4-Star Hotels in Greater London, United Kingdom

Upon arrival at Terminal 4, take the escalator up to Level 2 (Departures) and follow the signs to the hotel. The exit is via a skybridge, and it's only a few minutes' walk. The Crowne Plaza and Holiday Inn are housed in the same complex. The hotel rooms feature laminated glass windows, providing excellent sound insulation, allowing you to enjoy views of planes taking off and landing nearby without the noise.

Really fantastic stay, bed was comfortable, plenty of space and was even lucky enough to benefit with an upgrade! Great experience all round, would 100% recommend!

the room was a good size for one person. the ceiling was rather low, especially in the bathtub where one has to stand inside to take showers. even for me and i’m a small person (165cm/5’4). overall bathtub/shower arrangement was awkward. with only narrow glass partition, water would go everywhere. the water pressure was strong, so that’s a silver lining. appreciated how fluffy and comfy the bathrobe was. the linens felt crisp clean and most of other stuff in the room. but the teaspoons were dirty. the breakfast was okay. the staffs were nice. the location was good. there is a bus stop very close, hammersmith station is only 25 min on foot, a good shawarma place was nearby, and right next to it there’s sainsbury local. the neighborhood felt safe, which was one of the most important conditions i was looking for. final thought: mixed. most parts were okay, some not.

Stayed 3 nights, location is convenient being near to station (Angel) and fairly walkable to Kings Cross station. Daily room service and room interior condition is good. However, during our 3 nights stay our cards were locked out from the lift in 5 different occasions and had to be reactivated at the reception. When asked why, the front desk receptionist told us that the card ran out of battery (???). Overall its a nice hotel at a convenient location if you can put up with some of its system glitches.

Was an amazing stay children loved it . Easy to everything , Will note you have to use a lift for your car so be prepared as it’s tight . Also left an email regarding some hair straighteners left so would like them back

Visited in August, peak season. Given the central London location and the time of year, I can appreciate that prices are higher, so I somewhat understood the cost. HOWEVER, for a room costing on average 1500 RMB per night: it was small, outdated, and frankly, looked quite grubby. There was a strong, unpleasant plastic smell that greeted us upon entry and didn't dissipate even with the window cracked open for our entire four-night stay. The bed linen made me incredibly itchy all over, leaving me constantly scratching. To top it all off, at 1:30 AM, someone accidentally triggered the fire alarm, and the piercing siren blared throughout the building, prompting hundreds of guests to evacuate – certainly a dramatic and unforgettable (for all the wrong reasons) experience. Breakfast was quite varied, and the pool and gym facilities were adequate. But no matter how decent the public areas are, I'm staying in the ROOM! 😩 Absolutely NOT recommended!!!

Very pleasant experience. Booked this for my birthday trip to London, had a concert at night at the O2 and decided to stay in Stratford, which is only 3 stops away on Jubilee line so location is great! Hotel is easy to find as it's next to Westfield, so good to grab coffee and snacks on the way. The hotel receptionist was very warm and welcoming, she was so nice to give me an room upgrade. She mentioned it's because of me being a Hilton Honors member, but I only registered right before I booked the room on Trip.com, so not sure if it's general practice or birthday-related. The view was decent, nothing fancy due to the are, but airy enough. Room was modern design and I personally quite like it, very clean, and the shower is HUGE. Honestly very very happy about it. The only thing I wasn't expecting was that there's no drinking water in the room, like bottled water or other beverages, charged or not, instead there's a glass container with a sign on saying you can collect water and ice at the ground floor. The water station actually had a Brita machine that can give cold still or sparkling water, eco-friendly and avoid waste I guess. I don't mind it that much as I was only staying for one night and was out for the concert most of night anyway. The price included breakfast the second morning, was quite decent, buffet style, more than enough choices for a quick breakfast to my taste. Seating was cosy and view was bright and nice. Generally very pleasant experience and I'd definitely try to stay here again next time I'm heading to O2 for concerts.

Rooms need to be updated but other than that, it’s great. Bed was comfortable and the towels were good to! Breakfast was good, staff was very friendly. The last morning they had the GM in the breakfast room helping out. Very nice and friendly lady.

The hotel is located directly above Paddington Station, offering direct access via a covered walkway so you don't even need to leave the station. Downstairs, you'll find a Starbucks, M&S, and other stores, making both travel and shopping incredibly convenient. Step outside, and you're immediately at the Tube and train stations, providing easy access to all major attractions and Heathrow Airport. The room was very clean and surprisingly quiet at night, with no train noise despite its location. It was a great stay, and I would definitely consider staying here again on my next visit.

Our first night on the top floor was sweltering. We promptly switched to the second floor for our second night, which was a vast improvement – it was much cooler there. The location is truly excellent, conveniently situated right by Euston Station and the University of London. Major attractions such as the Tower of London, Tower Bridge, Westminster Abbey, Big Ben, the London Eye, the British Museum, the British Library, Hyde Park, and Buckingham Palace are all within easy reach.