5-Star Hotels in Lam Dong Province, Vietnam

The hotel looks great and overall okay. They have an app to book buggy service but the timings are inconsistent and sometimes they don’t respond. Our last day i booked and five buggies drove past us and i had to flag down the next. Breakfast is a complete mess and not the greatest variety. Went to Italian restaurant when we arrived and they have a good menu of cocktails, but server said they don’t make them at that restaurant. I asked why they have a full menu of options and she said she didn’t know. There is no beach access close but the main pool is okay but can be a bit crowded. Overall the look is five stars, but at best 3 would be fair. Not much for couples in the evenings, we went to Matador restaurant down the street and it was amazing. From the cost to experience perspective, i would not rebook at this hotel.

The most of the staff can't speak English! Very negative attitude for our questions, Gave a wrong info or I don't know! The food was so TERRIBL, we ordered for lunch on 1st day. Pumpkin soup and Pizza - So terrible ! No Hot pepper or no Hot sauce. They brought chilli sauce for the Pho! But one manager was so professional, she gave us all we need plus many helpful tips so we could finish our trip without any further trouble. A huge hotel but very few trained staff! Thanks!

Beautiful resort with great amenities. They offer many activities and happily arrange things to do while visiting Dalat. We loved the afternoon tea, heated pool, and breakfast spread.

The hotel is family friendly and located near many attractions for a relaxing family trip with kids

as expected of a 5-star hotel, the hotel was very clean with amazing amenities, including two types of pools and beachfront views. breakfast had a very wide and delicious spread, easily making it one of the highlights of the resort. the rooms were very well-furnished and well-maintained. service was great and welcoming as well, but I would note that we arrived at 11am and our luggages were left in the corner of the main entrance unattended for most of the day. when we came back around 6pm, they were still there, and after checking in, we waited for more than 15 minutes and the luggage had yet to be delivered up to our room. when we headed down for dinner around 6.15pm, the luggage remained at the main entrance which struck us as unsafe. while it was delivered by the time we returned from dinner, it was slightly disappointing, but not a dealbreaker for us. overall would recommend!!

Great hotel even though the swimming pool and gym are not completed but this does not impact our stay. Jade, the front desk staff whom we interacted most is polite and attentive. She is bright spot of our stay. There is room for improvement. The hotel seems to ignore guests who have checked out and waiting in the lobby for flight as flight time may be few hours later. Hotel should offer drinks (plain water would also be appreciated) or assistance to keep guests who have checked out and waiting for flights happy. End to end services are critical and not just during the stay.

If you're looking for a quiet place outside of the city, look no more. I loved the private beach, it was much cleaner than the rest of the shore. The sunrise walk on the beach is the must! Red dunes are also only 5 minutes away. Breakfast buffet was one of the highlights of the day. Be aware that the pool only works till 6 pm. The gym was really cool. New equipment, open till 9. The staff was incredible, always smiling, helpful, and attentive. Shout out to receptionists Thang!

A gem stay by the lake. Beautiful views of river with boats to ride in and pine trees outside rooms. Resort was very clean and staff were very helpful and welcoming. Exceptional stay here. Breakfast was hearty with a wide we range of international food. Best of all was the back to nature feel with deers and peacocks roaming the place.

The housekeeper broke my phone charger, so I complained to the front desk. The hotel manager took about two hours to replace it with a charger of similar performance. I'd like to thank the manager again for his hard work in resolving the issue. (It's a secret that the charger doesn't work when I return to Korea...) I'll be staying here again in October. ^^

My family went with 2 adults and 1 child. When we arrived, there was a welcome drink, a greeting letter and fruit in the room. The space has many trees and lakes, so it feels relaxing and cool. There are 4 swimming pools including 2 small children's pools, 1 oval pool with a jacuzzi and 1 infinity pool by the sea, very beautiful. The room is beautifully designed, spacious, with lots of light. The bed is wide, the blankets and mattresses are clean. Before booking, I read reviews on gg and saw a low score due to poor staff attitude, but when I arrived, I was satisfied with the service and reception. The minus point is that the regular room without a swimming pool will share a wall with the room next door, so the soundproofing is poor, and you can hear people talking clearly. There is only 1 resort in Ke Ga Bay area, there are no other activities around, suitable for relaxation.