Four Points By Sheraton Changsha Tianxin

Four Points By Sheraton Changsha Tianxin Reviews

Four Points By Sheraton Changsha Tianxin

No.179 Zhutang West Road, Tianxin District, Changsha, Hunan, Tianxin District, Changsha, Hunan, ChinaSee Hotel Details
Four Points By Sheraton Changsha Tianxin
Four Points By Sheraton Changsha TianxinFour Points By Sheraton Changsha TianxinFour Points By Sheraton Changsha Tianxin
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1 night

Guest Reviews

9.5/10
Outstanding
501 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(501)
Positive reviews(491)
Reviews with photos/video(160)
Delicious breakfast(79)
Friendly front desk staff(55)
Easy to get around(36)
Well decorated(18)
Perfect for business trips(18)
Awesome gym(14)
Delicious buffet(7)
Has rooms for families(5)
Negative reviews(10)
Eric Ung Hieng
City View Deluxe Double Room
Stayed in Sep 2024
Business traveler
6 review
8.5/10
Very Good
Posted on Nov 9, 2024
Hotel located along residential street. Very clean and new hotel. Strong shower. Air cond cold. Bedding & mattress very clean and comfortable. Breakfast is great. Nearest MRT "Railway Station" is 10-15 minutes walk away less than 1km. There's shopping mall right in front one of the Metro station's gate. Right next to hotel there are rows of convenience stores, fruit stalls, pharmacy, eateries where you can easily grab breakfast and lunch, mini bar/bistro to hang out, and best of all there's a native xingjiang/ningxia bbq lamb skewer store next to hotel. A must try.
Response from Property: Dear guests, thank you very much for choosing to stay at Four Points by Sheraton Changsha Tianxin Hotel, and thank you for taking time out of your busy schedule to give your review. The hotel is located in the downtown area of Changsha, the east bank of Xiangjiang River, walking distance to Central South University Railway College, Hunan Open University, University of Forestry and Technology, Aier Eye Headquarters, Tianhong Shopping District and provincial government. Guests can reach famous tourist attractions such as Helong Stadium (4 metro stops), Wuyi Square (6 metro stops), Juzizhou, Yuelu Mountain, Provincial Museum, South high-speed Railway Station and Huanghua International Airport within 10-20 minutes by different means of transportation. Your recognition is our greatest motivation for excellence, I wish you a happy life.
Guest User
City View King Bed Room
Stayed in Apr 2025
Solo traveler
1 review
10/10
Outstanding
Posted on May 19, 2025
It was my first time staying at Four Points by Sheraton in Changsha. The environment was very comfortable, the hygiene was very clean, and the service was as good as always. The buffet restaurant on the second floor was also very good, with good style and taste. I will choose it again next time when I come to visit with friends and colleagues.
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6/8
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Changsha Tianxin. Thank you for your review and recognition in your busy schedule. The hotel is located in the central urban area of Changsha. Guests can reach famous tourist attractions such as Helong Sports Center (4 subway stations), May Day Square (6 subway stations), Orange Island, Yuelu Mountain, Provincial Museum, High-speed Railway South Station and Huanghua International Airport within 10-20 minutes through different transportation methods. The transportation is very convenient. It is within walking distance to the Railway College of Central South University, Hunan Open University, University of Forestry and Technology, Aier Eye Hospital Headquarters, Tianhong Shopping District and Provincial Government. Your recognition is the greatest motivation for us to keep improving. I wish you a happy life.
Guest User
The University Is Adjacent | Family Triple Room
Stayed in Apr 2025
Family
31 review
10/10
Outstanding
Posted on May 5, 2025
The location is good, it is very convenient to go to the scenic spots or to the South Station. I booked a family room with a large bathtub for the children to play. The breakfast is rich and the service is also in place. I will consider staying here again. It is also close to Juwei Crayfish in Shumuling.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Changsha Tianxin. Thank you for your review and recognition in your busy schedule. The hotel is located in the central urban area of ​​Changsha. Guests can reach famous tourist attractions such as Helong Sports Center (4 subway stations), May Day Square (6 subway stations), Orange Island, Yuelu Mountain, Provincial Museum, High-speed Railway South Station and Huanghua International Airport within 10-20 minutes through different transportation methods. The transportation is very convenient. It is within walking distance to the Railway College of Central South University, Hunan Open University, University of Forestry and Technology, Aier Eye Hospital Headquarters, Tianhong Shopping District and Provincial Government. Your recognition is the greatest motivation for us to keep improving. I wish you a happy life.
Xiaozhiyuaner
City View Standard Double Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 4, 2025
In general, I am satisfied with the price of May Day. Because I booked the hotel very late. Many twin rooms were sold out, so I found this hotel and found that it was not far from the subway and it was very convenient to go out. It can be regarded as a treasure hotel. In fact, it is very close to JW Marriott. The room is very new and the facilities are good. The bathroom has good bathing facilities and the service is also very good. When I arrived on May 2nd, it was noon. Because it was full, the room was still being cleaned. There was a young lady at the front desk. Seeing that I had been waiting for a long time, she gave me a welcome drink. The executive treatment with the room was useless. There were three of us, and the executive treatment for three people was also set for me. In general, I am very satisfied. The room is relatively large and clean. I think the price-performance ratio is good. There is also a Didi taxi that is very useful. So it is not expensive to take a taxi to anywhere. After leaving the central scenic area, I think it is also good to eat nearby. Xiaoxiangbo is OK, and there are Mengzhong and Chayan Good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Changsha Tianxin. Thank you for your review and recognition in your busy schedule. The hotel is located in the central urban area of Changsha. Guests can reach famous tourist attractions such as Helong Sports Center (4 subway stations), May Day Square (6 subway stations), Orange Island, Yuelu Mountain, Provincial Museum, High-speed Railway South Station and Huanghua International Airport within 10-20 minutes through different transportation methods. The transportation is very convenient. It is within walking distance to the Railway College of Central South University, Hunan Open University, University of Forestry and Technology, Aier Eye Hospital Headquarters, Tianhong Shopping District and Provincial Government. Your recognition is the greatest motivation for us to keep improving. I wish you a happy life.
Guest User
City View Deluxe Double Room
Stayed in Apr 2025
Business traveler
4 review
5.5/10
Posted on May 25, 2025
Sheraton is such a big hotel, but the fruit served to guests is rotten
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Four Points by Sheraton Changsha, Tianxin. We deeply regret your stay experience. The hotel management attaches great importance to your feedback and has made rectifications to ensure that the above problems will not occur again. We look forward to your stay again. Please give us an opportunity to apologize and wish you a happy life.
Anonymous User
City View King Bed Room
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 7, 2025
This stay was beyond my expectation! I especially want to praise Sabrina at the front desk and Ms. Fan from the housekeeping department. They made the whole trip warm with their professionalism and enthusiasm❤ ✨It was late at night when I checked in. The front desk staff not only helped me with the formalities quickly, but also upgraded the view room considerately. Every day when I go out, they will take the initiative to greet me, patiently recommend the surrounding food routes, and always coordinate and solve problems as soon as possible. It's a great team! ✨The room is very comfortable Ms. Fan from the housekeeping department must give a five-star praise! She wrote a weather reminder card by hand and sent two more bottles of mineral water. This meticulous care is touching.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Changsha, Tianxin. Thank you for your review and recognition in your busy schedule. The hotel is located in the central urban area of ​​Changsha. Guests can reach famous tourist attractions such as Helong Gymnasium (4 subway stations), May Day Square (6 subway stations), Orange Island, Yuelu Mountain, Provincial Museum, South High-speed Railway Station and Huanghua International Airport within 10-20 minutes through different modes of transportation. The transportation is very convenient. It is within walking distance to the Railway Institute of Central South University, Hunan Open University, University of Forestry and Technology, Aier Eye Hospital Headquarters, Rainbow Shopping District and the Provincial Government. Your recognition is our greatest motivation to keep improving. I wish you a happy life.
Guest User
City View Deluxe King Room
Stayed in Feb 2025
Business traveler
3 review
10/10
Outstanding
Posted on Apr 2, 2025
Every industry has a group of lovely people. Thinking of others is worth learning for every industry. Thank you Ms. Cao for your thoughtful preparation. There is an essential difference between thoughtful service and mechanical service. Thank you again for the service provided by the hotel. Every partner who contributes should be encouraged. Thank you
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Changsha, Tianxin. Thank you for your review and recognition in your busy schedule. The hotel is located in the central urban area of ​​Changsha, 4 subway stops to Helong Gymnasium, 6 stops to May Day Square, and within walking distance to the Railway College of Central South University, Hunan Open University, University of Forestry and Technology, Aier Eye Hospital Headquarters, Tianhong Shopping District and the Provincial Government. Guests can reach famous tourist attractions such as Orange Island, Yuelu Mountain, Provincial Museum, High-speed Railway South Station and Huanghua International Airport within 10-20 minutes through various modes of transportation. The transportation is very convenient. Your recognition is our greatest motivation to keep improving. I wish you a happy life.
Guest User
City View King Bed Room
Stayed in Feb 2025
Other
1 review
10/10
Outstanding
Posted on Mar 30, 2025
The hotel is in a great location, with a subway station nearby. Manager Zhao at the front desk provided very good service. The rooms have been upgraded and have a good layout. The housekeeping lady Fan is very kind, and the details of hygiene are very good. I will stay here again in the future!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Changsha, Tianxin. Thank you for your review and recognition in your busy schedule. The hotel is located in the central urban area of ​​Changsha, 4 subway stops to Helong Gymnasium, 6 stops to May Day Square, and within walking distance to the Railway College of Central South University, Hunan Open University, University of Forestry and Technology, Aier Eye Hospital Headquarters, Tianhong Shopping District and the Provincial Government. Guests can reach famous tourist attractions such as Orange Island, Yuelu Mountain, Provincial Museum, High-speed Railway South Station and Huanghua International Airport within 10-20 minutes through various modes of transportation. The transportation is very convenient. Your recognition is our greatest motivation to keep improving. I wish you a happy life.
Guest User
City View Standard Double Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 14, 2025
The hotel is very comfortable, just like the last time I came. The hotel is in a good location and convenient for travel. The hotel breakfast is rich and tastes good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Changsha, Tianxin. Thank you for your review and recognition in your busy schedule. The hotel is located in the central urban area of ​​Changsha, 4 subway stops to Helong Gymnasium, 6 stops to May Day Square, and within walking distance to the Railway College of Central South University, Hunan Open University, University of Forestry and Technology, Aier Eye Hospital Headquarters, Tianhong Shopping District and the Provincial Government. Guests can reach famous tourist attractions such as Orange Island, Yuelu Mountain, Provincial Museum, High-speed Railway South Station and Huanghua International Airport within 10-20 minutes through various modes of transportation. The transportation is very convenient. Your recognition is our greatest motivation to keep improving. I wish you a happy life.
Guest User
City View Standard Double Room
Stayed in Dec 2024
Family
3 review
10/10
Outstanding
Posted on Jan 7, 2025
Facilities: Complete, with laundry service Hygiene: Clean, tidy Environment: Comfortable, beautiful Service: Thoughtful, considerate, with fruit delivery, helpful! Buffet breakfast: Rich variety, all kinds, tastes very authentic!
Original TextTranslated by Google
6/19
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Changsha, Tianxin. Thank you for your review and recognition in your busy schedule. The hotel is located in the central urban area of ​​Changsha, on the east bank of Xiangjiang River, and is within walking distance of Central South University Railway College, Hunan Open University, University of Forestry and Technology, Aier Eye Hospital Headquarters, Tianhong Shopping District and the Provincial Government. Guests can reach famous tourist attractions such as He Long Gymnasium (4 subway stations), May Day Square (6 subway stations), Orange Island, Yuelu Mountain, Provincial Museum, High-speed Railway South Station and Huanghua International Airport within 10-20 minutes through various modes of transportation. The transportation is very convenient. Your recognition is our greatest motivation to keep improving. I wish you a happy life.
Guest User
City View Standard Double Room
Stayed in Jan 2025
Other
6 review
10/10
Outstanding
Posted on Feb 26, 2025
Came to Changsha for training and stayed at Four Points by Sheraton Changsha Tianxin. Cheng Hui from the housekeeping department paid a special visit and presented me with a carefully crafted small flower basket, which soothed my mood. She also asked me about my experience during my stay. It can be seen that Xie Wenyan from the customer service department cleaned the room with special care. The facilities and equipment in the room were also good. Manager Cheng noticed that we were two ladies traveling together, and specially added disposable toilet paper and a hair dryer for us. The towels were convenient to use, which was very considerate. Thank you very much for the attentive service of the sisters in the housekeeping department. Next time I come back to Changsha, I will give priority to this hotel!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Changsha, Tianxin. Thank you for your review and recognition in your busy schedule. The hotel is located in the central urban area of ​​Changsha, 4 subway stops to Helong Gymnasium, 6 stops to May Day Square, and within walking distance to the Railway College of Central South University, Hunan Open University, University of Forestry and Technology, Aier Eye Hospital Headquarters, Tianhong Shopping District and the Provincial Government. Guests can reach famous tourist attractions such as Orange Island, Yuelu Mountain, Provincial Museum, High-speed Railway South Station and Huanghua International Airport within 10-20 minutes through various modes of transportation. The transportation is very convenient. Your recognition is our greatest motivation to keep improving. I wish you a happy life.
Guest User
City View Standard Double Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 21, 2025
This time I stayed at Four Points by Sheraton Changsha, Tianxin, and the experience was very good. Manager Shen and Supervisor Fan from the Housekeeping Department paid a special visit to me and gave me small gifts. They also asked me how I felt during my stay. My experience was quite good. It can be seen that the room was cleaned with special care and the room maintenance was in place. Since the trip was delayed by one night than originally planned, I stayed for another night. When the housekeeping staff Lili cleaned and extended my stay, she paid attention to my hygiene requirements and specially added disposable toilet paper for me, and also left a note. I am very grateful to the Housekeeping Department for their attentive service. Next time I come back to Changsha, I will give priority to this hotel!
Original TextTranslated by Google
6/8
Response from Property: 親愛的客人,非常感謝選擇入住長沙天心福朋喜來登酒店,也感謝您在百忙之中給與點評認可,酒店位於長沙市中心城區,4站地鐵直達賀龍體育館,6站直達五一廣場,步行可達中南大學鐵道學院,湖南開放大學,林業科技大學,愛爾眼科總部,天虹購物商圈及省政府。賓客可以通過不同交通方式於10-20分鐘內抵達橘子洲、嶽麓山、省博物院等著名旅遊景區,高鐵南站和黃花國際機場,交通非常便利。您的認可就是我們精益求精的最大動力,祝您生活愉快。
Guest User
City View Deluxe King Room
Stayed in Jan 2025
Business traveler
6 review
10/10
Outstanding
Posted on Feb 20, 2025
The location of this hotel is not bad, near the Railway Institute. Shen Min from the housekeeping department has a very good service attitude. She called to ask about my stay experience and actively followed up on the questions I raised. I hope the hotel will be better in all aspects when I come again next time!
Original TextTranslated by Google
Response from Property: 親愛的客人,非常感謝選擇入住長沙天心福朋喜來登酒店,也感謝您在百忙之中給與點評認可,酒店位於長沙市中心城區,4站地鐵直達賀龍體育館,6站直達五一廣場,步行可達中南大學鐵道學院,湖南開放大學,林業科技大學,愛爾眼科總部,天虹購物商圈及省政府。賓客可以通過不同交通方式於10-20分鐘內抵達橘子洲、嶽麓山、省博物院等著名旅遊景區,高鐵南站和黃花國際機場,交通非常便利。您的認可就是我們精益求精的最大動力,祝您生活愉快。
Guest User
City View Standard Double Room
Stayed in Jan 2025
Family
1 review
10/10
Outstanding
Posted on Feb 8, 2025
I took my kids to Changsha during the winter vacation and booked the newly opened Four Points by Sheraton Changsha, which is 7 subway stops from the city center. It has a good price-performance ratio. The double bed was in short supply during the Chinese New Year, but fortunately it was off-peak and I was able to book it. I heard from the hotel that it was almost impossible to book a double bed during the Chinese New Year. I upgraded the room on the 17th floor facing Central South University, which had a good view. By the way, I took the kids on a one-day tour of a 211 university. There is a food street downstairs. In short, it is convenient for food, accommodation and transportation. It is the king of price-performance ratio for a humanistic city vacation. I had Hunan rice noodles for breakfast. I went there off-peak or I would have to queue up for freshly made noodles. It is worth visiting again!
Original TextTranslated by Google
Response from Property: 親愛的客人,非常感謝選擇入住長沙天心福朋喜來登酒店,也感謝您在百忙之中給與點評認可,酒店位於長沙市中心城區、湘江東岸,步行可達中南大學鐵道學院,湖南開放大學,林業科技大學,愛爾眼科總部,天虹購物商圈及省政府。賓客可以通過不同交通方式於10-20分鐘內抵達賀龍體育館(地鐵4站),五一廣場(地鐵6站)、橘子洲、嶽麓山、省博物院等著名旅遊景區,高鐵南站和黃花國際機場,交通非常便利。您的認可就是我們精益求精的最大動力,祝您生活愉快。
Anonymous User
Parent-child Friendly|Panku Family Theme Room
Stayed in Jan 2025
Family
8 review
10/10
Outstanding
Posted on Feb 4, 2025
It was my first time staying here. I booked a family room. The room facilities and equipment were very good and clean. Especially Miss Susie at the front desk provided very good and considerate service. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at Four Points by Sheraton Changsha Tianxin. Thank you for your review and recognition in your busy schedule. The hotel is located in the central urban area of ​​Changsha, on the east bank of the Xiangjiang River. It is within walking distance of the Railway Institute of Central South University, Hunan Open University, University of Forestry and Technology, Aier Eye Hospital Headquarters, Tianhong Shopping District and the Provincial Government. Guests can reach famous tourist attractions such as Helong Sports Center (4 subway stations), May Day Square (6 subway stations), Orange Island, Yuelu Mountain, Provincial Museum, South High-speed Railway Station and Huanghua International Airport within 10-20 minutes by different transportation methods. The transportation is very convenient. Your recognition is the greatest motivation for us to keep improving. I wish you a happy life.