The staff's care is good, they are all educated and friendly. The room with a small fan is swept. The bathroom on the day we arrived had hair inside the box. We stayed 2 days and the room was not cleaned up at the hotel. The breakfast is raw, one of the daily we go down, was missing more than half an hour to close the timetable and had almost nothing more, milk, coffee, cheese, juice ... had already finished everything. And when they asked if they were to rest, they said no, because it was over, and there was still enough guest to drink coffee.
Hotel located in the centre, very disturbed area for night. We are not staying at the hotel because of lack of parking, with a viewing skin indicated an external parking on a prostitute street, completely unsafe to walk the night mainly with family.
The hotel service was satisfactory, you understand our problem was helped with cancelling the reservation.
Que hotel MARAVILHOSO!!!
Clean, reception, feeding and unpleasant space!
All very conciliating and organized, I wanted to thank in particular the Fabio of the reception that gave us all the necessary support from the entrance to the exit, thank you for everything are of congratulations!!!! I will come back more times .
Hotel and good, but I didn't stay at the booked date, for health reason I tried to change the booking date 10 days before but without success I contacted hotel not achieved result, I called trip I can't talk perti a day due to the competence of the site
Hotel near Pampulha,Belo Horizonte40% of visitors choose this area
GGuest User2025.01.20
Good value for money.
The room had 2 single beds. I was alone, and it was perfect for me. The bed linens were clean. The room and bathroom were nice. The air conditioning worked well.
There was a minibar that wasn't very powerful, but it kept the food cold. There were no products in the room, but there was water, soda, and beer at the reception for anyone who wanted to buy something.
I preferred to buy something at a bakery that was nearby. My ”close” may not be the same as ”close” for others...lol. But it's on an avenue just above (Av. Portugal), about 1.3 km away. The bakery has everything, including self-service. I went for lunch and bought snacks for the afternoon and evening. On the way back, there's also a super fruit and vegetable market with very affordable prices for anyone who wants to buy fruit.
Depending on the purpose of your trip, if you have the morning or afternoon free, there's a beautiful setting for a walk or a jog. Just cross the street.
I didn't have any problems with noise during my stay. I was able to spend the day studying. There were a few guests who didn't have the manners to close the door slowly. I stayed on the 1st floor, apartment 203. From the side window, I could see part of the lake.
The breakfast is simple but adequate... it has the basics (coffee, milk, juice, two types of fruit, bread, cheese, ham, cakes...) There's a sandwich maker to make you something.
I can't say anything about parking, because I didn't have a car.
So that's it! I went to take a test for a public exam, so for me it was easy and the service was good.
If you don't want to walk, Uber shouldn't be expensive for that route.
Hotel near Pampulha,Belo Horizonte40% of visitors choose this area
AAiriston2025.02.08
I was very pleased with my stay. The hotel is very clean, which made all the difference in comfort. The breakfast is varied and tasty, with good options to start the day off right. The staff was excellent, always helpful and polite. The location is another positive point, as it provides easy access to several attractions and services. Considering all this, I found the cost-benefit to be very good. I would definitely stay here again!
Hotel near Savassi,Belo Horizonte60% of visitors choose this area
Llarafm2025.03.25
The room was a bit smaller than the previous one stayed, with quite worn out furniture, bedsheets and towels. AC was good, bathroom size was alright as well. The breakfast was the highlight, with great options and many local delicacies. Super well located, near a shopping mall at a walking distance and many famous pubs just across the street.
The hotel was very good and the room was very clean and the room was very clean and the room was very clean.
Very Good
100 reviews
8.5/10
Price from
IDR 726,248
per night
Check Availability
See All 3-Star Hotels in Minas Gerais
Recent Reviews for Minas Gerais Hotels
See all
7.9/10
Good
GGuest UserGood location, spacious room, very good shower and hearty breakfast. However, terrible service, especially from Marcelo, the elevator didn't work to the floor we wanted, we had to climb the stairs, very old. Bad bedroom bed, springy and making a lot of noise about nothing, poor quality pillow. Slippery shower floor. We stayed over the weekend and due to the fair on Sunday, there was a lot of noise in the early morning due to the tents being set up. Terrible, I won't go back and I don't recommend it!
LLINGThe location is very close to the airport. There is a free shuttle bus to the airport. Just talk to the front desk of the hotel in advance. A little distance from the city center. The restaurant in the hotel is good. The price is not high. The taste is good.
AAGNew hotel, clean, good accommodation, well next to the airport.
But the morning is a bad breakfast, no variety.
There were only two kinds of fruit, mammon and melon, and there was no salt bread, the only option was shaped bread, egg, and cake, that every day.
The restaurant's cardapio was also unsorted, and the days we decided to dine there were not making cardapio sandwiches, just soup, for a hotel of this door and this price, they left much to desire.
FFelipeSmall but very comfortable room, didn't use the pool or sauna, but they looked very good, the shower was easy to adjust and very good too. The only thing that left something to be desired was the damaged toilet.
GGuest UserMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
LlarafmThe room was a bit smaller than the previous one stayed, with quite worn out furniture, bedsheets and towels. AC was good, bathroom size was alright as well. The breakfast was the highlight, with great options and many local delicacies. Super well located, near a shopping mall at a walking distance and many famous pubs just across the street.
DDrumondI went there on Valentine's Day and found that the whole hotel is in order, especially on such anniversaries. Very cost-effective and worth it! The rich and varied breakfast makes the daily price more valuable. The room is also very nice. I just missed a heated swimming pool because the pool area is cool, but it is impossible to get in, it's too cold! For BH hotels, heating will be a big difference.
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
HHupohupoThe hotel is very good, quiet, the room is large, and the breakfast is very good. The lobby has a large staircase, looking at the space, retro, and good environment.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.