Hanoi Transport Guide: How to Get Around Hanoi
Getting around Hanoi is easier once you know which transport works best for each area. Walk around the Old Quarter, use Grab for short rides, take buses for low-cost travel, and use the metro for western districts. This Hanoi transport guide covers fares, airport transfers, routes, and simple tips for Filipino travelers.
Hanoi Transport Quick Guide
Transport | Best For | Estimated Fare | What to Know |
|---|---|---|---|
Walking | Old Quarter and Hoan Kiem | Free | Best for attractions that are close together |
Hanoi Metro | Avoiding traffic in western Hanoi | VND 9,000 to 19,000 | Limited coverage but fast and air-conditioned |
Public Bus | Budget travelers | VND 8,000 to 20,000 | Carry small Vietnamese dong notes |
GrabCar | First-time visitors, couples, and families | Shown in the app | Easy booking with an upfront fare |
GrabBike | Solo travelers with light bags | Shown in the app | Fast for short trips but less suitable in rain |
Metered Taxi | Families and travelers with luggage | Around VND 15,000 to 20,000 per kilometer | Use a trusted company and check the meter |
Cyclo | Sightseeing in the Old Quarter | Around VND 100,000 to 150,000 per hour | Agree on the price and duration before riding |
Airport Bus 86 | Airport transfers on a budget | VND 50,000 | Connects Noi Bai Airport with Hanoi Railway Station |
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How to Get from Noi Bai Airport to Hanoi
Noi Bai International Airport is around 25 to 30 kilometers from central Hanoi. Travel time is usually 35 to 70 minutes, depending on traffic and your transport choice.
Transport | Estimated Fare | Travel Time | Best For |
|---|---|---|---|
Airport Bus 86 | VND 50,000, about ₱120 | 50 to 70 minutes | Solo and budget travelers |
Public Bus | VND 12,000 to 20,000 | 60 to 90 minutes | Travelers with light luggage |
GrabCar | VND 250,000 to 350,000 | 35 to 60 minutes | Couples and small groups |
Metered Taxi | VND 350,000 to 450,000 | 35 to 60 minutes | Families and travelers with luggage |
Private Transfer | Depends on vehicle | 35 to 60 minutes | Groups and late-night arrivals |
Airport Bus 86
Bus 86 is one of the easiest low-cost options between Noi Bai Airport and central Hanoi. It serves both airport terminals and ends at Hanoi Railway Station, with stops near central areas such as Hoan Kiem.
The official Noi Bai Airport transport page currently lists the fare at VND 50,000. Airport departures are listed from 7:00 AM to 10:15 PM.
- Buy your ticket on the bus.
- Prepare small Vietnamese dong notes.
- Allow extra time during rush hour.
- Check the nearest stop to your hotel before boarding.
- Bus 86 is more convenient than regular buses when carrying luggage.
Regular Airport Buses
Regular public buses cost less but make more stops. They are better for experienced travelers with light bags.
- Bus 07 connects the airport with Cau Giay.
- Bus 17 travels to Long Bien.
- Bus 90 travels toward Kim Ma.
- Bus 109 connects the airport with My Dinh.
- Bus 68 travels toward Ha Dong.
Grab and Taxi
Grab is convenient because the app shows the estimated fare before you confirm the ride. Airport surcharges may apply and should appear in the booking details. Follow the pickup instructions in the app because Grab vehicles use designated airport pickup points. Grab’s official Hanoi airport guide provides directions for both terminals.
For taxis, use the official taxi area or airport counter. Avoid accepting rides from people who approach you inside the terminal.
Hanoi Metro
Hanoi has two operating metro services, but the network does not yet cover every tourist area. It is most useful for destinations west of the Old Quarter.
Both lines normally operate from 5:30 AM to 10:00 PM. On weekdays, trains run more frequently during the morning and evening rush hours. Hanoi Metro’s current timetable and the February 2026 schedule list service every six minutes during peak periods, with longer intervals later in the evening.
Metro Line 2A: Cat Linh to Yen Nghia
Line 2A has 12 elevated stations and connects central-western Hanoi with Ha Dong.
Useful stations include:
- Cat Linh
- Thai Ha
- Lang
- Thuong Dinh
- Ha Dong
- La Khe
- Yen Nghia
Single-journey fares are around VND 9,000 to 19,000, depending on the distance traveled.
Metro Line 3: Nhon to Cau Giay
Line 3 is planned to continue to Hanoi Railway Station. However, only the elevated section between Nhon and Cau Giay is currently open to passengers. The operating section has eight stations.
Useful stations include:
- Nhon
- Phu Dien
- Cau Dien
- Le Duc Tho
- Vietnam National University
- Chua Ha
- Cau Giay
Single-journey fares are around VND 9,000 to 15,000. Do not plan a metro journey from Hanoi Railway Station yet because the underground section is still under development.
How to Use the Hanoi Metro
- Check your route before going to the station.
- Buy a single-journey QR ticket at the counter or through the Hanoi Metro app.
- International Visa cards are supported through the updated ticketing system.
- Keep small cash as a backup.
- Scan your ticket when entering and leaving the station.
- Follow the English signs and announcements.
- Keep your ticket or QR code available until the journey is complete.
A one-day metro ticket costs around VND 40,000. It may be useful if you plan to take several rides on the same day. Current fares are published on the official Hanoi Metro fare page.
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Public Buses in Hanoi
Public buses are the cheapest option for longer trips around Hanoi. The network covers the Old Quarter, West Lake, major bus stations, suburban districts, and nearby attractions.
Standard city bus fares range from VND 8,000 to 20,000 depending on the route length. These fares were introduced under a Hanoi People’s Committee decision and are listed by the Vietnam Government Portal.
Tips for Taking Hanoi Buses
- Check the bus number and destination before boarding.
- Prepare small notes to pay the fare.
- Tell the conductor your destination if you are unsure.
- Use Google Maps or BusMap Ha Noi to check routes.
- Keep your phone and wallet secure on crowded buses.
- Press the stop button before your destination.
- Allow extra travel time during rush hour.
Public buses are affordable, but they may be confusing for first-time visitors. Grab is usually easier when you need to reach a specific hotel or attraction.
Grab in Hanoi
Grab is one of the easiest ways for Filipino travelers to get around Hanoi. You can choose GrabCar for comfort or GrabBike for faster solo travel.
GrabCar
GrabCar is suitable for:
- First-time visitors
- Couples
- Families
- Travelers with shopping bags
- Rainy days
- Airport transfers
The app displays the fare before booking, although prices can rise during busy periods, heavy rain, and late at night.
GrabBike
GrabBike is useful for short trips when traffic is heavy. A helmet is provided, but it is best for one passenger with a small bag.
Avoid GrabBike if you have large luggage, are traveling with children, or are uncomfortable riding through busy traffic.
Recommended eSIMs Options for Vietnam
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Taxis in Hanoi
Metered taxis are widely available at the airport, hotels, shopping centers, and tourist attractions. Mai Linh, G7 Taxi, and Xanh SM are commonly used services.
Before starting your journey:
- Check that the meter is running.
- Confirm the destination using Google Maps.
- Take a photo of the vehicle number if needed.
- Avoid taxis without a company name or visible meter.
- Prepare small notes because some drivers may not have change.
For easier price checking, book through an official taxi app or use Grab.
Cyclos in Hanoi
A cyclo is a three-wheeled pedal vehicle mainly used for sightseeing. It is a slow but enjoyable way to see the Old Quarter, Hoan Kiem Lake, Hanoi Opera House, and nearby streets.
A one-hour ride commonly costs around VND 100,000 to 150,000 per person, but prices vary.
Before riding, confirm:
- The total price
- Whether the price is per person or per cyclo
- The route
- The ride duration
- The final drop-off point
Ask your hotel to arrange the ride if you prefer a fixed and clearly explained price.
Walking Around Hanoi
Train Street area
Walking is the best way to explore the Old Quarter and Hoan Kiem area. Many cafés, food stalls, shops, and attractions are located close together.
Good areas for walking include:
- Hanoi Old Quarter
- Hoan Kiem Lake
- French Quarter
- Hanoi Opera House
- St. Joseph’s Cathedral
- Dong Xuan Market
- Train Street area
Sidewalks may be busy or blocked by parked motorbikes. Walk carefully and watch for vehicles when crossing the road.
Motorbike and Bicycle Rentals
Motorbikes provide more freedom, but Hanoi traffic can be difficult for visitors. Renting one is not recommended unless you are an experienced rider and have the driving documents required in Vietnam.
Bicycles are better for quieter areas such as West Lake. Ask your hotel whether bicycle rental is available and avoid cycling during rush hour.
Useful Hanoi Transport Routes
Route | Recommended Transport | Estimated Time |
|---|---|---|
Noi Bai Airport to Old Quarter | Bus 86, GrabCar, or taxi | 45 to 70 minutes |
Old Quarter to Hoan Kiem Lake | Walking | 5 to 15 minutes |
Old Quarter to Ho Chi Minh Mausoleum | Grab, taxi, or bus | 10 to 20 minutes |
Old Quarter to Temple of Literature | Grab, taxi, or bus | 10 to 20 minutes |
Old Quarter to West Lake | GrabCar, GrabBike, or taxi | 15 to 30 minutes |
Old Quarter to Hanoi Railway Station | Grab, taxi, or walking | 10 to 20 minutes |
Old Quarter to Ha Dong | Grab or Metro Line 2A from Cat Linh | 30 to 50 minutes |
Travel times may be longer during rain and peak-hour traffic.
Secure Your Stay in Hanoi
5 star
Great578 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.83km from city center
A whole apartment to yourself with condo facilities (gym and swimming pool) available at level 4. Hotel staff helps to direct and open doors for guests coming in and out by car. Rooms are a little old and some noise from traffic can be heard from level 22 where we stayed but just a small issue for us. Beds and towels seem properly clean with daily housekeeping available. Definitely worth the value staying here.FromINR 9,894
Amazing293 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.26km from city center
There are so many hotels downtown, it took me a while to choose. The hotel's location is excellent, very close to Hoan Kiem Lake, just a block away. The staff are super nice! The rooftop pool is a bit small, but the view is amazing, you can see the whole Hoan Kiem Lake. Breakfast was fantastic, very exquisite, everything you could possibly want. My favorite was the Avocado smoothie. The only downside is that the rooms are a bit small because it's in the city center. Everything else was absolutely great!👍FromINR 8,931
Amazing124 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.32km from city center
They were very accommodating with my early arrival and the room was ready after a long couple of flights. The room was clean and comfortable with a great view of the lake and a wonderful bathroom.FromINR 9,469
Great886 Reviews
Hanoi|4.18km from city center
I booked this hotel for my friend and they absolutely loved it. It's a long-standing 5-star hotel in Hanoi. Even though the hotel has been around for quite some time, they've done an excellent job with upgrades and renovations, so I still felt the cleanliness, luxury, and convenience. The staff are exceptionally well-trained, from the doormen to the front desk, and all hotel employees. I had the chance to dine at the Ngân Đình Chinese restaurant and the buffet restaurant. The food at Ngân Đình was incredibly delicious; compared to other hotels in Hanoi, it was much better, and the prices were very reasonable!FromINR 8,818
Very Good380 Reviews
Temple of Literature Hanoi|2.44km from city center
Booked this primarily for the Pullman brand, but it really only felt like a 4-star hotel. It was decent, nothing spectacular. The room was spacious, but the facilities were a bit old, the lighting was dim, and it only had a bathtub. The service, however, was excellent. The hotel's location isn't in the old town, but you can walk to places like the Temple of Literature, the Fine Arts Museum, and Ho Chi Minh Mausoleum within 30 minutes. There's a Highlands Coffee right outside the hotel, and a new shopping mall just down the street.FromINR 6,568
Amazing581 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.39km from city center
A hidden gem in the heart of the city! ♥
The staff were all incredibly friendly and welcoming. The environment is beautiful and clean, and despite being on a main street, it wasn't too noisy. The soundproofing could be a little better, though. All sorts of trendy eateries and attractions are within walking distance. They have a gym, a swimming pool, and even a DIY Mojito bar, which was a fun touch! 😂 Breakfast was also really rich and varied. We stayed with our child, and the hygiene was excellent. The design is very thoughtful, with smart glass that allowed my kid to watch TV while showering, haha. Our luggage was stored perfectly, too. We'll definitely stay here again next time we visit Vietnam! ❤️FromINR 6,921
Great153 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.69km from city center
This hotel was a fantastic find! The Guest Relations team was incredibly helpful, recommending great places to eat. The doorman at the front desk was also super friendly, even remembering our room number. The environment is lovely, and it's right in a lively neighborhood. If I ever come back to Hanoi, I'd definitely choose this hotel again! My dad actually stayed here previously and recommended it, and I can truly say my experience was excellent. The entrance is a bit hidden, but that didn't affect our stay at all; in fact, it made the place feel more peaceful and quiet.FromINR 13,560
Great114 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.24km from city center
We had an amazing stay at this hotel and can highly recommend it to anyone visiting Hanoi. The rooms were clean, comfortable, and very quiet, so we slept really well. The overall quality of the hotel and the service were outstanding.
A very special thank you to Jerry, who went above and beyond to make our stay perfect. He arranged our airport transfer, organized a fantastic Jeep tour, and was always available to help with anything we needed. His kindness and professionalism made a huge difference.
If you’re looking for a hotel with excellent service, great value, and wonderful staff, this is the place to stay. We would definitely come back!FromINR 6,100
Business travel
Great98 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.71km from city center
We had a very solid and comfortable stay at the San Premium Hotel, which is perfectly situated right in the heart of the Old Quarter. The location is incredibly convenient, with everything you could possibly need located just a short walk away. The absolute highlight of our experience, however, was the impeccable service. The staff is extraordinarily courteous, welcoming, and proactive. Their English proficiency is excellent, which made communication seamless. When I approached them with several non-standard requests, they handled them with high-level professionalism and genuine politeness, and they were always quick to assist with our luggage.
The accommodation itself was highly satisfying. We stayed in a spacious room that featured a wonderfully large terrace. The bathroom was well-appointed and in great condition. Most importantly, the level of cleanliness throughout the room was flawless. The bed and pillows provided a very comfortable night's sleep, and I specifically appreciated the use of proper fitted sheets - a crucial detail for comfort that many hotels surprisingly overlook. It is exactly this kind of attention to basic hospitality standards that makes a property reliable.
The only notable area for improvement is the breakfast. The morning buffet was quite monotonous and the food lacked flavor, so I cannot say I was impressed by it. However, if you are only staying for a couple of days, it is completely tolerable, especially considering the abundance of excellent dining options right outside the hotel doors. Overall, the exceptional staff, meticulous room cleanliness, and prime location easily make up for the mediocre breakfast. This is a highly reliable hotel that delivers on the most important aspects of hospitality.FromINR 3,071
Great128 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.51km from city center
I had a wonderful stay at Hanoi Allure Hotel and would highly recommend it. From the moment I arrived, the excellent hospitality of the staff made me feel truly welcome. They were attentive, friendly, and always ready to help with anything I needed.
The hotel is very clean throughout, and the rooms are surprisingly spacious and comfortable. The bed was excellent, and I slept very well every night.
A special highlight was my birthday during the stay. The staff somehow found out and surprised me with beautiful birthday desserts in the evening. It was such a thoughtful and heartwarming gesture that made my trip even more memorable.
The breakfast was nice with a good variety of options, fresh fruits, and tasty Vietnamese and Western dishes — perfect to start the day.
The location is also fantastic. The surrounding area has so many great food spots and spa shops just steps away, making it super convenient for both dining and relaxation.
Overall, Hanoi Allure Hotel offers great value, comfort, and genuine care. I’ll definitely return on my next trip to Hanoi!FromINR 6,129
Very Good109 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.28km from city center
The hotel service was incredibly attentive and thoughtful. The fruit I brought was beautifully cut for breakfast, which was a pleasant surprise. The breakfast itself was exquisite and delicious! The European dishes were meticulously prepared with care – truly excellent. The location is right in the city center, making transportation convenient, and you can walk to all the attractions. Five-star service!FromINR 5,421
Great417 Reviews
Hanoi|5.76km from city center
The hotel offers warm hospitality and very helpful staff who made my stay comfortable and enjoyable.
My daughter especially loved the 🛁 in the room—it was a nice touch after a long day.
The location is excellent, with everything within walking distance, making it very convenient to explore the area. Breakfast (ala carte) was good with a decent variety, and the foods that were ordered to our room were affordable as well.
Overall, a pleasant stay and good value for money.FromINR 2,902
Great152 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.64km from city center
The solare is in the middle of the old Town but it’s really calm and we had a good Sleep. The rooftop is nice for a sundowner and the breakfast is really good, with a lot of different food. I also had a massage for 60 min in the hotel spa and it was so clean and comfortable. Tea, coffee and every day fresh water in the rooms. The staff is so friendly and helpful and you have a 24 h reception. Lilly from the reception is amazing and such a nice little angel. She helps us with everything and is very competent. Thanks Lilly for your support and the warm welcome. The little pool in the middle of the loud and wild old town is perfect for a little break. Only four sun beds, but we loved it.FromINR 4,883
Very Good845 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.68km from city center
Clean and hygienic, with attentive service and complete facilities. The surrounding environment is quite good, and the front desk staff speak fluent Chinese. It offers great value for money and is highly recommended.FromINR 2,916
Amazing393 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.72km from city center
The hotel boasts an excellent location, within walking distance to all the attractions around Hoan Kiem Lake. With a history of 125 years, the hotel is rich in historical and cultural heritage. During my stay, there was even a hotel photo exhibition, making the hotel itself feel like a small museum. It's well worth spending half a day just exploring the premises. My room, located in the Opera Wing, featured a modern layout and decor. The facilities were well-maintained and didn't feel outdated, making for a very comfortable stay. This booking also included executive lounge access. The afternoon tea offerings were quite good, and the happy hour provided a wide selection of drinks, accompanied by a beautiful guzheng performance. The hotel's service is another major highlight, truly setting the standard for hospitality in Hanoi. I dined at the hotel's Executive Lounge, SPICE GARDEN, and LE CLUB BAR, and also used the swimming pool. The staff at all these venues provided outstanding service – they were enthusiastic, professional, and very courteous. When checking in, I simply mentioned that I would be moving to the hotel next door the following day. To my surprise, upon checkout, the front desk proactively arranged for my luggage to be transferred to the adjacent hotel. Such thoughtful service!FromINR 23,340
Amazing357 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.72km from city center
This hotel was a pleasant surprise! It's located right in Hanoi's Old Quarter, making it super convenient to walk to all the major attractions, and taxis are easily accessible too. The service was excellent, and the hotel's decor was really unique. The bedding was comfortable, my only minor complaint is that the beds in the twin room were a bit small. A special shout-out to the restaurant on the eighth floor – the food quality was fantastic, and the service was top-notch. I'll definitely be staying here again on my next trip to Hanoi!FromINR 4,402
Family friendly
Very Good504 Reviews
Giang Vo Convention Center Hanoi|3.25km from city center
I had an amazing stay at Dolce by Wyndham Hanoi Golden Lake and it was truly one of the most unique hotel experiences I’ve ever had.
From the moment I arrived, the service felt luxurious and welcoming. The complimentary macarons on arrival were a lovely touch and immediately set the tone for the stay. The hotel’s attention to detail and presentation really stood out throughout the entire experience.
The room itself was incredibly spacious, modern, and comfortable, with stunning views across Hanoi. Large windows filled the room with natural light, and the overall atmosphere felt elegant and relaxing.
Of course, the biggest highlight was the hotel’s signature gold-themed interior. The golden bath and even the gold toilet made the stay feel both extravagant and memorable , definitely something you don’t experience every day. Everything was beautifully designed and added to the hotel’s unique character.
Another standout feature was the famous gold infinity pool. Swimming there while overlooking the city skyline was unforgettable. The rooftop atmosphere was calm and luxurious, making it the perfect place to unwind and enjoy the views.
Overall, Dolce by Wyndham Hanoi Golden Lake offers a truly distinctive luxury experience with spacious rooms, exceptional views, unique golden décor, and excellent hospitality. I’d highly recommend it to anyone visiting Hanoi and looking for something memorable and different.FromINR 7,374
Great51 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.62km from city center
The place was near to the city center and night market! It was very convenient when we are very tired from walking and shopping all day!
They also have available Ha Long Bay tours that you can pay through credit card. They also offer airport transfer.FromINR 3,227
Great521 Reviews
Hanoi|4.5km from city center
I was very satisfied with my stay this time. The hotel's location is convenient, and it really exceeded my expectations! The front desk handled check-in efficiently, and the service was gentle and professional. The room had great natural light, was spotlessly clean, and the bed was incredibly comfortable. The soundproofing was also excellent, allowing me to get a peaceful night's sleep. The hotel environment is quiet and elegant, with complete facilities, making it suitable for both business trips and leisure travel.FromINR 7,997
Amazing147 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.24km from city center
⭐⭐⭐⭐⭐ A Perfect Stay in the Heart of Hanoi!
We stayed at Aurora Hotel for 3 nights and had an amazing experience from start to finish. The location is absolutely perfect—right in the heart of Hanoi's Old Quarter and just a short walk to Hoan Kiem Lake, Train Street, Beer Street, and countless restaurants, cafés, and shops. It made exploring the city incredibly easy.
The rooms were clean, comfortable, and well-maintained, and the breakfast was a great way to start each morning with a good selection of food.
The highlight of our stay was the outstanding customer service. A special thank you to Jennie, who went above and beyond to make us feel welcome. She was always friendly, helpful, and genuinely cared about making our trip memorable. Staff like her are the reason we'll happily return.
If you're looking for a hotel with a fantastic location, comfortable rooms, delicious breakfast, and exceptional hospitality, I highly recommend Aurora Hotel. We had a wonderful stay and would definitely book here again on our next visit to Hanoi!
Lastly, I want to share. It was my wife's birthday; they took the effort to make it extra special for her.FromINR 3,808
Very Good63 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.32km from city center
I stayed at Golden Silk for 5 nights. 2 booked thru trip and 3 that I extended directly. The location is hard to beat. Bang in the center of old quarter steps away from Hoan Kiem Lake. The rooms are pretty tired as other people have noted. An upgrade may help but is not a deal breaker. Housekeeping is great. The pricing is a bit higher online but you can book directly and get a better price. The breakfast is okay, nothing great but whatever is available is pretty good. Restaurant staff is really great.
The front staff is a mix with a few ones condescending to borderline rude. Not sure if that's consistent for all travelers or reserved for certain set of travelers. For USD 60 a night i think its a good choice considering the location.FromINR 3,793
Amazing104 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.71km from city center
I'd been eyeing this hotel since last year, thinking I'd make a trip to Hanoi just for it. A week before my trip, I emailed the hotel to sort out some details, and the cake they made was exactly the flavor I requested – absolutely perfect.
When I arrived, it certainly didn't disappoint. Stepping into the hotel, I was immediately enveloped by Bill Bensley's maximalist, opera-house-inspired design. Check-in coincided perfectly with afternoon tea, so I picked out a few cakes, savory bites, and drinks (highly recommend the apple cucumber kombucha). Time just flew by until the evening jazz performance; listening to the elegant jazz music and enjoying unlimited special concoctions was pure bliss.
Dinner was at The Hudson Rooms on the top floor. I casually ordered a steak and an appetizer. The steak itself was a good cut, but it was a bit overcooked, so the server kindly offered me two complimentary desserts (both were delicious!). She also booked me a table at the mysterious speakeasy, Bar 61. Of course, getting in still required solving a riddle to find the key and unlock the door. There, I tried their exclusive whiskies and cocktails. I'd already lost count of how many drinks I'd had since walking into the hotel – this place truly is a paradise for dessert lovers and whiskey enthusiasts!
After drinks, I returned to my room to find the turndown service complete, and a hot, bubbly bath with rose petals already drawn. I put on the hotel's jazz playlist and soaked in the tub – it was incredibly comfortable. 🥰
After a restful night, I woke up the next day for the long-awaited breakfast. It was primarily à la carte. I tried their pho, which was incredibly fresh and sweet with a generous portion of beef. The spring rolls were unbelievably soft and delicious. Even as someone who doesn't typically like coffee, their egg coffee won me over. Paired with fresh French oysters, it felt like I wouldn't need to eat for the rest of the day after that meal.FromINR 47,700
Great555 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.95km from city center
We were welcomed by amazing team of super friendly and nice staffs in the hotel. They are so nice to the extend that we feel so welcomed as this is our first time in Vietnam, especially Hanoi. Mr Jack, Ms Tiffany and Mr Kian did a wonderful job that we have high expectations of the people here, thank you for the amazing stay! The welcome drink is so nice. Love the ginger sweets! Room is ok, however there’s no lift directly at our room at level 7. But they helped out with our heavy luggages. Breakfast wasnt halal but we had boiled eggs, fruits and corn. Upon check out, we had an early check out at 645am. They even packed us our bfast! I cannot stop saying how nice the staffs are because eventhough its been 3 days since I left the hotel, I still think about them and their amazing service to us. We feel important and honoured. Thank you once again, Hanoian staffs and team!FromINR 4,572
Very Good337 Reviews
Hanoi|5.27km from city center
Rephrase nicely and polite please: the overall experience was good (close to the mart - reasonable price, pickball, tennis/table tennis/pool 8 balls/ and swimming on site) until s male receptionist named Hieu decided to go above and beyond to tell us that he needed to check the room. It was around 12ish. We showed him the booking via trip.com. it stated thay we have until 2pm to check out. He refused to accept it. I asked if i could speak to a manager, this big ego guy was adamant thay it will still be the same outcome and threatened if we dont check out now there will be additional fee cherged for late checkout. We went to see a manager and she confirmed indeed it was 2pm. His ego crashed and hid inside another room to get away from embarrassment. Then at 1.40pm we recieved a call from trip.com telling us that the hotel rang them to remind us to check out. We told trip.com that it was your plateform thay stated 2pm. This is well within the allowable time frame. We even told them the hotel manager confirmed it was 2pm check out. Why they simply take instructions from a guy named hieu seeking his little revenge without checking the facts. I was wondering about his motivation and why he picked on us...and how did he know we were to check out today..only a few reasons i could come up with and money is probably one of them. There was no apology or nothing but a cold look exchange.
Here’s a more polished and polite version of your message while still keeping your point clear:
Overall, our stay was pleasant. The location is convenient (close to the mart), the price is reasonable, and we appreciated the range of on-site facilities such as pickleball, tennis, table tennis, pool, and swimming.
However, our experience was unfortunately affected by an incident with a male receptionist named Hieu. At around 12:00 pm, he approached us insisting that we check out so he could inspect the room. We showed him our booking confirmation via Trip.com, which clearly stated that our check-out time was 2:00 pm. Despite this, he refused to acknowledge it.
When I politely asked to speak with a manager, he insisted that the outcome would not change and warned that we would be charged an additional fee if we did not check out immediately. We then spoke directly with the manager, who confirmed that our check-out time was indeed 2:00 pm.
Later, at around 1:40 pm, we received a call from Trip.com informing us that the hotel had contacted them to remind us to check out. We clarified that our booking clearly allowed check-out until 2:00 pm and that this had already been confirmed by the hotel manager. It was disappointing that this follow-up occurred without verifying the situation properly.
The situation left us feeling uncomfortable, particularly as there was no apology or clarification afterward—only a rather cold interaction. While the facilities and overall stay were enjoyable, this experience with staff communication and handling of the situation was disappointing. We were pleased with the rest of our interactions with other staff there. Thank you for your warm and welcoming service.FromINR 5,534
Hot spring
Amazing388 Reviews
Hanoi|6.89km from city center
This Japanese-style hotel is practically perfect! The free onsen is a huge plus, and the Japanese restaurant on the second floor is excellent. Breakfast was also fantastic. 😎 There's a pool and BBQ area on the ground floor, which would be great for summer. Highly recommend!FromINR 7,105
Great57 Reviews
Hanoi|51.82km from city center
Lovely mountain retreat with excellent food and lovely service… real wow factor. Staff clearly well trained. Breakfast was excellent… 5 star level and grounds were a tropical paradise
Only minor negative is bathroom drain was a little smelly and when rooms are full can not much sound insulation
Otherwise a real wow experienceFromINR 13,772
Very Good27 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.51km from city center
This hotel is near different places such as the thang long water puppet theatre as well as the night market at the old quarter. Hotel service was wonderful ! Receptionists had such a good attitude and were so sweet :) . Also, the breakfast has a wide variety, and it tasted good too ! Would come again if I visit hanoi :)FromINR 2,732
Very Good123 Reviews
Giang Vo Convention Center Hanoi|3.94km from city center
I very satisfied with front staff and reception. She helped me alot and provided the best service. I will come to stay there again. The room is clean and perfect as my expectation. Alot choice for breakfast there.FromINR 5,237
Very Good85 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.41km from city center
The private room i had was great. Very clean, staff are friendly and polite. Check-in and out was easy. Location is ideal as it sits in the heart of the Old Quarter. Bars and restaurants are within reach. Inexpensive. HOWEVER!... DO NOT BOOK THIS HOSTEL IF YOU ARE WANTING ADEQUATE AND RESTFUL SLEEP BETWEEN THE HOURS OF 10PM AND 6AM! THE WALLS ARE PAPER-THIN AND YOU CAN HEAR EVERYTHING FROM THE CORRIDORS, OUTSIDE, NEIGHBORING ROOMS/FLOORS. GUESTS TALKING LOUD/SHOUTING/BANGING/SWEARING. I'd say you get what you pay for but nobody should have to endure that after travelling halfway across the world. The hostel needs to operate a ”Quiet Hours Policy” like most places do now. Only on this basis i wouldnt stay again.FromINR 948
Great116 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.55km from city center
This hotel is located in the Old Town, making it easy to walk to all the tourist spots. Even though it's on a narrow street with a decent flow of people and cars, the room itself is quiet.
The room is very spacious and immaculately clean, with everything you need provided.
Right next to the hotel, there's a small grocery store (for drinks, chocolates), various cafes, pharmacies, and bustling shopping streets selling local products and souvenirs.
The breakfasts are decent: you can order eggs prepared in different ways, pho soup, or pancakes/crepes. There's also a buffet with fruits, vegetables, and other small items.
The staff are superb! Upon check-in, they explained everything, gave great recommendations on where to go, and were generally very friendly and helpful.
I highly recommend this place.FromINR 3,822
Very Good516 Reviews
Hanoi|6.32km from city center
The hotel is newly renovated, with very large and clean rooms and an excellent view.
The location is also superb, close to a big shopping mall and a large supermarket.
The only thing that could be improved is the breakfast; there are too few Vietnamese options and it lacks character.FromINR 9,045
Very Good537 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.42km from city center
The stuff we’re very welcoming and very helpful. Thank you Mr. Harry, Mr.Brain and Mr. Peter, you all made our stay in the hotel very pleasant. The breakfast had a variety of food. The room was clean. I would definitely recommend to all my friends. The stuff even helped in opening doors for us and even took our luggage to the car when we were heading to the airport.FromINR 4,515
Gym
Very Good121 Reviews
Hanoi|2.85km from city center
Staffs were very nice, polite, professional and helpful.
Location was great, many nice foods around.
Room is big & clean.
Except the shower room water does not go down, water will flood out to floor within one minute, and because at night there’s no one at the reception, I couldn’t have a shower at all.FromINR 4,204
Great409 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.81km from city center
The road construction right outside the hotel was a real dusty mess during our stay. However, the hotel room itself was great – very clean with daily housekeeping, and it even had a kettle. The front desk had staff who spoke Chinese, which made communication very smooth. Breakfast was plentiful and delicious, and the service was excellent.FromINR 10,163
Great96 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.27km from city center
Great location and spacious rooms for the price but do not recommend if traveling with young kids. We stayed in the executive family suite for one night on our last night in Hanoi. A lot of road noise, room doors in the suite are all glass so there was no way to block out light between the rooms. Elevators wait was long. There’s also a flight of stairs between the street entrance and hotel lobby.FromINR 7,700
Great506 Reviews
Hanoi|7.29km from city center
I highly recommend this hotel, located over 40 stories high! The stay was perfect. The overall decor is a vintage wooden style, with wooden floors paired with warm, soft lighting, creating a charming, elegant, and calming atmosphere. The attention to detail is exquisite, making every photo-op-worthy. The room comes with a massive projection screen, and with the blackout curtains drawn, it transforms into a private cinema. It's great for binge-watching shows or movies; I ended up watching 'Records of the Myriad Demons' until past 4 AM that night.
The floor-to-ceiling panoramic windows on the high floor offer an absolutely stunning view. During the day, there's ample natural light, and in the evening, you can watch the sunset over the entire city, with the sparkling city lights visible at night. The high floor is quiet with no noise and good ventilation. The entire room was clean, odor-free, and all facilities were new and complete. The front desk service was thoughtful and attentive. With the high-altitude views combined with the cozy wooden cinema ambiance, this is my top choice for accommodation when traveling. I'll definitely book here again on my next visit!FromINR 12,413
Great279 Reviews
Hanoi|4.81km from city center
The facilities are complete, and the rooms are spacious, clean, and comfortable. The staff at the front desk, housekeeping, and the doorman are all incredibly friendly. The pool is a bit cold for this weather. The breakfast restaurant is a little small, but the breakfast quality is quite good. You can borrow bicycles for free, and there are a few roads nearby with less traffic that are suitable for cycling. There are quite a few unfinished buildings around West Lake.
It was a bit difficult to get a taxi on the morning of Chinese New Year's Day, probably because everyone was visiting relatives ^_^
A small suggestion: it would be great if there were some instructions for the kitchen appliances. We spent a long time trying to figure out how to turn on the range hood, and a staff member eventually had to help us. It also took a while to figure out how to use the induction cooktop.
Overall, it's very good.FromINR 10,205
Very Good683 Reviews
Hanoi|3.73km from city center
Let the moon take your worries, and the bed catch your fatigue. Recharge yourself in your dreams, and keep shining tomorrow. Good night! ✨ The room is great, with excellent facilities, a perfect choice for landing in Hanoi.FromINR 5,718
Great259 Reviews
Hanoi|7.34km from city center
Great stay, the staff were extremely attentive. The room was spacious and clean, facilities were well maintained. Then only problem I had was that the water temperature took really long to adjust. Breakfast was limited but still good. The room service was really good though. Otherwise a very pleasant stay.FromINR 7,162
Great50 Reviews
Ba Dinh Square Hanoi|1.13km from city center
Mixed experience with this hotel. First the good things: the location is great, right in between old town and central government buildings, museums etc., the staff are helpful and friendly, there’s a nice bar on the rooftop and a lovely spa too, there’s even a guide of some good restaurants nearby.
The not so good: the room we were given had one tiny window (unlike the room pictures on Trip.com) and felt very dark, so we chose to downgrade ourselves to a smaller room with windows on two sides for more light. The walls of the rooms were thin, so we were kept up very late by chatter next door one night then woken up by a screaming child early next morning - not the hotel’s fault, but to be aware. The rooms weren’t that clean (hair hanging off the shower head etc). We were also ridiculously overcharged for a room service item, the staff were very nice and removed it from the bill when we queried, and offered us free breakfast to make up for it, but the breakfast was distinctly not as good (less variety, less fresh, Vietnamese coffee charged extra) as the one we’d had at a similarly priced Saigon hotel the previous days.FromINR 5,846
Swimming pool
Amazing369 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.17km from city center
The staffs were very friendly.
They welcomed us with smiles and made us feel at home. They took the effort to prepare a welcome drink and snacks. Also, they asked us about our checkout time and prepared us breakfast as we had a flight to catch (this was part of our breakfast buffet). All was ready on time and it was a easy checkin and checkout process. We were well taken care off and the rooms were very clean and comfy as well. Highly recommend !FromINR 6,001
Amazing211 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.22km from city center
I’ve been to Hanoi a few times and hotel service here is generally good, but Solaria truly stood out for us from the moment we stepped in, all the way to when we left and were warmly sent off by the porter. The level of service was impeccable. The hotel itself was excellent, cleanliness, welcome drinks, snacks, and overall comfort were all on point. Everything felt thoughtful and well taken care of.
A special shoutout to two wonderful staff members who made our stay even more memorable:
1. Daria: During breakfast, we asked about the special chili salt powder served with fruits (it was amazingly tasty!). Daria not only explained where we could get it from a local mart, but also thoughtfully packed some in a container for us to bring home. Funny enough, we loved it so much that we bought fresh mango that same night and finished everything immediately!
2. Lily (Reception): We would like to give our heartfelt compliments to her, who assisted us from our first day to the last. She brought us on a room tour, polite, friendly, and answered all our typical tourist questions with ease.
As we had requested a high floor, we were assigned one of the highest floors in the hotel. Lily thoughtfully informed us that the restaurant is located right above and operates until 10pm, so there might be slight noise until then. She checked if we were light sleepers and offered us the option to change to a lower floor for the remaining nights if it became an issue. The next morning at breakfast, she personally checked in with us again regarding the room, and it turned out to be perfectly fine for us, we didn’t notice much noise as we were still awake around that time.
Since this was our anniversary trip (which I had indicated in the hotel remarks), our room was beautifully decorated with towel-shaped swans and rose petals, a really lovely touch. The next morning at breakfast, after our meal, Lily came by and presented us with a specially made coconut pandan pudding dessert. She shared that it was prepared for us today as we seemed a little tired from traveling the day before.
During breakfast as well, Lily brought up about our request with housekeeping team for a firm pillow from the night before. Although we were initially told only one type was available, she took the initiative to explain and said she would try to source one for us. That very night, I received a firm pillow, truly thoughtful service. Lily also helped us plan our travel time to the airport, offered to assist with booking the hotel spa via her personal contact, and gave fantastic local food recommendations like cháo sườn with quẩy and rượu (sadly the shop was closed when we arrived, but it’s definitely on my list for my next trip to Hanoi).
What really stood out is how Lily picks up on small cues and chooses the right moment to communicate, making everything feel very natural and personalized rather than forced. There was even more she helped us with along the way, always attentive and proactive, which really made a difference to our stay.
To top it all off, during checkout, we were gifted local souvenirs, Trung Nguyen coffee drip filter and coffee powder, which was such a lovely and thoughtful gesture. Overall, an outstanding stay. Highly recommended, and we will definitely return on our next trip to Hanoi 🩷FromINR 8,379
Great1288 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.4km from city center
An amazing location which is a short walk/grab away from many of the attractions that tourists want to see.
The only thing I want to point out is that it is a little bit difficult to access with a car or a motorbike, so those with limited mobility may want to reconsider this hotel as accessibility may be a problem.FromINR 1,868
Very Good69 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.3km from city center
Very nice and good looking hotel. Cool place to chill for the hot weather during this time of the year too. Tourist spots within walking distances.
Helpful reception. Only thing was that the wait to check in was a big long as they were cleaning up the room. Maybe the previous group checked out late.
But all in all maybe I will comeback to the same place for a short stay again.FromINR 2,902
Amazing62 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.6km from city center
Staying here 3 nights for our Hanoi trip! Everything was good! Their staff giving us super friendly and helpful info. At first, we only stayed here 1 night then we went to Halong Bay and back 3 days later but that night we continue our Sapa trip. But taking night train, Ms Trang is so helpful and arrange us to shower at their Spa’a bathrooms and provide us towels and shampoo. Ms Lyly is the best who help us made restaurants booking and provide info during our Hanoi trip. Really enjoyed our stays in Hanoi with their service.FromINR 4,105
Very Good346 Reviews
Hanoi|5.26km from city center
Standards for four-star hotels can vary significantly from one country or region to another, and this often leads to very different expectations for travelers who are familiar with the rating systems in their own countries. What is considered a four-star experience in China, for example, may not align perfectly with what you will find in Vietnam. With that in mind, the Sen Grand Hotel & Spa Managed by Sen Group in Hanoi offers a stay that I would describe as neither particularly impressive nor particularly disappointing—somewhere comfortably in the middle.
The hotel does have a few positive points worth mentioning. One of the main advantages is its location. It is situated fairly close to a main road, making it convenient for guests who want quick access to transportation, nearby shops, and general city activity. This can be especially useful if you plan to explore Hanoi frequently or rely on ride-hailing services. Additionally, the area around the hotel has no shortage of dining options. You will find many restaurants and small eateries right at the doorstep, which makes it easy to grab a meal at almost any time without having to travel far.
However, like many mid-range hotels in Southeast Asia, the Sen Grand Hotel & Spa does have some shortcomings. The most noticeable issue is the water pressure during showers. Guests who prefer strong water flow may find the shower experience somewhat underwhelming, especially during peak hours. While this is not a severe flaw, it does impact the overall comfort level of the stay and may be something to keep in mind if consistent hot water and strong pressure are important to you.
Aside from the water pressure, there are no major defects or serious problems with the hotel. The rooms are generally clean, the basic amenities function as expected, and the service is acceptable for a hotel in this price range. It may not offer the refined details or higher-end comfort that travelers would expect from a four-star hotel in China, but it does provide a practical and reasonably comfortable place to stay if your expectations are aligned with local standards.
In terms of atmosphere, the hotel strikes a balance between simplicity and functionality. It does not deliver a luxurious experience, but it also does not fall short in any critical area. For travelers who prioritize convenience, accessibility, and basic comfort over premium facilities, this hotel meets the needs sufficiently.
Overall, if you have alternative choices, you may consider comparing your options, especially if you are looking for amenities that match Chinese four-star standards more closely. However, if your choices are limited or you simply need a decent, reliable place to stay in Hanoi without major concerns, the Sen Grand Hotel & Spa is a reasonable option. It offers a straightforward experience that fulfills the essential requirements of a short or medium-length stay.FromINR 3,836
Great306 Reviews
Hanoi|7.69km from city center
The hotel room is so spacious and sparkling clean. I like it has both washing machine and dryer
Reception staff are professional yet friendly
The pool is comfy and gym is spacious with a lot of equipment
Breakfast was fine not the best one I had in Hanoi but acceptable
The only down side is it’s far away from the tourist spots.FromINR 7,856
Great282 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.32km from city center
Overall service rendered is good. Both Lisa and Sunny are very warm and helpful. Location of hotel can be identified easily as it is very near to the old St Joseph Cathedral. Hotel facility is a little aged, for example, the flexible shower head, we did encounter a little difficulty to use. Room is a little small and room has only one lugguage rack cum sofa seating bench. For us, we have 2pcs of lugguages and one of them will need to be put on top of writing desk to be opened up. As a transit hotel in our overall tour, this hotel is great. Breakfast is reasonably good too.FromINR 3,029
Breakfast
Great103 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.29km from city center
Hanoi Paon Hotel & Spa is fine overall. It’s worth staying here if you get a good price, but it doesn’t really feel worth it at a higher rate. The breakfast is nice with a good selection and was one of the better parts of the stay. The view, especially from higher floors or the rooftop, is pleasant and adds to the experience. The hotel is comfortable enough and well located in the Old Quarter, but nothing particularly stands out. Overall, a decent option if the price is right, otherwise there are better choices in Hanoi for the money.FromINR 4,586
Very Good52 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.32km from city center
I stayed at Oriental Suites Hotel & Spa in Hanoi and really enjoyed it. The location is excellent – right in the middle of the Old Quarter, which makes it perfect for shopping, eating, and experiencing the nightlife. The staff were very friendly and helpful, and the rooms were clean and comfortable.
The only downside was that my room didn’t have any windows, which made it feel a bit enclosed. That said, everything else was great, and for the location and service, it’s still a fantastic choice.FromINR 3,609
Very Good100 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.33km from city center
The location of the hotel is okay, and the service is okay. The hotel is older, but it's acceptable. Breakfast is average, remember you get what you pay for.FromINR 4,444
Very Good86 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.48km from city center
This hotel has a superb location, easy walking to top attractions in the city center. Breakfast service is good too! We enjoyed the buffet service. Just a few staff need to be reminded of privacy since our room was opened without our consent.FromINR 5,605
Great64 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.31km from city center
The hotel is located near Hoan Kiem Lake in the center of Hanoi, and is not far from 36th Street, Train Street, St. Joseph's Cathedral and Ho Chi Minh Memorial Hall. Hotel service is very good, the facilities feel a bit long, the room near the street will be noisy at night, we stayed in the first night by the street with a balcony room, because I sleep not very well, I feel a bit noisy. After communicating with the hotel, we quickly changed two rooms that were not on the street. Thank you very much to the ladies at the front desk.FromINR 9,469
Very Good951 Reviews
Hanoi|9.85km from city center
The room was clean and tidy, and the bedding was comfortable, ensuring a good night's sleep. The front desk staff were warm and attentive, making the check-in process efficient. The location is convenient, with easy access to transportation. The hygiene details were impeccable, and the facilities were comprehensive. Overall, the experience exceeded my expectations, and I would definitely choose this hotel again for my next trip!FromINR 4,374
Very Good326 Reviews
Hanoi|3.75km from city center
Novotel Hanoi is truly outstanding. The room is spacious, the food is abundant and delicious, and the staff are extremely friendly and very helpful.
Unfortunately, the room lighting is not bright enough at night, so it’s not very comfortable for working, but it’s perfect for a vacation.FromINR 7,615
Great96 Reviews
Hồ Hoàn Kiếm Area Hanoi|0.72km from city center
The hotel was clean, well-located, and overall a very good hotel. All the staff were kind and polite, and I'd love to stay here again. My only minor concern was that the bathroom door lock got stuck and I couldn't open it. I had to call an employee for help, which was quite a stressful experience.FromINR 4,699
Best Hanoi Transport for Different Travelers
Travel Style | Recommended Transport |
|---|---|
First-time visitors | GrabCar and walking |
Budget travelers | Public bus and metro |
Solo travelers | GrabBike, bus, and walking |
Families with children | GrabCar, 7-seater car, or private transfer |
Travelers with luggage | Taxi, GrabCar, or airport transfer |
Old Quarter sightseeing | Walking, cyclo, or electric buggy |
Avoiding traffic | Metro or GrabBike |
Late-night arrival | Pre-booked transfer, GrabCar, or official taxi |
Tips for Filipino Travelers in Hanoi
- Download Grab and Google Maps before your trip.
- Carry small Vietnamese dong notes for buses and local rides.
- Save your hotel name and address in Vietnamese.
- Avoid peak traffic from around 6:30 AM to 9:00 AM and 4:30 PM to 7:30 PM.
- Leave earlier when traveling to the airport.
- Use the exact pickup pin when booking Grab.
- Ask your hotel to write down destinations that are difficult to pronounce.
- Keep your bag closed and in front of you on crowded transport.
- Check the weather before booking a motorbike ride.
- Confirm cyclo and taxi prices before starting the journey.
FAQs About Hanoi Transport
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What is the best way to get around Hanoi?
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Does the Hanoi Metro go to the airport?
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Is Hanoi public transport expensive?
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How should I pay for transport in Hanoi?
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Is it safe to rent a motorbike in Hanoi?
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