checks in to inform them.
The room itself matched the pictures, and it felt like it had been thoroughly cleaned, but because the hotel is quite old, there were still some minor issues. The morning airport shuttle was very reliable, the driver was friendly, and it took about 10 minutes to reach the airport.
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Price per night from:PHP 1,774
Posted onJun 1, 2026|Single Room Non smoking
1JBTravelThe hotel is in good location in Chitose, it is just few steps away in Chitose station and close to Lawson and 7/11. Few minutes away from the airport, bus will be easier transport choice from New Chitose Airport to reach this hotel specially if carrying more baggage as the bus stop is just almost in front of the hotel entrance. There is also a scheduled shuttle arranged by the hotel to the airport.
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Price per night from:PHP 2,124
Posted onNov 27, 2025
晶姐
The hotel has a new wing, and I was lucky enough to stay there. The room was spacious with a small living room. The refrigerator was small but had both freezer and refrigerator doors. The bathroom was separate, but I was a bit surprised that there was no sink in the toilet. However, it was very new. There was a coffee machine on the first floor, available for self-service from 3 pm to 9 pm. Although it's about a 7-10 minute walk from the station, it's a hotel I would stay at again.
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Price per night from:PHP 2,916