Atendimento cordial, funcionários prestativos e capacitados. Hotel precisa de reforma. Enxoval de toalhas muito desgastado pelo uso/tempo. Café da manhã, com boas opções.
The first time I came to this beautiful city and this beautiful hotel, I still feel very good, the surrounding facilities are complete, the supermarket is more convenient to eat! The room is quiet! Will come to stay here next time. The front desk is warm!
The hotel was very confused, it had no information about the booking or payment we had already made and wanted to charge again. I had taken a printed copy of the booking as well as the confirmation. A strange situation. I will certainly not book any more for Trip.com to not pass through that
The situation again.
Tudo igual nas fotos, as cabanas são lindas e bem decoradas. A área da Pousada é super bem cuidada, tem um silêncio maravilhoso! O café da manhã muito gostoso!
Só acho que falta a piscina ser aquecida, pois a região é fria e quase nunca se consegue entrar na água. Fora isso tudo 10!
Very good, nearby is a big shopping mall in Carrefour, will book next time. The front desk service is very good, I like to drink hot water, the front desk is to help boil hot water, very good stay experience
Great service and a nice hotel.
Not keen on the duvets having no cover but that seemed to be the same practice in other hotels I stayed in in the area.
The staff were amazing and incredibly kind. Would recommend if you're visiting Porto alegre
Great
104 reviews
9.0/10
Price from
PHP 3,801
per night
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8.6/10
Very Good
BBrunaModern hotel! everything new, clean of good taste everything. The service is very good facility, agile and coffee is very well served with high quality food. Best hotel I have hosted to today, I want to return!
GGuest UserAmazing experience. Probably one of the best hotels we have ever stayed at. The combination of facilities, luxury and service was perfect from the moment we arrived until we left the hotel. Unforgettable moments for us. It will certainly be a must-see on our next trip to Brazil.
GGuest UserThe experience was incredible! Outstanding service from the very first contact. Wonderful team! The afternoon tea and breakfast were delicious. The hotel’s structure is beautiful and cozy, providing an excellent experience for the guests. Congratulations!
VVictoria GimiglianoGreat service and a nice hotel.
Not keen on the duvets having no cover but that seemed to be the same practice in other hotels I stayed in in the area.
The staff were amazing and incredibly kind. Would recommend if you're visiting Porto alegre
GGuest UserThe first time I came to this beautiful city and this beautiful hotel, I still feel very good, the surrounding facilities are complete, the supermarket is more convenient to eat! The room is quiet! Will come to stay here next time. The front desk is warm!
CCalutoThe hotel was very confused, it had no information about the booking or payment we had already made and wanted to charge again. I had taken a printed copy of the booking as well as the confirmation. A strange situation. I will certainly not book any more for Trip.com to not pass through that
The situation again.
GGuest UserThe hotel is very close to the airport, can't get a taxi, can wait for the shuttle. English is not very good communication, no one answers the hotel phone, but fortunately, I finally went to the shuttle smoothly compared with the airport staff.
Novotel is a large hotel chain, but it is the worst sanitation I have ever stayed in. The bathroom is not very clean and the toilet is dirty. Not too clean and clean is only limited to changing towels to make the bed, and Lin bath towels have not been cleaned for a few days.
The only comfort is that the breakfast is delicious, the choice is many, the cheese ball is delicious.
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