919 Phetchaburi Rd, Ratchathewi, Bangkok, 10400, ThailandSee Hotel Details
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1 night
Guest Reviews
8.9/10
Very Good
1337 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.6
Service9.0
Cleanliness9.0
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All reviews(1337)
Positive reviews(1312)
Reviews with photos/video(443)
Near shopping area(262)
Convenient for shopping(259)
Perfect for business trips(57)
Comfortable bed(45)
Loved the massages(35)
Tasty food(32)
Average towels(23)
Large bathroom(9)
Negative reviews(25)
Leah Lew
Superior Room No View
Stayed in Jun 2025
Couple
29 review
9.5/10
Amazing
Posted on Jul 19, 2025
The room was great, clean and comfortable. The reception is at 7th floor. Staffs were courteous. The location was great too. Just right opposite is December mall, which next to Platinum mall.
Currently, the road having construction works. Hence the environment and entrance looks messy. But overall its great stay for those who comes.to bangkok for shopping.
Response from Property: Dear Leah Lew,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found your room comfortable and our staff courteous. We appreciate your understanding regarding the ongoing construction in the area; it is indeed a temporary situation. We look forward to welcoming you back for another enjoyable visit in the future.GLOWing regards,Michael Zeller
Anonymous User
Superior Room No View
Stayed in Jun 2025
Traveling with friends
22 review
10/10
Outstanding
Posted on Jul 17, 2025
Great hotel to stay in, clean and staff provide good service. Only lacking a full length mirror to try our shopping loots! Otherwise it's perfect.
Response from Property: Dear Guest,Thank you for your kind words about our hotel and staff. We appreciate your feedback regarding the full-length mirror and will consider it for future improvements. We are delighted that you enjoyed your stay!GLOWing regards,Michael Zeller
Guest User
Deluxe king Room
Stayed in Jun 2025
Family
4 review
5.0/10
Posted on Jul 14, 2025
We had a terrible experience during our stay. The bed is sinks in and the towels smell bad. I complained about the bed and their solution is to put a board under the mattress. Unbelievable! I was only moved to another room after I firmly refused their solution.
Response from Property: Dear Guest,Thank you for your feedback regarding your recent stay. We sincerely apologize for the discomfort you experienced with the bed and towels. Your concerns have been noted, and we appreciate your patience as we strive to enhance our service quality.GLOWing regards,Michael Zeller
Jaclyn Pk Ang
Deluxe Twin Room
Stayed in Jun 2025
Solo traveler
7 review
9.5/10
Amazing
Posted on Jul 18, 2025
Price is abit high maybe because of last minute booking. Hopefully there is more promotion in future. Overall are acceptable.
Response from Property: Dear Jaclyn Pk Ang,Thank you for sharing your feedback. We appreciate your comments regarding our pricing and will certainly consider your suggestions for future promotions. We are delighted to hear that your overall experience was acceptable.GLOWing regards,Michael Zeller
LAW LEE SHIANG
Deluxe king Room
Stayed in May 2025
Couple
5 review
10/10
Outstanding
Posted on Jun 27, 2025
Very good location, is was opposite of Platinum Fashion Mall. Hotel staff is very friendly and the rooms also very clean. Starbucks & McDonald at downstairs.
Response from Property: Dear Law Lee Shiang,Thank you for your kind words regarding our location, cleanliness, and staff friendliness. We are delighted to hear that you enjoyed your stay with us and appreciate your support.GLOWing regards,Michael Zeller
Christeyen
Deluxe king Room
Stayed in Mar 2025
Couple
10 review
10/10
Outstanding
Posted on May 7, 2025
A really wonderful experience and awesome hotel.
Bar is the nightlife of the island and the food is high standard A La Carte, to be honest I prefer more local foods which are pretty close by too.
There is a local store on site and a place to rent bikes everything is really convenient.
We had a beach front room and the view was brilliant it really is a well located hotel.
Don’t expect everything to be super cheap but it barely breaks the bank.
Oh and don’t forget to check out the 9pm fire show.
6/15
Response from Property: Dear Christeyen,Thank you very much for your review, but it might be possible that your comments were meant for a different hotel as we are a city hotel in the center of Bangkok and not a beach hotel and are not on an island.Nevertheless we would love you to stay with us and enjoy all the excitment Bangkok has to offer.GLOWing regards,Michael Zeller
VK29VK
Deluxe Corner King Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 2, 2025
We had a wonderful stay at this hotel! The staff were extremely friendly, professional, and always ready to help. Check-in was smooth, and they even offered us welcome drinks. The room was clean, well-maintained, and had all the amenities we needed. Housekeeping was prompt and efficient. Breakfast had a wide variety and was delicious. Highly recommend for anyone looking for great service and a relaxing stay! And the location was superb. Definitely, we will come back again.
Response from Property: Dear VK29VK,Thank you for your kind words regarding your recent stay at VELA Dhi GLOW Pratunam. We are delighted to hear that you found our staff to be friendly and professional, and that you enjoyed our smooth check-in process along with the welcome drinks. It is also gratifying to know that you appreciated the cleanliness and amenities of your room, as well as the variety and quality of our breakfast offerings. We look forward to welcoming you back for another relaxing stay in the future!GLOWing regards,Michael Zeller
Anonymous User
Deluxe king Room
Stayed in Apr 2025
Couple
3 review
9.5/10
Amazing
Posted on May 20, 2025
Every staff including the chamber maids were very friendly and helpful, will definitely come back again. Room was clean but too few charging points. They fulfilled what I requested but would be better if early check in and late check out is given as well. But other than that, location is great.
Response from Property: Dear Guest,Thank you for your kind words regarding our friendly staff and the cleanliness of your room. We appreciate your feedback about the charging points and your request for early check-in and late check-out. While we strive to accommodate requests, these are subject to availability. We look forward to welcoming you back for another great stay.GLOWing regards,Michael Zeller
Anonymous User
Deluxe Corner King Room
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 19, 2025
Wouldn’t regret booking this hotel again. It is affordable and near shopping malls. Room is spacious and clean. Will come back again.
Response from Property: Dear Valued Guest,Thank you for your kind words and for choosing VELA Dhi GLOW Pratunam. We are delighted to hear that you enjoyed your stay and appreciated our convenient location and spacious accommodations. We look forward to welcoming you back soon.GLOWing regards,Michael Zeller
Tan00
Deluxe Corner King Room
Stayed in Apr 2025
Family
7 review
8.5/10
Very Good
Posted on May 21, 2025
The location is good and the service is not bad, very suitable for girls who want to shop at pratunam. The room is big and the bathroom is big also. Room is clean and don’t have any bad smell. The only problem I had was the water are only provide 4 bottles a day, if we need more need to charge 20baht per bottle, we think is was not enough for a room.
Response from Property: Dear Tan00,Thank you for your kind feedback regarding our location and room facilities. We are pleased to hear that you enjoyed your stay. We understand your concern about the bottled water provision. Our hotel policy allows for a maximum of four complimentary bottles per day, and any additional bottles are available for purchase, we would also like to mention that at our refill staion on the 7th floor water as well herbal drinks are available free of charge 24/7. We appreciate your understanding and value your suggestions as we continuously strive to enhance our guest experience.GLOWing regards,Michael Zeller
Yee11
Deluxe king Room
Stayed in Apr 2025
Couple
31 review
10/10
Outstanding
Posted on May 18, 2025
Revisiting VELA Dhi GLOW Pratunam was once again a fantastic experience. Although I couldn’t check in immediately upon arrival, the hotel promptly helped bring my luggage up to the room when is ready, allowing me to head out for lunch without worry — a small gesture that really enhanced the overall experience.
One of the conveniences I appreciate about this hotel is the ability to order food delivery and have it left securely at the lobby — hassle-free and efficient. This adds a lot of flexibility, especially after a long day out exploring.
Another highlight was the option for a late check-out in the evening, available for a very reasonable fee. It made the departure much more relaxed and convenient, especially for travelers with evening flights.
The only slight drawback this time around was the ongoing road construction on the main road leading to the hotel. While it didn’t significantly affect my stay, it was noticeably different from my previous visit and may cause minor inconvenience for guests arriving or departing.
Overall, VELA Dhi GLOW Pratunam continues to deliver a reliable and comfortable stay with thoughtful service and great flexibility.
Response from Property: Dear Yee11,Thank you for taking the time to share your experience at VELA Dhi GLOW Pratunam. We are delighted to hear that your return visit was another fantastic experience and that our team was able to assist you with your luggage, enhancing your stay.We appreciate your acknowledgment of our food delivery service and the option for late check-out, both of which aim to provide our guests with convenience and flexibility. Your feedback regarding the road construction is noted, and we understand that such factors can influence your overall experience. We are committed to maintaining a high standard of service and guest satisfaction, and it is rewarding to know that our efforts resonate with you. We look forward to welcoming you back for another memorable stay.GLOWing regards,Michael Zeller
Anonymous User
Deluxe king Room
Stayed in Apr 2025
Traveling with friends
32 review
10/10
Outstanding
Posted on May 25, 2025
Convenient location, but below was doing construction therefore usually cars stopped at main road for drop off.
Response from Property: Dear Guest,Thank you for your feedback regarding our location. We appreciate your understanding of the ongoing construction nearby, which can occasionally affect vehicle access. We hope to welcome you again soon.GLOWing regards,Michael Zeller
Dubudubu
Deluxe king Room
Stayed in Apr 2025
Couple
12 review
8.0/10
Very Good
Posted on May 18, 2025
Overall a good stay, good location accessible to all the mall, good services. With massage at the same level as well. Breakfast was good with different variety of foods.
Bed was big, but pillows are too soft (there is option to get other pillows if it doesn’t suit you)
1 thing is the hotel not near BTS station.
Response from Property: Dear Dubudubu,Thank you for your positive feedback! We are delighted to hear you enjoyed our location, services, and breakfast variety. We appreciate your note about the pillows; please remember that there is a Pillow Menu in every room for your comfort. As for the proximity to the BTS station, we understand this may be a consideration for some guests. We hope to welcome you back for another pleasant stay in the future.GLOWing regards,Michael Zeller
Anonymous User
Deluxe king Room
Stayed in Apr 2025
Couple
2 review
9.0/10
Great
Posted on May 12, 2025
Great service from them, hotel is clean too! Location wise is really great, but because it's located in central so it'll be always congestion there. Overall it's a great stay!
Response from Property: Dear Guest,Thank you for your kind words regarding our service and cleanliness. We appreciate your understanding of the central location's congestion and are delighted you enjoyed your stay with us.GLOWing regards,Michael Zeller
Adventure1980
Deluxe king Room
Stayed in Jun 2025
Couple
15 review
8.5/10
Very Good
Posted on Jul 26, 2025
Not bad for a Hotel that had been around for years…