Unfortunately I was not made aware of the rewards scheme the hotel has until the cleaners told me I'd already booked 8 nights by then...
The 1st room offered, well the tv didn't work so we had to move, no help with bags unfortunately....next room was fine no hairdryer so 1 was sent up from reception
The beds & pillows are so comfortable and the breakfast is fantastic the staff were lovely from front of house to the cleaners.
Thankyou for a lovely welcoming stay.
Room was full of dust, bathroom had mold on the grouting, air contioning/ heating was broke, shower gel and shampoo watered down to almost just water, had a function on but sounded like the party was In our room even though it was 2 floors down, neighbouring room could hear them talking and getting intimate.
Room was tin pot small and freezing cold...was so disappointed as stayed there previously for a lot less than i paid this time and the room was spacious and clean, so feeling extremely let down this time and hubby has refused to ever come back to this hotel.
Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
SSarahAM2024.07.21
This is a beautiful hotel in a great location. We were very impressed with the service provided by the friendly & professional staff.
The hotel building is beautiful, stylish and well maintained.
Breakfast was lovely but be warned the breakfast room is quite snug when there is a busy period.
We would definitely recommend a stay here.
Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
XXiaolinjiadeJerry2025.10.08
The stay was okay, but the internet was a bit slow, and the room's heating was broken. They brought up a space heater, so the service was decent enough. My room wasn't cleaned during my three-night stay, they only emptied the trash. I guess labor in Europe is 'eco-friendly' like that.
WE HAD A FRIDGE
The toilet sit had some soap smudge on it and initially thought is something else but if foamed when tried to clean it (I always have sanitizer with me as is only human to miss a spot and do a mistake. Didn't kill me cleaning that myself. Housekeeping job ain't easy. Bless you all. Just keep a better eye to avoid Karen type❤️) The receptionists were all friendly and happy to assist me with both check in and check out. We absolutely loved our room and the view was magnificent. The dawn was heavenly seen from our window❤️ What I loved the most was the fact that in the room we had a FRIDGE. Many hotels don't have that anymore and imagine having a room without a fridge with this heatwave going on 🥵 I will attach a photo with our beautiful view🤩 This hotel will be my top choice whenever I'll need a room around the area. Clean room, clean hallway, clean reception area. Please keep an eye for the accessible rooms. Read all description and detail before booking as they have special rooms for people with a health condition and the room will have some things at a low level to the ground. Will be your fault for not choosing the right room not the hotel's as you need to read description always. Don't take it out to the staff for your own mistake😊 Seen a lot complaining about that, as I've seen also about the rooms accessible and didn't understand the term initially, until I went through the details. After reading the details I knew exactly what room I need to book and what would not be convenient for me🙌 Bless you all and hope this review will be of help to some of you at least 😊
Very cost-effective, very traditional British hotel, breakfast is also good, recommended to stay. The location is a little off, but overall it is really good.
Hotel was busy with a very loud wedding. My room was starting to look and feel dated. Was outstanding 8 years ago. now less than average. I feel a modernisation plan would help. biggest gripe was breakfast stopped at 10am on a Sunday. we went down at 09.30 and they where starting to clear away. I personally think 10.30 or 11am would be more customer focused on a weekend. However check out time is 11am. again too early. Just my thoughts.
Very Good
103 reviews
8.9/10
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7,6/10
Good
Lovely clean and welcoming hotel with great facilities. There is a spa and pool at the hotel and a restaurant. We ate in the bar area and the food and service was excellent. The receptionist was very welcoming and made sure we had everything we needed.
DoubleTree by Hilton Sheffield City was exactly what I needed during my business trip. Comfortable, reliable, and quietly kind. From the moment I arrived, the check-in was smooth and welcoming, and that first warm cookie felt like a small but genuine gesture of care after a long journey. The location is convenient, close to the city centre yet peaceful enough to rest. It made moving between meetings and personal time easy, something I truly appreciated. The room was modern, clean, and quiet. The bed was comfortable, the lighting soft, and everything worked perfectly. It was not about luxury, but about thoughtful comfort that helps you recharge. Breakfast offered a good variety and the restaurant had a calm atmosphere that made mornings feel easy. The staff were friendly, professional, and always ready to help without being intrusive. What stood out the most was the consistency. Every part of the stay felt dependable and well cared for. That sense of steadiness made it easy to relax and focus on the purpose of the trip. Thank you DoubleTree by Hilton Sheffield City for creating a space that feels balanced, peaceful, and genuinely comfortable.
Very easy to find with a large car park. Check in was really quick & easy. Room was very clean with plenty of toilet roll, towels & toiletries. Although the place is located right near the M1, I couldn't hear any traffic.
The hotel Wi-Fi wasn’t working so they couldn’t reset the keycards which meant I had a personal escort to my room with the master key every time I had to go back. The room itself was lovely and clean with a decent bed and good pillows, with windows overlooking the city. Breakfast was a great selection of hot and cold food on a buffet. The coffee was quite good too.
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