Hikone Castle Resort & Spa Reviews

Service was lovely and excellent! They even prepared a small gift for me as my birthday present. Can see the Hikone Castle from the hotel. Will definitely stay here again when we are back to Hikone!

After a crowded Kyoto, I love the peaceful and tranquil environment of this beautiful onsen hotel-ryokan and charming castle town. Everything about the hotel speaks of relaxation and well-being. It's only a 7-8min walk away from Hikone Train Station but there is a hotel shuttle that leaves at 9, 10 and 11 am if you need a drop off. Pick up could probably be arranged too. The hotel offers a pretty outdoor terrace with Castle view, an on-site spa with massage, a library lounge with free drinks till 10pm, a foot reflex corner and a compact onsen with a silk bath (all with Castle view) and hot stone benches. I had the whole onsen to myself in the evening, so it was very relaxing. The staff are kind and lovely too, making an effort to explain all the services and amenities in English. The buffet breakfast was also one of the better ones I've seen in my trips to Japan. If you're visiting the Castle, the entrance road is right outside the hotel. The main castle road is about 5-10 min away but you will pass by a famous Japanese confectionery, Taneya and Club Harie. Their souvenirs are one that even the Japanese cherish. I would wish to come here again with my partner one day. Thank you for the wonderful stay.

Great view of Hikone Castle right in front of the hotel. Nice public bath with castle view.

A very enjoyable trip Staff are hospitality

Thank you very much to Ctrip customer service Saga. I contacted him after I got on the train from Kyoto to Hikone and asked the hotel to pick me up. He solved the problem as fast as lightning, accurately, efficiently and with high quality! The public transportation from Kyoto to Hikone takes about an hour. When I arrived, I found the hotel's transportation bus accurately and clearly according to the notification. I was picked up by myself. The journey took five minutes. It was in the direction of Hikone Castle. It was not recommended to walk with luggage. It would be more tiring. If you take a taxi, it would cost about 700 yen. Half of the hotel room faces the castle and the other half has no view. The scenery facing the castle is very beautiful. I checked in on April 2, 2025. The cherry blossoms will be in full bloom after April 10. My room on the top floor of the 5th floor faces the castle tower, and the scenery is first-class. The room is not big. The other bed is attached to the wall and it is inconvenient to go up and down. It is just right for one person to live. The bathroom has been renovated. The room style is more old-fashioned, not old. The room without a view on the other side is smaller, and the check-in experience is poor. I booked a one-night stay and two meals, and Japanese cuisine for dinner. I think the quality is very good, but the duck hot pot tastes average, and the overall sincerity is full. The breakfast is simpler, there is no hot spring egg, but there are all kinds of freshly fried vegetable tempura. The breakfast is worse than that of Ogoto Ryokusuitei, and the dinner is about the same level. They are all hotels that cook very carefully, so you can rest assured to choose the meal package. The lounge has beer and juice, but no snacks. The male and female hot spring baths are not changed. The female baths are 38.5 degrees and 42.5 degrees, so one is too cold and the other is too hot. 41 degrees is better. The reason for giving one star for hygiene is: I found a green Japanese-style outer coat with oil spots and changed it to a purple flower one. This is the decision I regret the most, which means that it should not be worn without washing. After taking a hot spring bath in the afternoon, I put it on and drank tea in the room. I felt that it smelled bad. I picked up the outer coat and smelled it. I almost didn't send it away. The stench made me rush to the bathroom to vomit. It was the stench of people with severe bad breath sneezing several times at the clothes. This kind of clothes is not like a yukata. It is not changed for each guest. It is very unhygienic. The slipper cabinet is also smelly, and the slippers are a little sticky on the floor. I went to the hot spring again to wash it again and change into my own clothes, but the feeling of nausea was difficult to eliminate. The hotel will pick you up at the station at 9, 10, or 11 in the morning, and the staff are courteous and considerate.

Very close to Yangen Castle, has stayed for the second time, Lake Biwa is very large, not as many people as on the side of Kyoto, like the tranquility, this town is very comfortable

It was surprisingly good. Very good, basically everything was good, except that the bathroom floor was a little slippery and not very clean, basically everything was perfect and made people want to come again.

The hotel is located in Hikone Castle. The price/performance ratio is very high. Rather than a hotel, the services and facilities are more like a hotel. Recommended

The hotel is in a good location, and it only takes more than ten minutes to walk to the train station. It is close to Hikone Castle and is very convenient for visiting. The staff are polite, professional, and willing to help guests. Not every employee can communicate in English, but simple communication is no problem. Although the hotel lobby looks luxurious, the rooms and bedding are really not good. It feels a bit old-fashioned. I had dinner at the hotel in the evening, and the Japanese dinner experience was good. However, I ate it for three days, and the tone was relatively monotonous. By the way, the breakfast was still good, and I was very satisfied.

Every time I go to Hikone, I will definitely choose this hotel. Facing Hikone Castle and Hikone Moat, the environment is elegant. The old street nearby is filled with a strong Edo atmosphere, I like it very much!

Get off at Hikone Station and walk for about 10 minutes. It is right next to the main entrance of Hikone Castle Park, but the photos are quite high and the main entrance is dark. I didn't notice it when I passed by for the first time! The single room I booked is relatively small, but it is very suitable for personal travel! You can enter the hot spring by swiping the room card, and you can see the night view of Hikone Castle at the hot spring. There are free drinks (beer, juice and coffee) when you come out of the hot spring. That place is quite cozy. There is a car to Hikone Station at 9, 10, and 11 am every day. The breakfast is quite rich, the tempura is freshly fried, and the curry is also made by yourself and tastes very good, but the miso soup is as salty as other places. Let me talk about a few problems, which are actually hardware design: 1. There is an alarm clock at the head of the bed, which is very close to the pillow and is on at night, which affects my sleep. I can only use the pillow to block it; 2. The light switch in the bathroom is on the other side of the door, which is very inconvenient. Apart from that, there is nothing else. In short, it is a very regular hotel, but if this kind of service is placed in big cities such as Tokyo, it is estimated to cost more than 1,000 RMB per night.

The view from the room is superb! Great service and great food in the morning! Only 10 minutes away from Hikone Castle!

I love this hotel. The room is small but clean. After soaking in the hot spring, I sat on the second-floor terrace, drank apple juice from the water bar, and watched Hikone Castle under the moon. It was so comfortable. The breakfast was average, but it felt good to eat in the courtyard. There is also a free bicycle rental service. Hikone is my favorite city on this trip. I will definitely stay in this hotel again next time I come. I am very satisfied.

It was much better than expected. The view of Hikone Castle from the hotel at night was very beautiful. The bar was also very good. The dinner was very good and we even got extra free wine!!!