4-Star Hotels in Canary Islands, Spain

I went on holiday with my partner far away to celebrate our anniversary and we were super lucky and got an upgrade to one of the duplex with golf views, absolutely beautiful and massive for the 2 of us, but it was a bit disappointed as the room was not clean enough and the housekeeper had to come to clean the bathroom a bit better and also the horrible stains on the floor in the room but after that everything was perfect and we were very happy. The hotel is very good located if you are looking for a quiet place to stay far away from the hubbub but be aware that you need to take taxi to get the beach or rent a bike or a car, walking distance is not an option. The swimming pools are really good and you have plenty of space to sunbathing. The staff at the hotel are exceptional and with a high level of customer service and always willing to help, special mention to Martin from the restaurant and also Raul and Diana from the Reception, very good customers service and happy to help. The breakfast was really good and we were very impressed with plenty of variety for everyone and the staff really efficient. On the negative side we would like to mention that we would have liked a small touch from the hotel to say congratulations as we got engaged and we mentioned to Diana and Raul from the Reception and also to Martin but not a small little thing to say congratulations like a card or 2 glasses of prosecco or kind of. About the room, we would like to mention that the mattress are not very comfy as you expect from a 4* hotel and even though the room was very well equipped we missed a bin in the room and we had to use the one from the bathroom in the living room. We did not eat at the restaurant so I cannot tell about the food there and we did not use the gym or the spa either. We will definitely come back next year.

The hotel is very beautiful. The service is excellent. Charming staff we loved our stay. Beautiful pool and jacuzzi

The lobby is very nice and modern, the rooms are okay, a little outdated. The shower was not very nice (a bit yellow and the water did not go down the drain properly), but the bed was comfortable. The hotel is cheap compared to other 4* hotels and it is definitely reflected in the quality. The breakfast was very nice and the staff were friendly.

The hotel itself was satisfactory, but we were extremely disappointed with the service provided by a staff member named Cecilia. We stayed at the hotel during Christmas and went on a week-long cruise. On January 1st, we had a flight back and requested to leave our luggage at the hotel for a few hours, as all public luggage lockers were closed that day. We even offered to pay for the service, but Cecilia refused, citing a need to reserve the space for other clients. However, we noticed the storage area was largely empty. This lack of assistance, especially for returning guests and in a special circumstance, felt unnecessarily cold and unhelpful during the New Year. This experience has left us disappointed, and we cannot recommend this hotel to others.

The hotel is great, I spent a few days in Tenerife with my partner and was great. The hotel has a very good location and is very comfortable and comfortable. The hotel is very comfortable and very comfortable.

Ben hier al vaker geweest omdqt het een fijn en schoon hotel is. Op een mooie locatie. Mooi zwembad. Lekker bed

Very good facilities. Magnificent location, right next to Canteras Beach, and without a doubt the best part, the attentiveness of the hotel staff. From the reception, to the maintenance staff who set up our crib on the spot, to the cleaning staff. Everything was great. We'll definitely return as soon as we can.

The room is very cheap, and the balcony can see the sea, so it is a real sea view room, but the location is between the two big cities, not in the city center, and then about 30 minutes bus ride from the airport.

Superbe hôtel et surtout bien situé avec les transports juste à côté et la plage vraiment pas loin. Quartier agréable.