Haorong Hotel Reviews

Response from Property: Dear guests, hello! Thank you for choosing to stay in our hotel and for providing valuable feedback on our services. Regarding the problem of mold in the room you mentioned, we have immediately arranged for the engineering department and cleaning team to conduct a comprehensive inspection and treatment. We also dealt with the roof leakage problem in a timely manner and arranged for puttying as soon as possible to ensure that the hygiene conditions of all rooms meet the standards. At the same time, we will strengthen daily cleaning and maintenance work to prevent similar problems from happening again. Your comfort and satisfaction are what we always pursue. We will continue to work hard to improve the quality of our service and provide every guest with a better stay experience. We look forward to seeing you again and giving us an opportunity to provide you with better service. If you have any needs or suggestions, please feel free to contact us. I wish you a happy life!

Response from Property: Dear Guests: Hello, thank you very much for your support of the hotel. We are a bit disappointed that we did not receive a full 5-star review. We will strive to do better. The hotel is continuously working hard to create a warm and comfortable living environment for our guests, providing the best service to meet the needs of different guests. We hope that our service will bring you more surprises and touches, and look forward to your visit again。

Response from Property: Distinguished guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do only brings different holiday experiences to every guest. We are really touched by your satisfaction and affirmation, and we will continue to work hard to prepare you to come back at any time.

Response from Property: 親愛的客人：您好!衷心感謝您選擇豪榮酒店，也感激您那些暖心的誇獎和熱情的推薦!您在這片美好的土地上找到了家的感覺，我們將一直敞開大門，期待您常回來小住，感受家的温馨。記得時常光顧哦!祝您一切安好

Response from Property: Dear guest: Hello! Thank you for your feedback. I hope it has not affected your mood for this trip. During the Spring Festival, our guests are all traveling with their families. There are also many cute children who are traveling with their families. The innocence and romance of the children make the whole hotel full of joy and let us feel the innocence of children. We immediately went to the guest room to guide the children to the sky garden or the first floor to play. We are really sorry for disturbing your rest. Hao Xiaorong sincerely apologizes to you. Today is the seventh day of the first ***** month. Legend has it that when Nuwa created the world, she created humans on the seventh day, so today is called "Human Day". We are all kind people, and we must do things according to our conscience. If you are not satisfied with our room, you can cancel it directly on the day of check-in, and Hao Xiaorong will also refund you the full amount! Instead of staying for one night and then asking the front desk to delay check-out until 14:00, after the delayed check-out was granted, at 16:59 in the evening, he asked the hotel for a full check-out fee with a bad review. I'm sorry, but after one night's accommodation fee has been incurred, a full refund cannot be made. We have to accept this bad review. As you said, this hotel has this and that problem, but we are lucky that you still book our hotel many times. Hao Rong Hotel is an intelligent hotel with the theme of "ceramic culture" wholly owned by Hao Rong Hotel Group. It is also the only hotel in Beiliu City that is configured according to five-star standards. Hao Rong Hotel adheres to the values ​​of "customer first, service as the core". Each of our employees will provide more intimate and meticulous services to let you stay away from the noise of the city and enjoy the beauty of the small city in peace. We look forward to providing you with a more perfect stay experience next time!

Response from Property: Dear guest, thank you very much for your affirmation of our service. Seeing your good comments, Hao Xiaorong is also very happy. We will maintain a low-key and humble attitude and continue to work hard to provide better services. Providing you with perfect service is the common goal of our hotel partners, and creating a comfortable and relaxing accommodation environment for you is the common mission of our hotel partners. The next time you check in, Hao Xiaorong will give you a different experience. We look forward to meeting you again and giving you a more pleasant and beautiful stay experience. I wish you a happy life.

Response from Property: Wow! Thank you for praising us like this! Super Invincible thanks you for your thoughtful evaluation, support and trust in us!!! We have many surprises waiting for you to discover, so remember to come often. We look forward to your visit. Wish you the best! Enjoy your life!

Response from Property: Wow! Thank you for praising us like this! Super Invincible thanks you for your thoughtful evaluation, support and trust in us!!! We have many surprises waiting for you to discover, so remember to come often. We look forward to your visit. Wish you the best! Enjoy your life!

Response from Property: Dear guest, Hello! Please accept our sincerest apologies to the Haorong Hotel. We are deeply saddened that we were unable to provide you with a satisfactory stay. This is our greatest regret. Regarding parking, we have two parking lots. One is the open-air parking lot at the hotel entrance. Upon leaving, you must go to the front desk to obtain a voucher and scan the QR code. The second is the underground parking lot, which is the property management's parking lot. Upon leaving, you must call to verify your room number before the hotel can request the parking lot to be opened. Since you were unable to reach the front desk at the time, you called directly. Our staff will then ask you where your car is parked and which room number you are in. Only then can we open the parking lot for you. We apologize for the inconvenience caused by process issues. Our general manager is actively communicating with the property management to find a method to facilitate access to the underground parking lot. We will actively improve our software and hardware, and will also strive to improve our detailed service. Thank you for your understanding and understanding! Welcome back! Best wishes!

Response from Property: Dear guest, hello! Thank you for choosing Beiliu Haorong Hotel and sharing your stay with us. We appreciate your recognition of our service and are deeply sorry that the breakfast did not meet your expectations. The General Manager takes this very seriously and will work with the Food and Beverage Department to address the issue. Thank you for your suggestions and we look forward to welcoming you back!

Response from Property: Dear guest, thank you for your enthusiastic praise and support for the Hao Rong Hotel! We are deeply pleased to see your thoughtful review. Your affirmation is the greatest motivation for our unremitting efforts and makes our persistence even more meaningful. We will continue to improve our service quality and look forward to welcoming you again. We wish you continued success in your career and the fulfillment of all your dreams.

Response from Property: Dear guest, Hello! Thank you for your feedback. We hope this didn't affect your trip. Our Haorong Hotel, a wholly-owned subsidiary of the Haorong Hotel Group, is a smart hotel themed around "ceramic culture." It's also the only five-star hotel in Beiliu City. Our deposit policy is available on our website. Our guest rooms are 35 square meters with floor-to-ceiling windows and fully equipped with Xiaodu guest control. Regarding your feedback regarding screen projection, the hotel prohibits it for the privacy of our guests. However, our TVs can be used to watch live radio, iQiyi, Aurora TV, and other video apps. Your reservation does not include breakfast. If you prefer breakfast, you can choose a room with breakfast or purchase it at the front desk for 38 RMB. Haorong Hotel adheres to the values ​​of "customer first, service at the core." Given the hotel's quality, service, and location, Hao Xiaorong believes this rate represents exceptional value. Every member of our staff will provide attentive and meticulous service, allowing you to escape the hustle and bustle of the city and enjoy the beauty of this small city. We look forward to providing you with a more perfect stay experience next time!

Response from Property: Dear guest, thank you very much for your affirmation of our service. Seeing your good comments, Hao Xiaorong is also very happy. We will maintain a low-key and humble attitude and continue to work hard to provide better services. Providing you with perfect service is the common goal of our hotel partners, and creating a comfortable and relaxing accommodation environment for you is the common mission of our hotel partners. The next time you check in, Hao Xiaorong will give you a different experience. We look forward to meeting you again and bringing you a more pleasant and beautiful stay experience. I wish you a happy life! (The room is equipped with smart furniture, you can call "Xiaodu Xiaodu" to interact, there is a large swimming pool on the 16th floor, and a breakfast room, sky garden, washing machine and gym on the 4th floor, so you can experience different leisure places, free parking is available when staying)

Response from Property: Dear guest, thank you for your interest in Beiliu Haorong Hotel. We strive to provide the best hospitality possible, and each guest's expectations are our guiding principle. We will continue to strive to provide you with impeccable service and meticulous attention to detail, making your trip a truly wonderful one. We look forward to welcoming you back to Beiliu Haorong Hotel.