"I was looking for a place to stay that was close to the Austin airport. Because of how clean and nice this hotel is, I decided to stay at their sister hotel in Georgetown! With the amenities and the cleanliness of this hotel, it most certainly deserves a higher rating! "
"It's relatively clean for this price. The pillowcases are a bit damp, but the sheets are OK. The bathroom is clean. After the plane arrived at night, I waited for 30 minutes and made two or three phone calls before the hotel came to pick me up, but the drivers I met were very enthusiastic. Breakfast included waffles, scrambled eggs, bacon, oats, potatoes, etc., and the taste was good. Overall it was OK."
Located in Albuquerque (Huning Highland Historic District), The Imperial is within a 15-minute walk of University of New Mexico and Albuquerque Convention Center. This motel is 9.2 mi (14.8 km) from Balloon Fiesta Park and 5.9 mi (9.4 km) from ABQ Uptown.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite to eat at one of the motel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 56 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers, and housekeeping is provided on request.
"When we got to the hotel for check-in they had freshly baked cookies which were absolutely delicious! That's something we haven't had at any of the other hotels the past 3 weeks so it added a bit of a personal touch. I'm not a coffee or tea drinker so I was glad to see hot chocolate was available at all times. Staff were excellent and the room was good and updated too. The breakfast was good too."
"The hotel was very clean,the breakfast is very good and the personal to the front desk are very nice and professionals especially the guy his name is Robert and the girl she works at night,she is very nice!! Thank you very much!!!👍🏼"
"The room has no mineral water, no sanitation, the front desk service is warm and efficient, and the check-in is fast. The room was clean and tidy, the bedding was comfortable and the facilities were complete. The breakfast is rich and delicious, and the dining environment is pleasant. The location is excellent, the transportation is convenient, and the surrounding dining and shopping options are varied. The hotel also has a swimming pool and gym, perfect for leisure exercise. The overall cost-effectiveness is ideal for business and travel."
With a stay at The Monterey Motel in Albuquerque (West Old Town), you'll be a 4-minute drive from Albuquerque Convention Center and 6 minutes from University of New Mexico. This motel is 10.7 mi (17.2 km) from Balloon Fiesta Park and 7.3 mi (11.7 km) from ABQ Uptown.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional amenities at this motel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 15 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
"Room was clean, but bathroom caulking could be improved. Location is great, in South Central Albuquerque near the airport. One front desk worker was very nice, while another was not that polite. Breakfast was very good, but dairy fridge should be on colder setting."
Browse these genuine traveler ratings and real guest reviews to find the best Albuquerque hotels.
9.3/10
Great
GGuest UserSandia is a beautiful hotel, and the staff was very friendly and helpful. Thanks to Trip.com for providing such a great rate for my husband and I to be able to stay at this hotel for the first time. The whole experience there was wonderful!
GGuest UserThe staff were professional and friendly here.
We booked a standard with a king-sized bed.The room at this branch - Albuquerque East did not a funky smell and was clean & had international plugs which was nice. The front desk and everyone was helpful. The breakfast food and staff were all helpful and friendly. Bonus: Our room had a really nice view of the moutains as well.
Had a totally different experience at Holiday Inn Houston East-Channelview. The staff were not friendly and were not helpful either (save for the Bengali lady who was probably the front desk manager). The room had a weird smell. The hotel food at the restaurant was so salty. The breakfast was ok and location was ok. That was only the plus for Houston East Channelview branch.
GGuest UserI really appreciated the staff , real problem solvers and genuinely nice people. One even helped me find a less expensive place to stay to fit my budget. Complimentary coffee ( varied options) , water dispenser in lobby, and a fantastic very large tv in the bedroom were some draw cards. I could use my Netflix membership easily . I didn’t get the included breakfast as I booked through a third party so explore booking direct . The breakfast sounded good:) . It certainly offers a far nicer ambience than the less expensive place I relocated to . Their Nice carefully picked staff make a big difference. They should all be complimented ! :)
JJavier A. RoqueThe customer service was initially great upon check in. Since I have been driving cross country I didn’t really have time to check the details about the parking. When arrived I was told parking was booked and I told I could Park in the side street between the convenient store and the hotel. My car got broken into that night or early morning. Now the staff was good at that moment letting me use the room a little longer to figure out what to do and make sure the police report was good a ect. They had a camera on that street facing my car. This is were the customer service falls. Its been over a week of me ask and calling to request the video footage of the incident and I keep getting pushed to the side. Apparently no one know the situation with me getting the footage but the manager and the so called security team thats in charge with the videos footage. I have sent an email requesting it and have not received nothing. No call back in regards to the video footage. This is highly unprofessional when a customer had their vehicle broken into when staying on their property. I should have gotten the footage at least a day or two after the incident but a full week is crazy and i have to wait for a manager to be on site on Tuesday to get my situation resolved! Unprofessional and unacceptable.
GGuest UserWe booked a KING room, paid for it and received confirmation. Only after checking in and going to our room did we find out it was 2 double beds. When my husband went to switch rooms, one person at the desk said the kings were all booked and the other person at the desk said there was a remodel and there were not any King beds. I don't know which is true. Clearly they were not interested in helping us at all and since we had already unloaded all of our luggage we stayed there anyway. BEWARE that what you book may not be what you get and at the facility and that was not explained anywhere.
GGuest UserThe room that I stade the air conditioner made aloud noise when running. The hotel was out darted it is in need of a face lift. The hotel staff will not change your linen or do anything in your room if you are booked in for a week. They if you want clean sheets or tiles you have to bring them to the office and exchange them. If you have a stain of on them they are going to change you$25.00 per item even a face or hand towel. I thought that was crazy. I left a day earlier than when I was supposed to. I did take a video of the room. I just have figure how to up load it
AAecoThe staff at the counter had a good attitude. There was no shower curtain in the bathroom when I checked in. The equipment was replaced after notification. The equipment was a bit old. There were vagrant activities near the hotel. I was worried about the house, but it was still safe.
SStephen CornwellHotel is okay,it's an older unit in a rough part of town.Trash outside and inside my room,hallway and rear entrance was not emptied daily.Car in rear parking lot was vandalized while I was there, not my car, there were many warning signs not to leave valuables in cars.I was there 2 1/2 days never received new towels for the ones I used,although bathroom and room was clean when I arrived. Had a bad problem with the room door opening from the outside, I am fairly strong ,but I had to hip-check the door every time to get into my ,it's so obvious that cleaning staff must have reported It was that hard to open,I am easy-going but it needs reported and repaired.
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