5-Star Hotels in Matrouh Governorate, Egypt

Отель отличный, номера чистые и уютные. Пляж хороший (песок), но заход в море и сама линия в камнях, взрослому тяжело купаться. Бассейн подогревается и регулярно чистят. Отель работают только на завтраках и это минус. Обедать и ужинать можно в ресторане, еда вкусная, средний чек на одного (обед) 1200 фунтов или 2200 руб.

فندق أقل مايوصف عنه بأنه رائع موقع ممتاز طاقم احترافي ويوجد فعاليات عده وخدمه غرف رائعه

The hotel is large in size and the quality level is average. Business travel is recommended, travel is not recommended. Equivalent to domestic express hotels, the standard is defined as 3 stars. Winter is off-season, no one

The hotel is perfect but the level of cliente is a catastrophe I used to go the ghazala one for 10 years now and the level is completely different also I paid a very high price They promised it will be better next time Let’s wait and see

Amazing place, really clean, really spacious. Plenty to do. I advise take a car with you as it is about 1-1.20 hours from Alexandria. Also book the hotel between July- end of august. There is a indoor pool which is heated and an outdoor pool which is cold, they also have a beach, gym, sauna, jacuzzi but the time I went the jacuzzi and sauna was not on or available. The have a room that has two small snook tables, a outdoor football 🥅 ⚽️ pitch/court, basketball ball 🏀 court and a tennis/Badminton 🏸 🎾 court. Water park, late night entertainment. The women called Sara at the Concierge is very helpful very professional. Hospitality was amazing from her think she was the manager. She even allowed me to have a late check out without any charge but the staff in very helpful. Very friendly. The hotel is very spacious and the rooms are very spacious. The food was fine but nothing spectacular.

Good luxury hotel, about 2 hours away from main city Alexandria. Was quite empty when we visted (1st week of October). The room was very clean and comfy, beach was great and the staff are very pleasant. We didn't get to try the pools but they seemed good too. Selection for breakfast and dinner was good, if not exquisite. My only small remark is that at this price range, I have stayed in more luxurious hotels in Hurghada, with all-inclusive access and better reataurants. It's a small nitpick, but I had to say it, since most hotels at this price range are quite close in quality and only the small details differ. I do understand the closeness advantage for north coast hotels vs Hurghada so that must be factored into the price.

Because it is the off-season for tourism, the surrounding shops are not open. Fortunately, there is food in the hotel. The service is pretty good. You can order food and it will be delivered to your door. The sea in the hotel is also very beautiful.

Staff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time. The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel. The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate. The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination. As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good. The ATM machine in the hotel lobby is a good facility, which is very convenient for guests. Only some shops are missing. The hotel as a whole has been comparable to many international brand hotels.