I paid a good price when booking and managed to stay very close to the airport. The hotel offers coffee early for travelers, starting at 4:30 am, has a 24-hour reception and offers a transfer service at a very affordable cost.
Great location. Very clean. Reasonable service. Reasonable breakfast. Ok facilities. Air conditioning ok, shower took a while to heat up this time. Large covered parking lot with always spaces.
My experience was bad at the site.
I paid about 300 reals per day, which is already well above the average for the room type.
During the night I came to sleep around 2 a.m., around 3 a.m. the air conditioning that is moving inside the bathroom furnace began to make a very high noise, as if I had something hitting the engine. I called at the reception, it was three times and the boy just said he was making a setup that would stop, not stop. Only almost seven of the morning was in the room and I'm going to see the noise was very high. The window of the room does not open, it has no way to circulate air, they have not solved my problem, they have not proposed to change the room, they have not offered a fan anything! Summary: I couldn't connect the air for the unsupportable noise, and I couldn't open the window, I went to travel and drive without sleep, so I couldn't sleep in a room full of uberaba heat.
The team couldn't have been more pleasant or performing, but one night the graduation ceremony ended late. Although they arrived at the restaurant just before the closure time announced, they prepared and served our request with joy. VERY impressive – This would not happen in many countries in the world!
The two criticisms that I have made are more comments than criticisms: the breakfast juices were industrialized and unchanged. (goiaba, caju and grape, although there was green-tox juice), I think natural orange juice or abacaxi juice would have been a welcome option.
The second comment - the pieces of bacon were cooked to get hard and difficult to eat.
The hotel is very good, with excellent location, a wide apartment (we stay in a single double room) and very pleasant. The sympathy they have taken us into consideration has made us welcome and makes us thank you for making our stay in the city and in particular in Dubai Suites so pleasant.
Hotel fulfilled what you promised, accommodation, services.
The care may take a little while, because there are few staff depending on the demand of guests.
Breakfast! Super varied, we need to leave before 7:00, but yet we could serve.
Hotel near Pampulha,Belo Horizonte10% of visitors choose this area
GGuest User2025.02.15
Good hotel. The Wi-Fi could be improved, it practically didn't work all day. Another point, my registration didn't appear in the system so it took a while to make the reservation. Other than that, everything was ok, good.
The breakfast is suffering, too small for the hotel size, and they could have already resolved this, given the hotel age. In addition, only two staff members did not realize the full service of table cleaning, replacement of tools and the items offered in the buffet. We understand that the hotel price is economic, but it is not for that reason an advance authorisation for this type of disorganization.Suggestion: reduce buffet options, but ensure that no shortage of minimum, such as hot coffee and salt bread.
Very Good
47 reviews
8.3/10
Price from
PHP 1,674
per night
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8.1/10
Very Good
ZZilda NogueiraExcellent stay! I will definitely return to this hotel and will always recommend it. Very helpful and kind staff. Very nice room. Good bathroom. Excellent breakfast!
I went with two friends to walk around the city and took the opportunity to visit the hippie market. It is on the street of the hotel. You just have to get off and walk there. It was great!!!! The hotel is in a perfect location.
After checking out, I asked them to store my backpack and those of other friends who were with me at the reception, since we would still be in the city for the whole afternoon and our trip would only be at night. The receptionist promptly helped us and kindly stored our luggage until 10 pm. When we returned, they even made the bathroom in the cafeteria available for us to use, if necessary!
Anyway, I would like to praise the entire staff and the hotel structure, which was truly excellent in every aspect.
In addition to all the comfort and location, the excellent service certainly made all the difference in our stay.
A 10!
LLINGThe location is very close to the airport. There is a free shuttle bus to the airport. Just talk to the front desk of the hotel in advance. A little distance from the city center. The restaurant in the hotel is good. The price is not high. The taste is good.
AAGNew hotel, clean, good accommodation, well next to the airport.
But the morning is a bad breakfast, no variety.
There were only two kinds of fruit, mammon and melon, and there was no salt bread, the only option was shaped bread, egg, and cake, that every day.
The restaurant's cardapio was also unsorted, and the days we decided to dine there were not making cardapio sandwiches, just soup, for a hotel of this door and this price, they left much to desire.
GGuest UserPra resumir, me trataram diferente, não deixaram eu receber visita mesmo pagando a taxa do hotel, não me passaram senha do Wi-Fi mesmo pedindo várias vezes, até desisti. Pedi comida em outro restaurante pelo iFood, eles esqueceram de mandar talher, pedi os talheres, eles não quiseram me dar ou ao menos alugar, tive que comer com a mão. Coberta do entregaram no dia seguinte, recebi um colega meu lá, e eles barraram na entrada. Enfim, me senti muito mal como pessoa! Me senti mal tratada mesmo, por puro suco do preconceito, sei lá se acharam que eu tinha cara de pobre ou o que aconteceu. Mas tudo bem! Nunca mais vou me hospedar nesse hotel, e quem eu puder aconselhar não ir eu aconselharei. Pessimos funcionários e pessimos seres humanos!
GGuest UserVery good quality hotel! Staff were professional, friendly and helpful.
The food at the restaurant is probably the best food in Lagoa Santa.
Location is right next to the lake, beautiful views.
The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes.
The bikes are easy to hire from the hotel too! 🚴
Stay HERE!
GGuest UserMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
LlarafmThe room was a bit smaller than the previous one stayed, with quite worn out furniture, bedsheets and towels. AC was good, bathroom size was alright as well. The breakfast was the highlight, with great options and many local delicacies. Super well located, near a shopping mall at a walking distance and many famous pubs just across the street.
DDrumondI went there on Valentine's Day and found that the whole hotel is in order, especially on such anniversaries. Very cost-effective and worth it! The rich and varied breakfast makes the daily price more valuable. The room is also very nice. I just missed a heated swimming pool because the pool area is cool, but it is impossible to get in, it's too cold! For BH hotels, heating will be a big difference.
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
AAnonymous UserGood room, comfortable bed, but a little dark, basic without much decoration or amenities. The receptionist charged me twice and I had to receive a refund after the stay. Location is great, close to several restaurants and shopping malls.
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