DoubleTree by Hilton Beijing Badaling

DoubleTree by Hilton Beijing Badaling Reviews

DoubleTree by Hilton Beijing Badaling

No.69 Dongwai Street, Yanqing District, Beijing, ChinaSee Hotel Details
DoubleTree by Hilton Beijing Badaling
DoubleTree by Hilton Beijing BadalingDoubleTree by Hilton Beijing BadalingDoubleTree by Hilton Beijing Badaling
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Guest Reviews

9.3/10
Very Good
1313 review
Verified reviews
Location9.4
Amenities9.1
Service9.1
Cleanliness9.5
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All reviews(1313)
Positive reviews(1257)
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Perfect for kids(140)
Tasty food(80)
Has play area for children(68)
Strange smell in room(56)
Friendly front desk staff(46)
Clean pool(12)
Negative reviews(56)
Angelique
KING GUEST ROOM
Stayed in Aug 2024
Couple
2 review
9.0/10
Great
Posted on Sep 9, 2024
The hotel was really nice and the rooms were spacious and clean. 30 mins taxi to Chinese Great Wall. The staff was nice however most did not speak English, yet had a good translator machine to help. However in an international 4 star branch hotel I would expect front staff to be required to possess better English skills. Yet the general manager did speak very well English and always would come up to us to greet and talk so that was a major plus. Only minor thing is that the room service food was stated in the room menu cart to be available until 23.00 yet the kitchen closes at 21.00 apparently. However the staff helped us directly to order food to the hotel. So just some minor things that could be worked on but overall a great hotel.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Beijing Badaling. We are very delighted that you generally enjoyed our overall image, especially for room cleaning and our GM. We will continue to strive in English skills and adjust the time of In room dining, and hope to welcome you back soon in the future! Front Office Manager Annabell Kou
Domnica
KING GUEST ROOM
Stayed in Apr 2024
Couple
11 review
9.5/10
Amazing
Posted on May 21, 2024
Clean and spacious room. Helpful staff. The breakfast can be greatly improved both on a variety of items and freshness. By 8:45 the buffet was almost empty. The coffee can be improved as well.
Response from Property: Dear Guest: Thank you for taking the time to share your feedback about your recent stay at DT Badaling. We are very delighted that you generally enjoyed our overall image, especially for cleanness, spacious room and helpful staff. We will also actively adopt your advice to increase the variety and freshness of breakfast. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! Assistant Front Office Manager Annabell Kou
chinboo
KING GUEST ROOM
Stayed in Mar 2025
Couple
11 review
10/10
Outstanding
Posted on Apr 6, 2025
Gooooood
Response from Property: 尊敬的賓客:非常感謝您選擇下榻北京八達嶺希爾頓逸林酒店!感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們很榮幸能為您提供最優質及多元化的服務。非常歡迎您無論出差或是旅行選擇我們酒店!真誠期待您的再次光臨,祝您出行愉快,工作順利!北京八達嶺希爾頓逸林酒店賓客服務經理 張巖
Piet69
TWIN GUEST ROOM
Stayed in Mar 2023
Family
8 review
10/10
Outstanding
Posted on Apr 16, 2023
Good hotel, friendly staff. Breafasts is so good thought
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree By Hilton Beijing Badaling. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
KING GUEST ROOM
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 24, 2025
The hotel is very quiet, the environment is very good, it is very convenient in the city center, the service is also very good, I will come again next time
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇入住北京八達嶺希爾頓逸林酒店,並抽出寶貴時間分享您的入住體驗!很高興得知您對酒店的安靜環境、優越地理位置以及優質服務感到滿意。我們始終致力於為賓客提供舒適、便捷的入住體驗,您的肯定是對我們團隊最大的鼓勵。您的支持是我們不斷進步的動力,我們期待在不久的將來能再次為您服務,無論是商務出行還是休閑度假,我們都將竭誠為您打造更加難忘的入住體驗。再次感謝您的推薦,祝您生活愉快,期待您的下次光臨!北京八達嶺希爾頓逸林酒店
KaixinAlice
TWIN GUEST ROOM
Stayed in Apr 2025
Traveling with friends
22 review
9.5/10
Amazing
Posted on May 24, 2025
The room was clean, the breakfast was not very good, the hotel is located in the city center and there are many places to eat near it
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您選擇入住北京八達嶺希爾頓逸林酒店並分享您的入住體驗。我們很高興得知您對客房的清潔衞生感到滿意,這是我們服務的基本要求。關於早餐未能達到您的期望,我們深表歉意,您的反饋對我們非常重要,我們的餐飲團隊會認真研究並持續改進早餐品質。酒店確實位於市中心優越位置,周邊餐飲選擇豐富,這也是我們引以為豪的區位優勢之一。不過我們仍希望能在酒店內為您提供令人滿意的餐飲體驗。如果您下次入住時願意給我們再次服務的機會,我們的廚師團隊很樂意為您推薦或特別準備合您口味的餐點。期待您的再次光臨,讓我們有機會為您提供更完美的入住體驗。如有任何特殊需求,歡迎隨時與我們聯繫。祝您旅途愉快!北京八達嶺希爾頓逸林酒店
Xiaoluomaniaoli
TWIN GUEST ROOM
Stayed in Apr 2025
Family
7 review
10/10
Outstanding
Posted on May 18, 2025
The room is large, the facilities are relatively new, and baked snacks are provided, which is very warm. The environment is very quiet, very suitable for rest, and it takes more than 20 minutes to get to the Badaling Great Wall scenic spot.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at DoubleTree by Hilton Beijing Badaling and taking the time to share your stay experience! We are very pleased to learn that you are satisfied with the spacious room, new facilities and our carefully prepared baked snacks. Your recognition is the greatest encouragement to our service team, especially since you mentioned that the environment is quiet and comfortable, which is exactly the ideal resting place we hope to create for every guest. Regarding the geographical location you mentioned, the hotel is indeed about a 20-minute drive from the Badaling Great Wall. We are very happy to provide you with suggestions for surrounding attractions or transportation assistance to make your journey more convenient and enjoyable. Thank you again for your support and feedback, and we look forward to providing you with a warm and comfortable stay experience again in the near future. If you have any needs, please feel free to contact our service team. I wish you a pleasant journey and a happy life! DoubleTree by Hilton Beijing Badaling
Anonymous User
KING GUEST ROOM
Stayed in Apr 2025
Solo traveler
21 review
10/10
Outstanding
Posted on May 17, 2025
The hotel is very new, the decoration style is also very good, the room is relatively large, the bathroom is separated into wet and dry areas, the bathtub is large and clean! The curtains are not automatic, and the windows may only be opened a crack due to safety issues! There is a swimming pool, which is very quiet on weekdays. It is noisy after the evening when children have swimming lessons. There is a large pool and a smaller massage pool! The basement is free for guests staying in the hotel, and you always need to call someone to let you go out~ There are many charging piles in the basement~ You need to change another set of elevators to transfer from the basement to the guest room. I can't comment on the breakfast because I didn't eat it! The cookies given by the hotel when you check in are delicious~ In general, the environment is very good, but I don't know why the air conditioner is turned on the maximum wind, adjusted to 20 degrees, and the room always shows 27 degrees! It is indeed very hot~ I don't know why~ I'm too lazy to ask~ I made do with two nights!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您選擇入住北京八達嶺希爾頓逸林酒店,並分享您的詳細反饋!我們很高興您對酒店的整體環境、房間佈局、衞浴設施及泳池配置感到滿意,您的認可是對我們最大的鼓勵。關於您提到的空調温度問題,我們深表歉意。已第一時間安排工程團隊檢查系統運行情況,確保後續入住賓客能享受更舒適的室温。同時,我們會優化地庫出入流程,減少您的不便。對於泳池時段的安排,我們也會加強管理,儘量平衡不同客人的需求。再次感謝您對我們自製曲奇的喜愛!期待您下次光臨時,能體驗到更完善的設施與服務。祝您旅途愉快!北京八達嶺希爾頓逸林酒店
Yuanfenya
KING GUEST ROOM
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 7, 2025
The room is nice, but the window faces inwards, which makes it feel depressing. Other things are ok. A few more bottles of mineral water are provided for tea, which is ok. The hygiene is good. The water in the shower is very strong, which is very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您選擇並下榻北京八達嶺希爾頓逸林酒店!我們的宗旨是為每一位客人提供始終如一的高品質及多元化服務,以達到您的要求與期望。相信在您的支持下,我們將不斷提升酒店的服務理念和質量,確保您每一次的旅行與入住都是難忘的經歷與體驗。真誠期待您的再次光臨!北京八達嶺希爾頓逸林酒店賓客服務經理 任立珠
Guest User
KING GUEST ROOM
Stayed in Apr 2025
Couple
40 review
10/10
Outstanding
Posted on May 6, 2025
The room is clean and tidy, with a reasonable layout. Every piece of furniture is in the right place. The decoration details are well handled, and the bedding is of good quality. The breakfast is rich, but unfortunately there are not many kinds of fruits, no freshly squeezed juice, and no ice milk. The cookies given upon check-in are delicious. In addition, the front desk staff at check-in (around 3 pm on May 5) were very friendly and efficient. At check-out, due to the low occupancy rate, the check-out was delayed for two hours for free. In general, compared with its price (package price 599), the hardware and service are already very good, but for an international chain of five-star hotels, the details of the breakfast are indeed not in place. I hope that at least there will be some improvement when the passenger flow is large.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at DoubleTree by Hilton Beijing Badaling! Thank you for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best and most diversified services. We will also share your opinions with the relevant departments and make timely corrections. You are very welcome to choose our hotel whether you are on business or traveling! Sincerely look forward to your visit again and wish you a pleasant trip and smooth work! Kou Shuyi, Front Office Manager, DoubleTree by Hilton Hotel Beijing Badaling
sunbin2002
TWIN GUEST ROOM
Stayed in Apr 2025
Traveling with friends
43 review
7.0/10
Posted on May 7, 2025
The room is new and smells. The service is obviously not up to par. The service awareness is far behind that of Double Tree in the south. The service is not as good as Home Inn. The location is far from the Great Wall. It takes more than half an hour to get a taxi without traffic jam.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing and staying at DoubleTree by Hilton Beijing Badaling and sharing your experience of your stay! Customer first is our service tenet, and providing the best quality and diversified services is our commitment. Thank you for your recognition of our service. We will follow up and improve the suggestions you put forward. At the same time, we kindly remind you that if you encounter any related problems during your stay, you can feedback to our hotel at any time so that we can help you solve the problem as soon as possible. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to seeing you again! Liu Hongmei, Guest Service Manager, DoubleTree by Hilton Hotel Beijing Badaling
Anonymous User
TWIN GUEST ROOM
Stayed in Jan 2025
Family
5 review
9.5/10
Amazing
Posted on May 6, 2025
Stayed here many times. It is a chain brand, and the overall service is guaranteed. Cookies are given away every time you stay. The breakfast is rich in variety. It is about ten minutes' drive from Shijinglong Ski Resort, which is quite convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you very much for choosing to stay at DoubleTree by Hilton Beijing Badaling! Thank you for your support of our hotel. We always believe that a good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best and diversified services. You are very welcome to choose our hotel whether you are on a business trip or traveling! Sincerely look forward to your visit again, wish you a pleasant trip and smooth work! Kou Shuyi, Front Office Manager of DoubleTree by Hilton Beijing Badaling
Guest User
TWIN GUEST ROOM
Stayed in Jan 2025
Family
11 review
4.0/10
Posted on Feb 8, 2025
First of all, I have to stay in hotels with my children for at least 60 to 70 days every year, including summer and winter vacations, various holidays, and taking leave to travel. I express this to tell you that I have really stayed in many hotels, and I really want you to avoid pitfalls. This Hilton Garden Inn doesn't deserve to be called Hilton. First of all, we were told that the wontons and noodles at the breakfast stall needed to be cooked in advance and just needed to be boiled in water. Just imagine how it tasted. Then, as for the swimming pool, only the smallest pool in the picture had warm water, so children can't play there. The so-called playground was also very cold and small. We can choose not to play in these, but children will be disappointed. Let's talk about the most important things about staying in a hotel: 1: Hygiene: on the day of check-in, there was urine on the corner of the toilet lid when we opened it (I don't know about others, but I personally can't stand it). 2: Service: if you want the hotel to send you some water, toothpaste, toothbrush... when you call, you will be told to transfer to this department or that department, and then you will have to wait endlessly and be hung up. Don't even think about getting through every 10 minutes (this happened more than once). The waiters cleaned the room, but didn't make up the quilts, clothes, or throw away the garbage. I asked them why they didn't throw away the leftover fruit in the room? I was told that I still ate (the fruit box contained dirty paper), and even though they recommended Hilton ski access, shuttle bus, light meals, and reserved ski suits, they would prepare lockers at the ski resort the next day, none of them were available. I took my kids to ski for a week, and I booked this hotel for three days, and then I decisively moved to Hyatt. I really want to tell everyone to avoid this pitfall
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for choosing to stay at DoubleTree by Hilton Beijing Badaling. We are sorry that we were unable to provide you with the high-quality service you deserved, and we sincerely apologize for this. We have fed back your question to the relevant departments of the hotel for follow-up improvement, further perfecting the room inspection process and details; constantly improving the work efficiency and quality of employees, in order to bring you truly high-quality service. Listening to our guests helps us create the best possible customer experience, and we appreciate you taking the time to share your feedback. It is because of your feedback that we recognize our shortcomings, rather than being complacent in the field of service. We hope you'll visit us again soon so we can give you the best experience possible. Wu Ji, General Manager of DoubleTree by Hilton Beijing Badaling
Lili1122
TWIN GUEST ROOM
Stayed in Dec 2024
Family
10 review
10/10
Outstanding
Posted on Mar 22, 2025
The breakfast is very rich, the room is clean and comfortable 😊 The service is very good, and the service standards have not been lowered during the Chinese New Year. The price is very affordable and cost-effective, which completely exceeded expectations. Ski tickets are also given. There are many activities on the first floor, and both adults and children are very happy.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您選擇並下榻北京八達嶺希爾頓逸林酒店!我們的宗旨是為每一位客人提供始終如一的高品質及多元化服務,以達到您的要求與期望。相信在您的支持下,我們將不斷提升酒店的服務理念和質量,確保您每一次的旅行與入住都是難忘的經歷與體驗。真誠期待您的再次光臨!北京八達嶺希爾頓逸林酒店賓客服務經理 孟慶齡
Guest User
TWIN GUEST ROOM
Stayed in Dec 2024
Family
9 review
10/10
Outstanding
Posted on Jan 31, 2025
It was very nice to stay at Yilin during the Chinese New Year to watch the lanterns and ice lanterns. The service was good, the hotel facilities were good, there was no excessive premium during the Chinese New Year, which was very conscientious, and there were also garden party activities. The experience was great. I will stay here again next time I go skiing!
Original TextTranslated by Google
Response from Property: 尊敬的顧客:感謝您選擇北京八達嶺希爾頓逸林酒店並留下對於酒店的認可!讓客人享受到温馨舒適的環境和專業誠摯的服務是我們的首要目標。我們已將您的評論分享給相關部門,相信在您的支持下,我們所有人將不斷提升酒店的服務理念和質量,確保您每一次的旅行與入住都是難忘的經歷與體驗。期待與您的下一次相遇,祝您新年快樂~北京八達嶺希爾頓逸林酒店賓客服務經理劉紅梅