5-Star Hotels in Community Of Madrid, Spain

The hotel is far away from the city center but public transportations are nearby so pretty convenient. I traveled solo and was put in a room with 2 twin beds pushed together so I’d asked to change me to a one queen but the front desk guy said they’re all booked, although it seemed pretty empty on a Monday. The room I stayed in didn’t have a bathtub but the design was really nice with a great view. The lights were very complicated to use because they had too many things going on so sometimes the lights in the room turn on out of no where in the middle of the night extra bright. The room had cool technologies though like automatic blinds that blackout the room, vanity lights, and rainfall showers. You pretty much don’t know what kind of designs the room you get will have so it might not be for everyone who must have certain things-might be better to go with a chain brand. The room had weird things like 3 landline phones-one by the bed, one on the tv wall, and one near the toilet in case you need to order room service while pooping I guess. The hotel amenities like the pool were closed and chairs were covered and certain areas seemed rundown for a 5-star hotel. Overall, ok experience.

The stay was wonderful, it's not my first time living here, and I think it's the best place in Madrid!

The room is big, but the soundproofing is not good. The shower water is a bit small. The airport is 15 minutes away by car. There is a microwave and a bathtub in the room.

This is the BEST Edition I've stayed ever, from the moment I got off the taxi, the staff was so attentive, from checking in to going to my room, everything was seamless. Every staff you meet in the hotel was friendly and welcoming. Facilities in the hotel is second to none and love the interior design in the hotel. Definitely will stay again

We were traveling through Madrid over our anniversary and had a lovely stay at the Barceló! The room was spacious and the bed was very comfortable. Although the breakfast felt a little overpriced, it had a good selection of options (even some gluten free items!). We didn’t get a chance to get in the pool, but my husband loved the sauna. Overall the hotel is located in a very convenient area and was easily walkable to the metro along with many other shops and restaurants. The staff were all very pleasant and helpful and we had a wonderful stay. Would stay again!

The service was very good. Our luggage was lost when we arrived. After the Lost&Found was completed, it was about 10:40 pm. The front desk actively helped to book a restaurant in the nearby kitchen that was not closed. The bellman Persian brother Arian was also very warm to greet us and settle in to ensure our stay. The quality of the hotel restaurant enjoyed the next day is also the standard of the Lorechado series. The Filipino brother knows that we have to catch the evening flight to greet the kitchen to speed up the dinner production, and divide it into two in advance for convenient dining. Half a month of journey is perfect here to end, next time I go to Madrid will choose to live here.

The hotel is in a great location, close to the Puerta del Mar Museum and Retiro Park, and within walking distance to Puerta del Sol. The room is large, well-equipped, the breakfast is rich, and the service attitude is also very good.

The facilities are a bit old, but the price performance is very high. Unfortunately, there is no swimming pool, and the children are not happy enough. Parking is not very convenient, but breakfast is very good! The hotel is at a great location, and there are big brands nearby.

The room hardware is OK, but the front desk is a bit troublesome. The hotel is located in a busy city and is quite noisy. I asked for a high floor for quietness, but they gave me a room on the third floor, saying that the third floor in Spain is equivalent to the fourth floor, and there are no other rooms now. I went upstairs and opened the door and went back to the front desk to ask for a room change. It was right next to the main street with heavy traffic, and there was no light at all facing north. Seeing my firm attitude, the front desk took out another room on the eighth floor facing east. There was a ready-made vacant room, I don’t know who they wanted to bully. The hotel breakfast was OK, quite satisfactory.

I booked a room for a client and I had already paid for it. The hotel front desk system did not find it. Fortunately, I arranged for staff to accompany the client to check in, otherwise it would have affected my client's experience. There was a problem with the account system of the international chain hotel. It is hard to understand.