Cinnamon Bentota Beach - Signature Selection

Cinnamon Bentota Beach - Signature Selection Reviews

Cinnamon Bentota Beach - Signature Selection

Galle Rd, Bentota, Southern Province, 80500, Sri LankaSee Hotel Details
Cinnamon Bentota Beach - Signature Selection
Cinnamon Bentota Beach - Signature SelectionCinnamon Bentota Beach - Signature SelectionCinnamon Bentota Beach - Signature Selection
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1 night

Guest Reviews

8.8/10
Very Good
24 review
Verified reviews
Location8.9
Amenities8.9
Service8.6
Cleanliness8.7
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All reviews(24)
Positive reviews(23)
Reviews with photos/video(11)
Great service(6)
Well designed(5)
Awesome rooms(5)
Negative reviews(1)
Guest User
Premium King Room with Terrace
Stayed in Sep 2024
Couple
3 review
10/10
Outstanding
Posted on Oct 31, 2024
Loved this hotel, amazing rooms, fantastic service and great food. Couldn’t ask for more. Will be back.
Guest User
Premium King Room with Pool Access
Stayed in May 2025
Couple
1 review
8.0/10
Very Good
Posted on Jun 23, 2025
Everything was good except the food. Multiple time have seen hair in the food
Guest User
Premium Terrace Twin Room
Stayed in Feb 2025
Family
1 review
10/10
Outstanding
Posted on Mar 31, 2025
We loved the proximity to such a wonderful beach, which was beautiful clean and undisturbed. The service at the resort was top notch, ranging the poolside personnel who took care of all over needs to housekeeping who were attentive and proactive in their cleaning and tidying. We were also impressed by the facilities - the pools were fantastic as was the buffet meals. Special shout out to yoga master Roland, who conducted a bespoke class for us and was able to cater to our different levels of flexibility and technique.  His manner also made us feel extremely at home - thank you Roland!
RubySL
Premium King Room with Pool Access
Stayed in May 2024
Couple
6 review
9.0/10
Great
Posted on Jul 3, 2024
best food.friendly staff, great location and service.we enjoyed very much.
Stefan
Luxury Seafront Garden Terrace Twin
Stayed in Dec 2024
Couple
6 review
10/10
Outstanding
Posted on Jan 31, 2025
Really good hotel. Quit nice and calm. Food really good
Response from Property: Dear Valued Guest,Thank you for sharing your positive experience with us! We’re so happy to hear that you enjoyed the peaceful atmosphere of our hotel and found the food to be excellent. We hope to welcome you back for another great stay in the future!Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Guest User
Luxury Seafront Garden Terrace Twin
Stayed in Feb 2024
Business traveler
5 review
8.5/10
Very Good
Posted on Mar 28, 2024
Amazing resort location with large cosy and beautiful rooms. Highly recommend for holidays. Food is expensive though.
Mehmet Bulent
Luxury Seafront Garden Terrace King
Stayed in Dec 2024
Couple
1 review
9.5/10
Amazing
Posted on Jan 31, 2025
Nice hotel but old
Response from Property: Dear Valued Guest,Thank you for your feedback! We’re glad to hear that you enjoyed your stay with us. Our hotel indeed holds a rich history, and while we continue to preserve its heritage, we also strive to update and maintain our facilities to ensure comfort for all our guests. We appreciate your comments and hope you’ll visit again to experience the charm of our property.Best regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Guest User
Premium Terrace Twin Room
Stayed in Apr 2025
Solo traveler
8 review
10/10
Outstanding
Posted on May 20, 2025
It is a spacious and well-designed hotel that satisfies our needs. We enjoyed our stay, including the pool, boat tour, and suite tour.
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6/7
Guest User
Premium Suite Ocean View
Stayed in Jan 2025
Traveling with friends
41 review
10/10
Outstanding
Posted on Feb 9, 2025
Very satisfied, very amazing! The hotel was originally built in 1967 and designed by Asia's most outstanding architect, Geoffrey Bawa. The hotel reopened in December 2019, trying to preserve the original appearance of Bawa's buildings, recreating the famous batik ceiling entrance, and the brass peacock sculpture created by Laki once again stands on the stair railings of the restaurant. The 30 rooms in the main building have been converted into 16 suites, L-shaped, overlooking the Indian Ocean to the west and the Bentota River to the north. If you are an architect, it is recommended to stay in a suite, because the other two guest rooms are newly built later. We talked to Bawa at the front desk, and the hotel employee Sanduri gave a forty-minute tour, telling us every detail, trying to number each brick and then rebuild it as it was. In short, everything was very touching.
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6/10
Response from Property: Dear Valued Guest,Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you appreciated the architectural beauty and the preservation of Geoffrey Bawa's original design. It's fantastic that you had the opportunity to explore these details with Sanduni.Your kind words about our hotel and its heritage are greatly appreciated. We would be more than happy to welcome you back soon!Best Regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Guest User
Luxury Seafront Twin Room
Stayed in Jan 2025
Family
10 review
6.0/10
Posted on Feb 14, 2025
We stayed in this hotel because of Dakabawa. Overall it was average. Although it was between the river and the sea, the environment was not satisfactory. The overall management was a bit chaotic and the service was not up to par.
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Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience didn’t meet your expectations.We understand how important the environment and the overall management are to a satisfying stay, and we regret that we did not meet your expectations in these areas. We will review our operational processes to ensure smoother coordination and better service in the future.Your comments are valuable to us, and we’ll use them to improve the guest experience for future visits.Best Regards,Maja Romanus,Guest Relations Executive,Cinnamon Bentota Beach.
Guest User
Premium Terrace Twin Room
Stayed in Mar 2025
Solo traveler
1 review
9.0/10
Great
Posted on May 4, 2025
This hotel has very comfortable rooms and common areas such as the lobby. I spent most of my time in the hotel. There's nothing in particular nearby, so I would especially recommend it for people who want to relax.
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Guest User
Luxury Seafront Garden Terrace Twin
Stayed in Feb 2025
Family
3 review
10/10
Outstanding
Posted on Mar 30, 2025
Great hotel. The service is top notch. There are a lot of guests, but you don't feel it at all, because the territory is well planned and quite large. The breakfasts are excellent, there is food for every taste: European, local and Chinese cuisine. Lots of fruits, juices.
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Guest User
Premium Terrace Twin Room
Stayed in Jun 2024
Family
6 review
9.0/10
Great
Posted on Jul 16, 2024
The hotel is great, I recommend it~ Cinnamon Beach in Bentota, the work of Bawa, the father of Asian architecture, faces the lake on one side and the sea on the other. It is very, very large. The interior of the hotel is also worth a visit. I love the ceiling that you can see as soon as you enter the door. It is paved with traditional Sri Lankan batik cloth. It is super~~~beautiful
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6/7
Response from Property: Dear Guest,Thank you for your kind words and recommendation. We’re thrilled to hear that you enjoyed the unique architecture and beautiful design details of our hotel, including the traditional Sri Lankan batik ceiling. Your appreciation for our location and interior is greatly valued. We look forward to welcoming you back in the future.Best regards,Sudath De SilvaAssistant Manager - Front office Cinnamon Bentota Beach
Guest User
Premium King Room with Terrace
Stayed in Jun 2024
Family
23 review
6.7/10
Posted on Jul 14, 2024
It's really a hard-to-describe experience. No wonder not many Chinese people stay here. The hotel belongs to a local chain hotel. Although it is rated 5 stars on Ctrip, the hotel walls are covered with tripadvisor sgs and other certifications, and it is a legacy designed by Bawa, but it is really disappointing after checking in. It happened to be a small peak when checking in. Several tour groups checked in at the same time, and the front desk seemed a bit busy. Fortunately, the passports and luggage were not messed up, and the room card was safely obtained. The hotel is a bit large, and the building where the front desk is located is really 5🌟. Bawa's skills were definitely epoch-making works 50 years ago. But as soon as you leave the main building of the hotel, it's like going to another hotel, and the sense of age hits you. Especially the lawn in the middle looks like a prison yard. The lawn is undecorated and bumpy. There are a few wild dogs wandering around. After entering the room, it's just okay, but compared with the main building, it's worth 3🌟 at most. But because it is very close to the sea, the ground on the second floor will also be damp for no reason. Although the hotel was renovated in 2019, the facilities in the room are also very illogical. There is only one empty power socket in the whole room, and the rest are plugged in lamps, kettles, TVs and other equipment. The switch of the ceiling light is very interesting. The switch on the left bed controls the light on the right bed. When I checked in, I also took my child to the children's playground, which is the kind of indoor children's playground in domestic shopping malls, but the maintenance inside is really not good. The most terrible thing is that no one cares even when the cover of the electric box is opened. If it were in the United States, it would have been sued for compensation. The food is not expensive, but the taste is not online. But to be honest, the waiters here are more local and down-to-earth, probably because most of the hotel guests are locals. There are less than 10 white and Asian people in the whole hotel who stay for breakfast. It is obviously different from anatara where I stayed before. There may be more European and American customers there, and the employees are used to tiptiptiptip for everything. Bentota is more sincere
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Response from Property: Dear Guest, Thank you for your detailed feedback. We’re sorry to hear that your stay did not fully meet your expectations. We appreciate your comments on both the positive aspects and the areas needing improvement. Please be assured that your concerns regarding check-in, room facilities, and maintenance have been noted and will be addressed. We strive to provide a memorable experience for all our guests, and your input is valuable in helping us enhance our services.Best regards,Sudath De SilvaAssistant Manager - Front office Cinnamon Bentota Beach
Guest User
Luxury Seafront Garden Terrace King
Stayed in Jul 2024
Family
38 review
10/10
Outstanding
Posted on Sep 9, 2024
Very nice hotel, satisfied
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