Read genuine traveler ratings & reviews to find your perfect stay.
Posted onAug 20, 2026|Exquisite Movie Double Bed Room (Infrared Sensor + Bathroom Wet-Dry Separation + Memory Pillow)
Guest UserThis hotel has an excellent environment, and the front desk service was incredibly professional, kind, and efficient. When they found out I was traveling with a child, they even upgraded me to a very luxurious room for free. A big thank you again to the front desk lady! The biggest advantage of staying here is the absolutely fantastic location! If I come back again, I will definitely choose this place. It was a very satisfying travel experience and a wonderful trip!
Show more
Price per night from:NZD 101
Posted onAug 7, 2026|Deluxe Room-King Bed
xiaoludichocolate
Having stayed at numerous top-tier five-star hotels both domestically and internationally, especially many in Shanghai, The Bellagio Shanghai is one of the very few that makes me want to return again and again. It's grand yet refined, with impeccable attention to detail. This stay was even better; Penny from guest services was beautiful and enthusiastic. She called and messaged me in advance to inquire about my check-in needs, and upon learning I was with a friend's family, she proactively arranged our rooms on the same floor and close to each other. She thoughtfully prepared fruit and toiletries for the children and even helped coordinate with their partner brand, Range Rover, for station drop-off, ensuring my friend's family and I had a perfect stay. The location is superb, convenient for both The Bund and North Bund, offering Suzhou Creek views, quiet yet central. Another highlight is the fantastic breakfast; The Bellagio's mini wontons are arguably the best in the country. This is a purely handwritten review, and I am extremely, extremely satisfied.
Show more
Price per night from:NZD 574
Posted onJun 29, 2026
Yiyiyaoayao
My child had an exam nearby, so I wanted to find a close place to rest. I'd seen this hotel being renovated and thought I'd give it a try.
I arrived earlier than my check-in time and asked if there was an available room I could get into sooner. I ended up waiting about 10 minutes until a room was ready, and then they gave me the key card.
Upon entering, it was clear the room had just been cleaned – the floor was still wet, a sign it had just been mopped. It had a smart toilet, and I didn't use the shower. The hand soap was verbena-scented, and there were two bottles of Nongfu Spring bottled water. Being on the side facing the residential area, it was relatively quiet. The air conditioning was powerful. The TV was a Skyworth smart TV, which allowed for on-demand content and screen mirroring. There's a small booth seating area with cushions and a small coffee table in the room, which is great for eating and means you're not just confined to the bed. Everything I've mentioned so far was satisfactory, but now for a pretty critical issue.
As shown in image three, this huge bag of trash was left outside my door from 10 AM until 2:30 PM. It was ridiculous. Every time I went in or out, I could smell the garbage. There's actually a partition between rooms a bit further down; if it had been placed even 5 or 10 meters further away, I wouldn't have had to complain. This was particularly disappointing. The trash caused significant air pollution and was a very unpleasant experience. I hope the hotel takes this seriously and properly trains and assesses its service staff.
Show more
Price per night from:NZD 45
Posted onSep 1, 2026|Deluxe Room-Two Beds
Anonymous UserMy overall stay was incredibly comfortable and pleasant, and I really have to commend this hotel. Although parking is typically charged, after a quick chat, they arranged complimentary ground parking for me, which made getting in and out seamless. This was especially helpful given how much luggage I had. The front desk staff were professional and attentive during check-in; they responded quickly, communicated patiently and thoroughly, clearly explained all the check-in benefits, and processed everything efficiently without any long waits.
The concierge team also left a strong impression. They greeted guests proactively when entering and leaving the hotel, helped with directions, assisted with luggage, and were always quick to respond to any requests. Their polite and considerate demeanor, along with their attention to detail, truly showcased their high service standards. The executive lounge experience was excellent as well. It was quiet and elegant with a comfortable atmosphere, and the food and drink selection was extensive. Both the afternoon tea and evening snacks were top-notch. It was perfect for a quick break, getting some work done, or simply relaxing. My time in the lounge was very enjoyable.
Overall, the guest rooms were clean and tidy, the hardware was well-maintained, and the comfort level was very high. From the customer service at the front desk and concierge to the amenities and experience in the lounge, you could feel the hotel management's dedication and thoughtfulness at every step. I highly recommend this hotel for both business travelers and families, and I will definitely choose it again for my next visit.
Special tip: The underground parking is charged, but you can contact the hotel in advance to arrange complimentary ground parking on a first-come, first-served basis.
Show more
Price per night from:NZD 220
Posted onJul 2, 2026|Deluxe Room-King Bed
AizhujiudiandehuangshaoyeAn absolutely wonderful experience!
**Facilities:** Even though it's an older hotel, I was initially worried the facilities might be outdated. But when I arrived, I realized there was no need to worry at all. The overall vibe is one of rich heritage and understated luxury, without feeling old-fashioned. I personally loved it.
**Hygiene:** The hygiene was excellent; I didn't notice any issues.
**Environment:** Simply fantastic. Both the hotel itself and the guests staying there collectively create an atmosphere that made me feel it was truly great value for money.
This is a hotel with genuinely sincere service and a superb location, well worth experiencing. I absolutely loved it.
Show more
Price per night from:NZD 929
Posted onAug 5, 2026|Superior Double Room
Guest UserThe room was spotless, and the AC was on when I walked in, making the air fresh and free of any strange odors – it even had a clean, pleasant scent. It was spacious and bright, making for a very comfortable stay. Getting to Disneyland was also convenient, just a 15-minute taxi ride. Overall, a great experience, and I'd definitely stay here again.
Show more
Price per night from:NZD 103
Posted onSep 5, 2026|King Deluxe Room
Guest User
For our family trip, we chose the Waldorf Astoria's new building river-view room. The room was spacious, and the floor-to-ceiling windows framed the magical Shanghai river view like a moving painting. Our dedicated concierges, Aaron and Brin, meticulously considered every detail for our family outing, providing practical suggestions for local attractions and responding to our requests efficiently and effectively. During our leisure time, sitting by the window, watching the boats slowly cross the river, we soaked in the unique vibrant atmosphere of the Bund. The quality of the facilities combined with the warm service created truly precious memories for this trip to Shanghai.
Show more
Price per night from:NZD 516
Posted onAug 13, 2026|Wonderful Twin Room
Guest UserOur three-generation family stayed at the W Hotel this time and we were absolutely thrilled! 👍 The ambiance, service, and food were all excellent. We booked four rooms and everyone had a fantastic experience. We can't praise it enough!
Show more
Price per night from:NZD 567
Posted onSep 5, 2026|Elegant Room (2 Beds)
Guest User
Staying in this hotel on a business trip, the experience exceeded expectations. The room is spacious, the network is stable and smooth, and the living environment is quiet.
The receptionist at the front desk is professional and polite, and the work is highly efficient. The location is convenient for transportation and travel.
The whole is clean and comfortable, the details are in place, and the cost performance is very high.
Subsequent business trips will be given priority.
Show more
Price per night from:NZD 58
Posted onAug 31, 2026|Smart Premier King Room
DenghuoExtremely satisfied with my stay! The water, electricity, and internet were all very stable, and the front desk staff were all attentive. The facilities are new, and the room had a lot of thoughtful details. The value for money is really excellent. I saw online that it's close to both the metro and the train, and it truly is. If you're catching a train the next day, I highly recommend this hotel.
Show more
Price per night from:NZD 117