Toigosyomachi 1221, Nagano City, Nagano Prefecture, 380-0834, JapanSee Hotel Details
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1 night
Guest Reviews
9.1/10
Great
182 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(182)
Positive reviews(178)
Reviews with photos/video(46)
Delicious breakfast(40)
Great location(34)
Loved the view(11)
Large rooms(11)
Easy to get around(9)
Tasty restaurant(7)
Perfect for business trips(5)
Convenient for shopping(5)
Negative reviews(4)
Sivanutt
Economy Double Room Smoking
Stayed in Nov 2024
Couple
34 review
10/10
Outstanding
Posted on Dec 30, 2024
Hotel is not so bad.
But the breakfast view is amazing with variety of food.
You can see Hakuba mountain view during you take breakfast in the morning.
Art of Moments
Economy Double Room Non-Smoking
Stayed in Nov 2024
Couple
8 review
9.5/10
Amazing
Posted on Feb 19, 2025
My recent stay at Hotel JAL City Nagano was a pleasant experience. The hotel is remarkably clean, which was a top priority for me. The rooms were spacious and well-appointed, ensuring a comfortable stay.
The hotel's location is another major highlight. It's just a short walk from Nagano Station, making it easily accessible for travelers arriving by train. The surrounding area is also bustling with shops, restaurants, and cafes, providing plenty of options for dining and entertainment. Several popular attractions, such as Zenkoji Temple and the Tokugawa Garden, are also within walking distance, making it easy to explore the city's cultural and historical sites.
While the hotel offers basic amenities, it's the cleanliness and convenient location that truly make it stand out. If you're looking for a clean and comfortable hotel in Nagano with easy access to major attractions, Hotel JAL City Nagano is a great choice.
CHJAU
Double Room Non Smoking
Stayed in Nov 2024
Family
12 review
8.0/10
Very Good
Posted on Dec 18, 2024
Hotel is clean and the location is very convenient. Staff are friendly and helpful. Good for family travel.
Anonymous User
High Floor Twin Room Non Smoking
Stayed in Mar 2025
Solo traveler
9 review
8.0/10
Very Good
Posted on Apr 24, 2025
The location is not so near to Nagano station, but still workable if not carrying heavy luggage. The breakfast is held at the top floor with mountain view.
Miroslaw
Single Room Non-Smoking
Stayed in Mar 2025
Solo traveler
8 review
9.5/10
Amazing
Posted on Jun 22, 2025
Nice hotel.Very good location.Amazing view.Perfect Asian and west style breakfast
Rex1944
Economy Double Room Non-Smoking
Stayed in Dec 2024
Couple
50 review
7.5/10
Posted on Jan 17, 2025
A fair hotel located at the heart of Nagano. Though the hotel has a little bit of history and the service attitude is slightly behind average Japanese standard.
Jun Jie
Single Room Non-Smoking
Stayed in Feb 2025
Family
19 review
10/10
Outstanding
Posted on Mar 26, 2025
Good hotel at an excellent location. Wonderful rooms. Highly recommended.
bb travels
Economy Double Room Non-Smoking
Stayed in Nov 2024
Traveling with friends
6 review
9.0/10
Great
Posted on Dec 26, 2024
The hotel feels new, and clean. We enjoyed the amenities of the place, and the convenience — all that one expects from a brand-name hotel. The only downside is that the room we were allocated faces the temple cemetery, which should’ve been told to us earlier upon check in. Other than that, it’s a pretty decent hotel for a quick short stay in Nagano.
Guest User
Twin Room Smoking
Stayed in Dec 2024
Family
9 review
10/10
Outstanding
Posted on Jan 5, 2025
Location near to train station and food establishment, food 10/10, room super clean.
Noel
Corner Twin Room Non smoking
Stayed in Mar 2024
Couple
3 review
9.0/10
Great
Posted on Apr 29, 2024
Is a bit far from JR station around 12 mins walk. And hotel exterior is a bit old fashion.
And room layout is a bit strange( hexagonal shape) . Other than that overall is satisfactory, bed very comfortable and big size, staffs are very polite and efficient check in.
Amenities is very sufficient and you don’t need to bring any of your own.
Angela
Corner Twin Room Non smoking
Stayed in Mar 2024
Couple
4 review
8.0/10
Very Good
Posted on May 6, 2024
Hotel is quite a walk from train station, but there’s many nice cafes and restaurants nearby. The room is spacious and decent. Hotel staff is very helpful, we transferred our luggages over to Osaka as we are heading for Tateyama nice walls. Received them with ease, and hotel staff is very kind to help us complete the form in Japanese language.
Cai17
Economy Double Room Non-Smoking
Stayed in Mar 2025
Couple
24 review
8.0/10
Very Good
Posted on Jul 8, 2025
Business hotel, no frills, just abit dated.
Pansakon
Double Room Non Smoking
Stayed in Oct 2024
Family
27 review
10/10
Outstanding
Posted on Jan 8, 2025
Love the atmosphere, the scent of the hotel is good. The room is spacious
SinghPrashant
Economy Double Room Smoking
Stayed in Dec 2024
Couple
6 review
6.0/10
Posted on Jan 5, 2025
Room was too small but overall it was good experience
Guest User
Economy Double Room Non-Smoking
Stayed in Nov 2024
Family
3 review
7.0/10
Posted on Dec 31, 2024
Can’t adjust the room temperature.
Great breakfast!