5-Star Hotels in District of Columbia, United States

The location is very good, and most scenic spots are within 2 kilometers. Although the hotel is a bit old, it still feels very tasteful. The service is a bit lacking. After the Amazon package arrived at the front desk, I asked twice and was told it was not available. Finally, I took a photo of the Amazon package and said it was found.

Before returning to China yesterday, I chose to stay at the Grand Hyatt Washington. The overall experience has highlights, but there are also some unsatisfactory aspects. When I walked into the hotel lobby, the first feeling was that it was open and bright, and the space was very spacious. There was no crowded feeling of people coming and going in other hotels. I felt comfortable and comfortable walking inside. The check-in speed was also very fast. The staff will kindly hand over an introduction paper, which clearly marked the hotel's various service facilities and precautions. It was convenient and practical, and the favorability was instantly full. However, when I walked into the assigned room, my mood suddenly dropped. This time I was arranged in a corner. The layout of the room was a bit strange, and the lighting was not ideal, giving people a sense of depression. The bathroom was even more ”disaster area”. The space was very small, and the sanitary conditions were worrying. There were still other people's hair in the washbasin, which instantly made me question the hotel's sanitation management. I thought that five-star hotels would achieve the ultimate in hygiene, but I didn't expect such a problem to occur. It was really disappointing. There are also some unhumane aspects in the check-in process. Other five-star hotels can check in by themselves as long as they can make a successful reservation on the Ctrip platform, but here, adults aged 21 and above must assist to complete the check-in procedure, which undoubtedly adds a lot of trouble for guests traveling alone or whose companions do not meet the age requirements. However, the hotel's porter service is remarkable. They are enthusiastic and quick, and they actively help to carry luggage and patiently answer my questions along the way. I can really feel the hotel's professional service quality from them, which is also one of the few warm moments in this imperfect stay experience. I hope the hotel can improve the room allocation, hygiene management and check-in process, and I believe this will bring guests a better accommodation experience.

Classy hotel, well situated with friendly and efficient staff. Dinner was well executed offering both indoor, patio and bar seating depending on your preference. There is a library room with a fireplace to relax with a drink or coffee in the morning. Also a nice gym downstairs including Peloton bikes. Definitely a step up from the big hotel chains and a lovely place to stay while visiting Washington DC.

The location is very good, close to the White House, and in the area where luxury hotels in Washington are clustered. The surrounding area feels very safe. The room is quite large, the facilities are also good, and the decoration has a strong European and American style. It is very cost-effective

The hotel is very luxurious and very big. The front desk is nice. We booked two double-bed rooms. We didn't have it at checkin and gave two double-bed rooms instead. No breakfast, expensive parking, free coffee.

Excellent hotel, central in Georgetown. Superb service, top-notch fitness facility, very good restaurant. All the staff at the Four Seasons are super friendly and helpful. Rooms super quiet and very well appointed. I was happy to be upgraded and was able to use my Trip Coins to slightly lower the cost. Hope to be back again!

Very central hotel (in Georgetown). Excellent rooms. Wonderful service. Only issue when I was there was the kitchen was down due to a small fire the night before. I was warned about this just before my stay. Then, the elevators broke down for an evening. The staff made up for it.

Facilities: ⭐️⭐️⭐️⭐️⭐️ Hygiene: ⭐️⭐️⭐️⭐️⭐️ Environment: ⭐️⭐️⭐️⭐️⭐️ Service: ⭐️⭐️⭐️⭐️⭐️ I stayed for several nights in a row. The hotel is clean, the environment is good, and the transportation is convenient.

Come to DC to live in Park Hyatt for 3 days. The area where you are located should be good. If you take a taxi, you can't go anywhere, but if you take the subway, there is still a distance from the subway station. The doorman is more welcoming. The only drawback is that the three nights of staying in the hotel did not change the toiletries once.

The hardware of the hotel is great, from the lobby to the indoor facilities, it is in line with the grade of St. Regis. But the service is really disappointing. It took more than 30 minutes to ask for a pair of slippers, and I waited for an hour and a half for a toothbrush, but it still didn't come. I called to ask, and the reply was: I forgot! I checked out on the third day and told the person in charge about such bad service. This person said sorry, but he was actually very arrogant and didn't apologize sincerely. No one helped with the luggage when I left the hotel. The guy at the door didn't leave at all. Well, I saved the money for a cup of coffee. DC St. Regis, no chance next time!