Excellent sized clean and tidy apar**ent with balcony looking out over the pool.
Friendly staff, great amenities, gym, shop, pool, tennis court, and plenty of space to lounge around in the sun.
Short walk to the shops, bus station and beach.
We were kindly met, quickly arranged, told everything and carried out to the room. The room is excellent, two-level, with two bathrooms, with equipped kitchens, finely working air conditioners and a small balcony. Food is not provided. To the beach a couple steps up to one and 3 minutes up to the other. The hotel is the beginning (or completion) of a gold mile, so there are no problems with walking and shopping. Excellent place to stay!
I went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.
Excellent location and everything you need on your doorstep. Go to hyperdino next door for cheap food and drinks.
Hotel has everything needed and apartments are a good size. Fast service at bar for food and drinks.
Animation team friendly and attentive especially Raquel
Reception and check in very fast. Raquel if Reception was great.
No frills but we had the best time the outside as you walk up is deceiving so wait until you see inside.
Super recommended here! High cost performance! ! ! ! !
The room is very big! You can cook by yourself! Don't have to eat unpalatable white rice)
The pool is particularly good and there are activities to participate in
Super close to the water park, eight minutes walk
At night, you can lie on the balcony and watch the stars. In the morning, you can see the city view.
I will give 9.99 a full score of 10
Because
The only small flaw is: the hotel is particularly tired to walk up the mountain. It is more convenient to take a taxi or drive by yourself, but this can be ignored!
The aparthotel is located on a hill, far from bars, restaurants, discos and other entertainment venues, the ocean is 25-30 minutes walk away, depending on how fast you walk. But in our case it was not a problem, we deliberately chose an accommodation in a quiet and peaceful place and ”with views”.
The views from the room terrace - the terrace is huge, larger in area than many rooms in Tenerife - are really beautiful.
The room itself is designed for a maximum of four - there is a kitchen-living room with a fold-out sofa and a bedroom with a huge bed. The bed mattress is hard, the blanket is heavy.
The kitchen area is equipped with all the equipment: drip coffee maker, toaster, microwave, refrigerator, kettle. There is no dishwasher - aparthotels in France spoiled us a little.
Nearby, within a 10-minute walk, there are three supermarkets.
There is a bakery shop on the territory of the aparthotel, so you can buy fresh bread, straight from the oven, right here. The complex itself is quite large and multi-level - there are elevators on the territory, but to get to the hotel even from the nearest bus stop you always have to go up. It will be inconvenient for elderly people and families with small children.
Hotel was generally nice enough, although room wasn't in great condition. The spa/health care suite was closed for two days out of our stay due a staff member being off on holiday, but we wanted to use the facilities, so this was disappointing. breakfast was ok although hot drinks were not nice.
Booked here for a cheap get away, room was ideal for our needs, it was clean enough, spacious balcony to chill on, powerful shower, location was ideal, few minute walk from anything you could need, roughly 5 minute walk to the beach, exactly what we needed. Rooftop terrace perfect for catching the sun most of the day. Would happily stay again.
My phone broke and i slept very little and told them what i a need so i could carry on with work and only 1 3 guys tried to help. Some of the staff was very nice i tipped the guy that came with the pizza he was very nice but he when i woke up it was bad and you told me i needed to lesve the room and i had to stay awake and it was ****
Very Good
109 reviews
8.9/10
Price from
PHP 11,980
per night
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8.5/10
Very Good
GGuest UserI went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
GGuest UserLovely hotel at a very good location. Modern, nicely decorated for Christmas. Polite staff, good choice for breakfast and dinner. Christmas dinner was something out of this world( been to many hotels, but Xmas dinner now will be hard to match). Not sure if it is always like this but we were the youngest in the hotel(43&47)during the first part of holidays and only later some other younger people joined us. The average age was 60's 😁 This hotel is not orientated to children but for us it was perfect- no screaming and shouting and our girl had fun in the pool by
Herself and her cousin🤣 I wanted to book Spring Hotel Bitacora at first but now I am thinking that I made an excellent choice . That said, I might try it out next time just because of the All nclusive service Bitacora provides. It was a nice quiet stay so if you expect something like Turkey, eith music around the pool, kids disco and shows, this hotel is not for you. We were half board and 4 days we ate at the pool bar and were never disappointed. Good food and reasonable prices. We didn't book UP option because we were with the kids( it's for 18+)but if I ever come without them- I will try it out!
Pros:
Very good location
Modern hotel
Heated pools( wheelchair friendly)
Good food and service
Cons:
No shampoo in a room! It's a first for me 🙈
The tiles in the pool (mosaic) need replacement. My daughter filled probably half of the carrier bag from the bottom saw of the pool🤣
All in all- perfect stay and believe me, I am picky. It is one of the hotels I would recommend to my friends and family
RRaymondA very large resort a small supermarket but if not all inclusive would be a problem as to getting cabs to the local town could get expensive
Night life for kids good but adults cannot even seat outside in the evening s with a drink as pool bar closes at 6 pm
Unless you go to the payable restaurants and champs sports bar not very good if paid for all inclusive
We was in block 7 but as there are still steps to the lift if getting on a bit would be a problem as me and my wife 70 and 65 years
Overall as we had our son his wife and 3 small grandchildren but they 4 minutes walk away why we wasn’t put nearer each other one would never know but we did not book at the same time they were near the reception and dinning room but did have a few cockroaches in there room trying to use the microwave
Overall good resort large pools
RRuhong ShaoThe hotel itself was satisfactory, but we were extremely disappointed with the service provided by a staff member named Cecilia. We stayed at the hotel during Christmas and went on a week-long cruise. On January 1st, we had a flight back and requested to leave our luggage at the hotel for a few hours, as all public luggage lockers were closed that day.
We even offered to pay for the service, but Cecilia refused, citing a need to reserve the space for other clients. However, we noticed the storage area was largely empty. This lack of assistance, especially for returning guests and in a special circumstance, felt unnecessarily cold and unhelpful during the New Year.
This experience has left us disappointed, and we cannot recommend this hotel to others.
PPablo Altvarg JuffeThe place is good, but maybe there are better hotels for the same price. Caleta de Fuste Beach is ideal for exploring the island because it is in the center of it, with a car you have 1 hour up and another hour down from this hotel to go to the best beaches. You can also relax on the hotel's beach with a very beautiful artificial pool made by the sea.
GGuest UserWe had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists.
If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)
Vvirginie detryVery good hotel with comfortable room, excellent breakfast (very good products), beautiful view from the roof terrace, good reception and very well located. Convenient parking. I recommend.
CCapt. Georgios KiliasExcellent location, one side is the port and other side is the beach.
Near Santa Catalina square with many restaurants and cafes.
Negative is the location of the Reception.
First floor and use of stairs. Elevator is not so accessible
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