BBo123456I don't understand why there are so many bad reviews online, it made me a bit nervous before I even arrived. But I found it to be really good!
Unlimited access to Phoenix Hot Springs & Water World: Even during the October holiday, I managed to get a hot spring pool all to myself one evening. Applying a face mask, watching TV, and soaking in the hot spring – it was incredibly relaxing!
The hot spring area is huge, and there are indeed shelters for rainy days, allowing you to enjoy the rain while soaking. However, if it's raining too heavily, I wouldn't recommend it, as the cold and hot contrast could easily lead to a cold.
There are also dry towels and hot tea next to each pool, which is very convenient.
The pools are clean, and open from 9:00 to 22:00.
The Water World is great for kids, with lots of waterslides and such. The water depth is about mid-thigh for an adult, which is fine.
Adults can head to the hotel's swimming pool on the basement floor. It's not crowded, and it's a proper pool. It wasn't murky and bottomless as some online reviews claimed; it was quite clean. There were always lifeguards present too.
I also didn't encounter any issues with tiles coming up from the bottom of the pool, as some online reviews mentioned.
In short, both adults and children had a great time.
Planet Non-Motorized Park: Coming around 5 PM in the evening is perfect. You can play until you're tired and then go for dinner. Going at 10 AM in the morning is too hot; I still recommend going in the evening for about an hour, which is plenty. There are many things to play with, great for kids to burn off energy. It's very large, allowing for free running.
The breakfast was also very rich, not just cheap food as some online reviews stated. It was a very normal hotel breakfast, with Cantonese dim sum like shrimp dumplings, chicken feet, and spare ribs, as well as congee, noodles, rice, various beverages, and both Chinese and Western breakfast options. The only minor point is that it ends at 10 AM, which is a bit early, but I did see people entering right at 10 AM.
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