The overall experience is good, hygienic, plenty of hot water, suitable indoor temperature, but the bathroom has a bit of an unpleasant smell, and the price/performance ratio is very high
Hotel near Roma,Mexico City42.9% of visitors choose this area
With a stay at Capital St. in Mexico City (Roma Norte), you'll be within a 5-minute drive of Angel of Independence Monument and Paseo de la Reforma. This hotel is 2 mi (3.3 km) from World Trade Center Mexico City and 2.9 mi (4.7 km) from Palacio de Bellas Artes.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Hotel near Santa Fe,Mexico City4.1% of visitors choose this area
Bbeverly vega2024.12.03
I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.
The neighborhood where the hotel is located isn't particularly good. However, it's close to the airport, and the breakfast was satisfactory. Check-in and check-out were easy, and all the staff were friendly. I highly recommend it.
Hotel near Roma,Mexico City42.9% of visitors choose this area
RRawikarn Mujjalinkool2024.07.30
The hotel looks exactly the same as in the pictures. Also, front desk can speak English. The facilities are provided just like what the ad said; laundry, working area, gym. I like how the hotel always looks so clean. However, one thing that I don’t like but don’t really mind is the elevator that is slow. I asked for upper level room and I got what I asked for! Uliv Cibeles located near many places, let’s say it’s just 10-15 mins by car to some travel attractions. Overall, this meets my expectations <3
Hotel near Centro Historico,Mexico City7.7% of visitors choose this area
GGuest User2024.02.13
The location is perfect but everything else needs to be reviewed! The rooms are aging and need a real refresh...Moreover, when we arrived at the hotel at 8:00 a.m. after almost 20 hours of traveling with a baby, our room was available but we were asked to pay an additional €45 to be able to access it. ..(otherwise we had to wait until 3 p.m.!) On the other hand, no compensation for leaving the room early in the morning on the last day of our stay 😉)
2 towels for 3 people, 2 power outlets only available in the room, incessant noise due to single-glazed bedroom window, located on the 1st floor on a busy street...
And finally, impossible to access the roof terrace, all the time taken for ”private events” in short, we were particularly disappointed with our stay in view of the comments we had read before our reservation!
Hotel near Centro Historico,Mexico City7.7% of visitors choose this area
RRICARDO_MX2025.10.30
Nice location.. but Donceles street was closed three days straight without cars being able to reach address. The building is old, though renovated. The smell of thinner and other solvents and pesticides was present in corridors and staircase throughout our stay.
Inside the Unit everything ok.
Hotel near Roma,Mexico City42.9% of visitors choose this area
GGuest User2024.12.05
Exceptional Stay at ULIV Mexico City
My stay at ULIV Mexico City was nothing short of outstanding! From the moment I arrived, the staff went above and beyond to make me feel welcome. They were incredibly friendly, approachable, and always eager to help with any request or question.
The accommodations were modern, spotless, and thoughtfully designed, offering everything I needed for a comfortable and enjoyable stay. The location was also ideal, with easy access to some of Mexico City's best attractions, dining spots, and cultural landmarks.
What truly stood out, though, was the level of personalized care provided by the team. Whether it was assisting with recommendations, ensuring everything in the room was perfect, or just greeting me with a warm smile, their hospitality made all the difference.
I can't recommend ULIV Mexico City enough. It's clear they prioritize their guests' experiences, and I’ll definitely be returning on my next visit!
Very Good
111 reviews
8.6/10
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AAnonymous UserOne problem with all holidayinn brands is that the management of the hotel has a lot of room for improvement. When the room is cleaned every day, someone will come and knock on the door many times and ask if there is a room cleaning, which is very poor management.
The location of this hotel is in a more prosperous place in the city center, the transportation is very convenient, and it is convenient to take a taxi for daily travel. It is convenient to eat around and walk safer.
GGuest UserI really enjoyed my stay at the hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the amenities like the pool and fitness center were excellent. Great location too, close to all the main attractions. Overall, a wonderful hotel experience that I would absolutely recommend to others.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
MM F GomezThe hotel has a fabulous location right in the middle of everything, cafes, bars and restaurants nearby. The hotel is a bit simpler than it appears in the photos, it is quite an old hotel, the staff is extremely friendly and that makes the stay better, the restaurant downstairs is delicious. It does not have air conditioning and the facilities are old. If you are going to do a visa application for the USA it is convenient for you but not for a comfortable stay.
AAnonymous UserI finished paying in advance with the app, but I said I couldn't confirm it, so I asked him to pay again, so he even confirmed the reservation number stored on his mobile phone and the contents of the payment, but he said he didn't know. After a long time, I didn't apologize for confirming that it was a trip.com app, but the room was also broken. It was replaced again soon.
The room was clean and the facilities were good, but the condition was not good, so I put the temperature of the air conditioner up and fell asleep, but someone forced into the room in the middle of the night. The intruders were staff and they said they came to check because the room temperature was strange.
But I know that the customer is in the room, but I was very embarrassed and scared because I broke in without any call or knock. The staff were friendly but there was no consideration for the guests at all. Hotel that I don't want to go again twice.
It was less service than a 30,000 won room in Southeast Asia.
GGuest UserNice hotel in a great location in Mexico City. I appreciated the complementary breakfast. Clean towels every day. Only downside is that the walls are a bit thin, it may be advisable to bring earplugs as you can hear your neighbours
Bbeverly vegaI checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.
GGuest UserExceptional Stay at ULIV Mexico City
My stay at ULIV Mexico City was nothing short of outstanding! From the moment I arrived, the staff went above and beyond to make me feel welcome. They were incredibly friendly, approachable, and always eager to help with any request or question.
The accommodations were modern, spotless, and thoughtfully designed, offering everything I needed for a comfortable and enjoyable stay. The location was also ideal, with easy access to some of Mexico City's best attractions, dining spots, and cultural landmarks.
What truly stood out, though, was the level of personalized care provided by the team. Whether it was assisting with recommendations, ensuring everything in the room was perfect, or just greeting me with a warm smile, their hospitality made all the difference.
I can't recommend ULIV Mexico City enough. It's clear they prioritize their guests' experiences, and I’ll definitely be returning on my next visit!
PPabloski 保罗Fantastic Location in Mexico City – Heart of San Ángel & Insurgentes
One of the best locations to stay in Mexico City—especially if you’re visiting the vibrant areas of San Ángel and Insurgentes. You’re surrounded by tons of great restaurants and bars, and right next door is the Metropolitan Theater, which hosts events almost daily.
Transportation is super convenient, with the Metrobus station just outside, connecting you to both the north and south of the city. The UNAM (Mexican National University), the stadium, and even the Chinese Embassy are all nearby—there’s just so much around.
The hotel itself offers great service, cozy rooms, and an amazing staff. They even provide free shuttles, and the driver, Alberto, is fantastic—friendly and super helpful.
Bonus tip: there’s an Italian restaurant downstairs with a buy-one-get-one pizza deal on Tuesdays. Don’t miss it!
Highly recommended for comfort, convenience, and an unbeatable location.
GGuest UserEverything was fine though the shower was from iceberg cold to barely warm, no where near hot. A hot shower is one of the more important details for a hotel room, especutan executive hotel. I took a shower around 10 pm, and another at 4:45 am and both showers were at the same cool temperature despite the water temperature being at the hottest faucet setting.
The bed was comfortable, the air temperature was exactly what we wanted, the little coffee packet was fine, the mini fridge was cold, the water pressure was good, the Internet was fast enough, and the TV screen was large(60”?). There were plenty of things that were good, but we really wanted and expected a hot shower, especially given the price of the room. (Room 105)
We didn't have time to mention the water temperature as we were on a tight travel schedule. Nonetheless, a hot shower is an obvious expectation for an executive hotel or even lower end hotels and motels.
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