Mercure Chengdu Jinglan

Mercure Chengdu Jinglan Reviews

Mercure Chengdu Jinglan

No.168 Huapaifang Street, Jinniu District, Chengdu, Sichuan, ChinaSee Hotel Details
Mercure Chengdu Jinglan
Mercure Chengdu JinglanMercure Chengdu JinglanMercure Chengdu Jinglan
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1 night

Guest Reviews

9.6/10
Excellent
1564 review
Verified reviews
Location9.5
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1564)
Positive reviews(1541)
Reviews with photos/video(659)
Friendly front desk staff(235)
Easy to get around(185)
Delicious breakfast(173)
Close to metro(75)
Garden view(71)
Excellent afternoon tea(33)
Has rooms for families(22)
Awesome gym(17)
Negative reviews(23)
Guest User
Superior Queen Room
Stayed in Feb 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 3, 2025
10/10 would stay again. Great value for money! Western-style amenities, reliable and fast wifi, spacious rooms. Also FREE LAUNDRY (!!) which I’ve never experienced before. Convenient access to 5 subway line
Response from Property: Seeing your praise, my friends and I are so excited. It is our great honor to meet you in such a beautiful city. We will keep working hard and are grateful for your support and love along the way. We will do better and better. Xiaomei’s friends are looking forward to seeing you again.
SWYM on the go
Deluxe Double Bed Room (Tub + Mini Fridge)
Stayed in Jan 2025
Couple
4 review
10/10
Outstanding
Posted on Feb 28, 2025
Location: Not centralised, but near Metro Station. There are great eateries nearby. Cleanliness: Very Clean Amenities: Well Equipped. There are Free Laundromat available in the hotel. Detergent and softeners are available for free. There is a gym as well and it's quite quiet at night. Room: Deluxe Room (Double Bed) with Bathtub. Spacious and clean. Soap and scrub for soaking is available in room. Only down side is that the air-conditioner is centralised and you can't change to cold air during winter. Other than that everything is good. Staff: Very friendly and helpful.
6/7
Response from Property: "Robot Service" "Travel Convenience" Thank you for giving us such a detailed review. I am honored that you can feel every little detail of ours. It is because of your support and trust that we will not let you down. We look forward to our next meeting.
zhenhai
Loft Family Suite (Washer + Mini Fridge)
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 14, 2025
This loft is so large,it is suitable for a small family or a small group of friends, clean and comfortable, you could enjoy a cup of tea and city views by sitting on the window bench.
Response from Property: 想要曇花永不凋謝，開在温暖的春天；想要冬天陽光燦爛，融化寒冷冰雪；小美更想要看到這條回覆的您，一切順心，永遠開心。
David BuffyMeaty
Loft Family Suite (Washer + Mini Fridge)
Stayed in Nov 2024
Couple
10 review
10/10
Outstanding
Posted on Dec 2, 2024
Check In earlier, front desk staffs very helpful to let us leave our luggage with the storage which made our travelling so much easier! One of the front desk staffs by the name 小杰 if not wrong, was very helpful in giving transportation guidance, travelling advices and places of interests with tips. And we requested him for “Morning Call” and he promptly called us at 6AM sharp as promised! We had very wonderful experience staying in the hotel as the staffs are well trained and professional in their disposition. Thanks again XiaoJie 小杰你很溫馨和樂意協助 The night scenery of the city from our view is nice too!
Response from Property: Upon seeing your praise, my friends and I are so excited that we can't contain our joy. It was a great honor to meet you in such a beautiful city. We will continue to work hard with gratitude for your support and affection along the way. We will strive to do better, and we look forward to meeting you again soon.
Colin Kynoch
Deluxe Double Bed Room (Tub + Mini Fridge)
Stayed in Oct 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Dec 12, 2024
I am currently teaching in Zhengzhou and decided to visit Chengdu. I have loved Sichuan food for years and wanted to try it in its home. The Mercure Chengdu Jinglan was a great place to stay in Chengdu. The room was spotless and spacious—a very comfortable bed and pillows. The bath, though, was divine. I love having a good soak, and as a tall, big guy, it is lovely to soak in a long and wide bath. The staff at the hotel were cheerful and very helpful. The hotel is a good spot for someone wanting to spend a few days in Chengdu and see various parts of the city. Thank you for a wonderful stay.
Response from Property: Meeting you, a wonderful encounter! Thank you for sharing your positive feedback! This means so much to our team at Xiao Mei's! It proves that our efforts are recognized. We are very happy, extremely happy, and looking forward to our next meeting with you. Wishing you a joyful day every day!
Jackson Yeo
Deluxe Double Bed Room (Tub + Mini Fridge)
Stayed in Oct 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Nov 30, 2024
The location was the only thing that wasn’t perfect. Service, laundry room and gym were good. Room was massive and had great views.
Response from Property: Moved by your equally warm and sincere comments, your appreciation and recommendation are the best encouragement for our partners at Xiao Mei's Home, and your satisfaction is our greatest pursuit. We will continue to strive to create a more comfortable living space, looking forward to your next visit!
JackMak
Loft Family Suite (Washer + Mini Fridge)
Stayed in May 2025
Family
8 review
10/10
Outstanding
Posted on Jun 6, 2025
A nice loft room with nice chengdu view. Hotel serve good breakfast too.
Response from Property: 感動與您同樣親切的真愛點評，您的讚賞和推薦是對小美傢伙伴最好的鼓勵，您的滿意是我們最大的追求，我們會不斷努力，營造出更加舒適的入住空間，期待您的下次光臨！
Khaw
Superior Queen Room
Stayed in Nov 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Dec 21, 2024
Very nice hotel and friendly staffs
Response from Property: Thank you for your kind review. Giving is its own reward, and your positive feedback is our greatest support and encouragement. It will also be the driving force that propels us forward!
CicherRu
Loft Family Suite (Washer + Mini Fridge)
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 11, 2024
Absolutely loved our stay at this hotel, just a quick 15-minute cab ride from the city centre. Our loft room was perfect for my family - spacious and comfortable - and I was particularly impressed by the spotlessly clean and well-equipped laundry room, which was a real lifesaver during our trip. The staff made our experience truly memorable. Rowena at the front desk was incredibly kind and went out of her way to help us, and the cleaning staff were consistently polite and thorough. If you're looking for a reliable hotel with great service and a convenient location, I'd definitely recommend this place!
Response from Property: Upon seeing your praise, my friends and I are so excited that we can't contain ourselves. It was our great honor to meet you in such a beautiful city. We will continue to work hard with gratitude for your support and affection along the way. We will strive to do better, and we look forward to meeting you again soon.
Joelle Yap
Deluxe Family Room
Stayed in Oct 2024
Family
8 review
9.5/10
Amazing
Posted on Dec 3, 2024
The room is clean and nice, the ventilation in the toilet is not that good, cigarette smoke from outside can be smell.
Response from Property: Thank you for your careful review! You must be a person who wants to be a tasteful person. Good service is because guests like you pay attention to us at any time. We are committed to providing you with a cordial and thoughtful stay experience. Wish you a happy life!
Guest User
Deluxe Double Bed Room (Tub + Mini Fridge)
Stayed in Oct 2024
Couple
2 review
9.5/10
Amazing
Posted on Jan 16, 2025
Our stay at Mercure was a very pleasant one! Rooms were modern, spacious and clean, bed was huge, and front desk went above and beyond to cater to our needs. Only feedback was that breakfast options are limiting and repetitive, and there was no aircon during the transition of spring - winter (no ventilation).
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！
Guest User
Deluxe Family Room
Stayed in Sep 2024
Family
5 review
10/10
Outstanding
Posted on Oct 31, 2024
Nice services and location. Receptionists have a warm welcome and smiles. They prepared tea for us during check-in.
Response from Property: Thank you for your meticulous review! You must be a very discerning person, and our good service is because we have guests like you who are always paying attention to us. We strive to provide you with a warm and thoughtful stay experience. Wishing you a happy life!
Guest User
Superior Queen Room
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 4, 2024
Good facilities and being well assisted by desk front and assistance. English command not any issue. Free souvenir upon checking out
Response from Property: Seeing your praise, my friends and l are very excited. lt is a greathonor for us to meet you in such a beautiful city. We will always workhard.Thank you for your support and love along the way. We will domore and more.
Shuzhen Candice
Family-friendly Family Room
Stayed in Oct 2024
Family
1 review
10/10
Outstanding
Posted on Nov 22, 2024
Pleasant stay, good location. Enjoyed the free laundry service available.
Response from Property: 看到您的表揚，我和我的小夥伴們都興奮得不要不要的，在如此美麗的城市與您相見時我們莫大的榮幸，我們也會一直努力不懈，感恩一路上有您的支持和厚愛，我們會做得越來越好，小美家的小夥伴們敬等與您的再次相逢。
SEOK MUN
Loft Family Suite (Washer + Mini Fridge)
Stayed in Nov 2023
Couple
2 review
9.5/10
Amazing
Posted on Dec 22, 2023
Clean hotel located about 400 to 500m to metro line 5 @ Huapaifang. Has a restaurant at Ground floor, reasonably priced. The tomato fried egg is a must, tasted so good. Also has a mini market. There are also some restaurants within walking distance. I have to complement the customer service rendered by front office staff, very helpful and listened attentively. Bought 2 super cute panda dolls from the hotel. The only setback was the lift was foŕ public use as the hotel rooms are located on higher floors but need the hotel card to access to hotel floors for security reasons. Overall, am happy with the hotel and will come back for my next trip.
Response from Property: Thank you for the recognition of the hotel, to serve every customer is our greatest wish, and look forward to your visit again. Hope to get your full score recommendation next time