Search Your Bonfim Hotels

Me and my family are planning a holiday to Algarve, but as direct flights don’t run everyday to Faro, we decided to make a 3-day short trip at Porto before heading to Algarve. We saw Almada Domus on Expedia and decided to stay there as the photos look pretty and it describes its location as very central to all tourists attractions in Porto. Unfortunately, after we made the booking we realised that the hotel is actually located some blocks away from the main streets and requires a short climb uphill to get to, which will be a challenge for my husband who suffers from recurring Achilles tendinitis that makes walking difficult and would require walking aides. On the same day, within 2 hours after making our booking, I emailed the hotel to enquire about cancellation. I explained to Fabio (which I assume is the manager/ owner of the hotel) about my situation and at that time he seemed to be willing to accommodate my request but advised me to contact Expedia directly. I then spoke with Expedia and was told that they can do a free cancellation upon confirming with the hotel that they’re ok with it. Over 20 emails back and forth with the hotel since last evening, and this morning Fabio abruptly changed his tone and said he will not allow a free cancellation and we will have to pay a 50% penalty, as the booking is now “outside the 2-hour cancellation window”, and it would be “unfair to other guests” (even though I did contact the hotel about cancelling within 2 hours after making my booking, hoping to minimise the impact on their business). I was also told by Fabio that “Porto is a hilly city like Lisbon, which are not friendly for people with walking difficulties” and said but we can Uber everywhere…. I was very shocked with his last comments and obviously disappointed that he was unwilling to help even though he said he would at the beginning when I first contacted.

The hotel is very comfortable and very comfortable. We had a problem at the reception as they told us first yes and then q yes and then if there was to pay charges from the city. I explained and proved that I had already paid them but they said trip had not paid them for it was me touched to pay them again, which I was a little impressed. On the other hand, the dryers are super old and warm up and shut up at 30 seconds and stop working up to 3 minutes so better carry a dryer.

First floor unit. Smells of mildew/mold, including the bed sheets. spiders in the corners of the bedroom and a noticeable gnat problem. Bedroom lights also don’t work, It’s a shame because the staff seems so nice! They were the sweetest people, and were willing to accommodate extra people! just the first floor rooms need moisture and pest solutions. The WiFi also cuts off if you try to access it from the bedroom.

Great place, would like to return for sure, very friendly and helpful staff, silent space, with all things that could be needed. Cafe, swimming pool, garden, work space and library and private parking.

Nothing bad to say! We opted for the one bedroom pool view apartment and it was lovely, spacious and well equipped! The room and bathroom was clean with a lovely waterfall type shower. Bed did the job for 3 nights. Pool was clean and non heated as expected from reading previous reviews. Would definitely recommend and would stay here again!

we where 20 friends that stayed here for 5 nights what a wonderful hotel and the staff is just amazing. Everyone went out of their way to help us to prepare for us roof top party one evening and a buffet dinner down stairs in the reception/ breakfast area the last evening in Porto. The rooms are fantastic on the small side but you have everything you need , its chick and modern and nice for a city break. The bar in the roof top is just amazing just dial 001 and you get what you want. The bar downstairs amazing . Its easy to go everywhere around Porto from this hotel. What make this hotel is again the staff I dont name names because they are all wonderful and so happy to work there. The breakfast is nice and you get all what you need . You can tell that the staff who work there make this hotel happy. Happy Staff - Happy hotel. Best wishes from all of us from Norway this was the best hotel stay in our 19 days trip in Portugal and we will come back