Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(1445)
Positive reviews(1415)
Reviews with photos/video(246)
Friendly front desk staff(253)
Classy environment(178)
Easy to get around(155)
Many amenities(127)
Convenient parking(102)
Delicious breakfast(86)
Close to metro(46)
Tasty restaurant(12)
Negative reviews(30)
Guest User
Standard Room (Special promotion)
Stayed in Feb 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 18, 2024
Ms dong very good thank for Ems working
Response from Property: Dear Guest, thanks for taking time to review your recent stay with us. We are pleased to know that you enjoyed your stay at Mount Emei Hotel Chengdu and we look forward to welcoming you again when your next travel brings you back.
Guest User
Exceptional Street-View Twin Room
Stayed in Apr 2025
Couples
10 review
4.5/10
Posted on May 4, 2025
We stayed at this hotel for two nights.
We had a room that smelled strongly of cigarettes, so we had to change it. It's no surprise, since everyone in the hotel smokes...
There's no laundry in the hotel.
The common areas are dirty, and there are stains all over the carpet.
The staff doesn't speak a word of a foreign language.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間分享此次入住體驗反饋。對於您在入住期間遇到的種種不愉快,我們深表歉意,未能給您帶來舒適的住宿體驗,我們深感愧疚。關於房間存在香煙味以及需要換房的情況,我們已加強客房清潔與檢查流程,確保每間客房通風良好且無異味殘留;同時,也會加強對吸煙行為的管理,為非吸煙客人提供更清新的入住環境。洗衣服務的缺失確實給您帶來不便,我們正在評估增設相關服務的可行性,力求滿足客人多樣化需求。公共區域衞生問題我們已高度重視,將立即安排深度清潔,並優化日常保潔頻次,保證地毯及公共區域整潔如新。針對工作人員外語溝通能力不足的情況,我們會盡快開展語言培訓課程,提升服務團隊的綜合素養。您的反饋是我們改進的重要方向,真誠希望未來能有機會彌補此次遺憾,為您提供更優質的服務,期待您再次選擇我們!如有任何需求,可隨時聯繫我們。再次向您致以誠摯的歉意!
Zuijingdexiaopengyouzi
Deluxe Stander Room
Stayed in Jan 2025
Family
24 review
10.0/10
Outstanding
Posted on Feb 5, 2025
Very good, clean and sanitary, close to attractions, easy access. Convenient transportation, large shopping malls nearby, breakfast, and wake-up service. Thoughtful service. Responsive, thank you 🙏
Original TextTranslated by Google
6/16
Response from Property: 尊敬的賓客:您好!看到您本次入住如此滿意我們也很開心呢!很高興能為您的出遊帶來美好的時光,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!
Anonymous User
Exceptional Street-View Twin Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 14, 2025
The hotel has a good environment, the lobby is spacious and bright, with floor-to-ceiling windows and good lighting. It is clean and hygienic, and there are aunties cleaning at any time. The location is also good, there is a subway station on Line 3 nearby, and it is very convenient to go to Chunxi Road in the city center. The hotel is very close to Fangcao Street and Yulin Road Snack Street, which can be reached in 10 minutes on foot. Xiaoyan at the front desk is very considerate and helpful, praise 👍
I often travel on business and need to stay in hotels. This hotel is very cost-effective, clean and has a good environment. The hotel facilities are complete, especially the service is very good. The service staff are very enthusiastic. The room Xiao Wang arranged for me is also very quiet. The auntie cleaned carefully and sent snacks. There are also robots delivering meals, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Chengdu Emeishan Hotel. I am so excited to see your simple yet profound praise, and you also recognize our service so much. We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Chengdu Emeishan Hotel is a comfortable and free hotel, showing the unique charm of the hotel to guests with warm and considerate service. Your encouragement is the greatest support for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Anonymous User
Exceptional Street-View Twin Room
Stayed in Feb 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 9, 2025
The room facilities are complete and perfect, and the hygiene is great. All areas are clean. The service at the front desk and the restaurant is also very considerate. I had a light meal in the restaurant at night. It tasted good, much better than I expected. There is also coffee for sale in the lobby. I wanted to buy a cup when I checked out, but time was too tight. I will stay in this hotel next time. Recommend it! !
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 謝謝閣下的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。成都峨眉山飯店·禪悦酒店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求。成都峨眉山飯店·禪悦期待您的再次光臨!
Shentansanguai
Guestroom (Double bed) (Special promotion)
Stayed in Jan 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on Feb 27, 2025
I had something to do nearby, and I was really satisfied with the hotel I stayed in! The basic facilities are well equipped. Let's talk about the parking lot first. It is located next to the hotel gate, which is very easy to find and has a large area. There were many cars when I arrived, but I still found a parking space easily. Walking into the room, the bed was moderately soft and hard, and the quilt was fluffy and soft, and I slept very well all night. The bathroom has towels, bath towels, and toiletries, all of which are of very good quality.
The hotel's restaurant is also worth mentioning. The breakfast is rich in variety, with Emei's special tofu brain, and other categories are also rich. The Emei specialty dishes for dinner are authentic, the portion is super large, and the price is also reasonable. Xiao Yang at the front desk has a good attitude, thumbs up
This stay experience is full, and I will choose this hotel next time I travel!
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 謝謝閣下的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。成都峨眉山飯店·禪悦酒店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求。成都峨眉山飯店·禪悦期待您的再次光臨!
Guest User
Standard Room (Special promotion)
Stayed in Dec 2024
Family
9 review
10.0/10
Outstanding
Posted on Jan 22, 2025
The hotel is in a prime location with convenient transportation. The overall environment is satisfactory. The front desk manager, Wang, is enthusiastic and efficient. The room facilities are complete and the hygiene is very clean. It is worth coming again. The food in the hotel is also delicious. I lost something and they called me to tell me.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Chengdu Emeishan Hotel·Chenyue will always stand in this city, waiting for your arrival! See you there!
Guest User
Exceptional Street-View Twin Room
Stayed in Dec 2024
Other
1 review
10.0/10
Outstanding
Posted on Jan 16, 2025
Environment: Beautiful environment, pleasant scenery, spacious lobby, coffee, tea, and tea
Hygiene: Clean and hygienic, the aunt cleans very carefully, the location is also good, very close to Metro Line 3, convenient to go anywhere
Facilities: Complete facilities and equipment, everything you need
Hygiene: The front desk service is good, Xiao Yang is very patient, I lost a room card, and the front desk waived the compensation fee. Thank you very much, very good hotel, humanized service👍👍👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thank you for your support and care for us!
Guest User
Standard Room (Special promotion)
Stayed in Dec 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Jan 7, 2025
The front desk staff is very friendly and helpful. 🏠Comfortable. The grilled fish is also very nice.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! It is our great honor to have you choose us every time. We are delighted by your consistent support. We look forward to meeting you again!
Guest User
Exceptional Street-View Twin Room
Stayed in Nov 2024
Other
2 review
10.0/10
Outstanding
Posted on Mar 8, 2025
The front desk staff is friendly and helpful. The hotel is well located and convenient to the surrounding attractions. It has complete facilities, free parking, clean corridors, halls and rooms, and a simple but not simple environment. I highly recommend it.
The hotel lobby is bright and spacious, the environment is good, the room is comfortable, the sanitation is clean, the sleep is good, and there are all the necessary facilities and equipment. The service is especially enthusiastic. I like Comrade Xiao Wang, who is very professional.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! The stream flows slowly, time is soft, thank you for your support, we will continue to provide the same good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you a happy day!
Menglixingbulaidemeng
Exceptional Street-View Twin Room
Stayed in Nov 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Dec 30, 2024
It was a wise choice to stay at Mount Emei Hotel on this trip!
The hotel lobby is spacious and bright, with a simple yet stylish decoration style, and the warm yellow lighting is very warm. There is a rest area in the lobby, and it is also equipped with free health tea.
The guest rooms are simple and comfortable, with good lighting. The bedding is clean and tidy, soft and comfortable to lie on. The facilities in the room are even more complete; the bathroom is separated into dry and wet areas, the shower hot water supply is stable, and the toiletries are also of high quality. All toiletries cannot be opened, so you can use them with confidence.
The next day I went to the restaurant for lunch, and the several home-cooked dishes with Emei characteristics that I ordered tasted very good, and the price was not expensive, which was very cost-effective!
Finally, the parking lot environment is good. Although it is not very large, it is enough for the hotel, and parking is free!
In short, I am very satisfied with both the facilities and the environment. Ctrip booking is very cost-effective. I will choose here next time!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! We are very glad that you have chosen to stay at Chengdu Emeishan Hotel. No matter how much advertising is done, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Tianfu easy, pleasant and smooth. We look forward to your visit again to experience the different style of Chengdu.
Guest User
Exceptional Street-View Twin Room
Stayed in Nov 2024
Other
1 review
10.0/10
Outstanding
Posted on Feb 11, 2025
The hotel is very close to Metro Line 3, which is very convenient. The room is spacious and bright, and the clean room is arranged inside. The sleep is very comfortable at night. The front desk Xiao Yang has good service and a good attitude. He also gave small gifts and snacks. It is highly recommended.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好! 非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇, 為了您的信賴,我們將更加堅持不懈,成都峨眉山飯店·禪悦永遠屹立於這個城市,等候您的來臨!不見不散哦!
Guest User
Exceptional Street-View Twin Room
Stayed in Nov 2024
Other
1 review
10.0/10
Outstanding
Posted on Feb 11, 2025
The room is clean and tidy, the hygiene is very good, the stay is comfortable and safe, Xiao Yang's service is good, very careful, and gentle, the hotel decoration style is very beautiful, there is free parking, it is very convenient to drive here, the facilities and equipment are complete, and I am very satisfied with the stay experience