4-Star Hotels in Surat Thani Province, Thailand

I recommend this hotel! Their service is good. I have made a request to put happy birthday banner in our room coz its a surprise for my husband and they made it happen. Thank you 🙏🏻  Somethings for improvement: The internet connection in the room is intermittent. I think the kettle and sofa need replacement/ new upholstery already.  And maybe a bigger tv. Coz the room is big but the tv is tiny. Maybe better options for the breakfast buffet.  But our overall stay with Sarann was great. And yes, I will book it again if we return to Samui.

From the minute we arrived to when we left, the service and staff were excellent. We have to give a huge shout out to Cleo. Her customer service skills are outstanding. She was there when we arrived & provided great info & hospitality, as we were early. She was also there when we left & came to say ‘goodbye’. The room was spacious & had everything we needed, umbrellas and a beach bag! The breakfast had an excellent choice and bar food very good. We thoroughly enjoyed our stay, we would recommend & we will return. Thank you 🙏

Location is ok, around 17 mins walk to central samui.  Breakfast is good, many choices Swimming pool is gigantic The beach is just footstep  away however the sea current was strong, it’s a bit hard to swim The pool access room is good,  Hotel staffs were all very nice  Dinner at the restaurant for Xmas, it’s 5,000 bahts for 2 adults and 1 little kid. It’s quite pricy given the bad food quality. Really not up to standard but 4 stars, can’t expect too high tho.

Unfortunately, the yoga instructor was not available, hence, we didn’t get to enjoy the yoga sessions as planned. If only the hotel is contactable and we can plan on other dates. Their reservation email is not working, then how do we get in touch with the hotel? Sent 2 emails and yet the staff said there were no emails received. How strange! The room we were checked in was hot like sauna, and we requested to change the room. The staff said it’s due to the hot weather therefore room is warmer. Rubbish! It’s the AC issue, don’t blame the weather. We were moved to another room but we still need to request for a fan in the room to circulate the cool air. It’s a nice resort but the poor maintenance is a turnoff! We still enjoyed our stay as the staff at the restaurant are very nice and friendly. Overall the resort experience is nice, just the room maintenance was very poor.

The Vannee is a 3.5 star hotel but we can’t do half stars here. The hotel lacks details on most ends but overall a decent place to stay. The breakfast was not good for the 2 days of our stay. The true standout aspect of this hotel is the massive pool that expands the length of the grounds. There is a swimup pool bar.

Amazing place with the beautiful beach and amazing swimming pools. Good for relaxing and enjoying in the resort as it is quite far from the “city” center 😁 Staff is helpful and well organized. Thank you!

We stayed here to be close to the airport, so location was not great. Really your quite in trouble if your hungry, so make sure to hit up the surrounding malls before they close at 9pm. Or your only option will be 711 (which isn’t terrible!?) We were reluctant to stay here after a bad experience with B2 Ao Nang. But this one was MUCH better ran!! Cleaner , and the staff was so wonderful! It is a great bang for your buck. Would definitely stay here again. Only wish they had a gym!

The hotel has a good location and good quality rooms. However, I really didn’t like the hotel’s attitude towards the issue of distributing sun loungers by the pool. All the time they are booked with someone (put down a towel), and there are no people themselves either at the sunbeds or at the pool. As a result, the sunbeds are empty all day, but you cannot occupy them. When contacting employees, they ignore this problem. For example, I attach 2 photos (2 were taken at 7 am - all the sunbeds were already occupied and there was no one there). During the 10 days I was there, I was never able to spend time with them. As for me, this is an indicator of disgusting service from the hotel and this must definitely be corrected in the future

We enjoyed the stay at the resort) the rooms are clean and cosy. The staff is friendly and ready to help. We'd like to thank the lady named Yok at the reception for her kind assistance). We didn't use the resort restaurant as the home restaurant Big O nearby was much better) it's a pity the resort doesn't have its own sun beds( Some guys on the beach collect money for them. It is interesting to snorkel here) We were lucky to see a turtle.

Great pool, clean part of the beach, close enough to walk to lots of cafes and shops. We booked as a family on one booking but were told at check-in we would have to stay in separate areas of the hotel… this was very disappointing as we had requested rooms close together. Manager wasn’t that friendly when we asked to change room to be closer together. Most staff working at resort were friendly and it was clean and well maintained. I would definitely stay again and recommend to others.