Recent Reviews for Queensland Hotels

Hope Harbour Hotel
7/563 Reviews
Had to wait while one of our 2 rooms was made up but the room that was supposed to have been made up had only had the beds done. Toothpaste splattered across the bathroom mirror, toilet unscrubbed, no face washers, hand towel or bath mat though there were fresh towels on the beds. The kitchen hadn't been done as there was no dish cloth or liquid for cleaning only 2 tea cups, no mugs and the fridge contained half eaten yoghurt, a full bag of grapes and a 1/4 of rotten watermelon its juices all crusted under it. The well frosted freezer contained a partially eaten iceblock frosted into the freezer, obviously it had been there long enough to be frosted to it. The kitchen had not been stocked with tea coffee sugar or most importantly for me milk (being a little fussy I bring my own tea and coffee) I have doubts about if it was vaccumed due to the pills as several other items on the carpet. I mention the pills as we had young children with us. The aircon remote had no batteries or back to it but we just swopped out the batteries for the T.V. remote The cleaner sent to remedy this politely made it clear that she wasn't the one who'd made up the room. She cleaned the mirror restocked the face washers, hand towel and bath mat, removed the food from the fridge and freezer and upon request gave me a cloth for me to scrub off the crusted watermelon juice. The beds were clean (I checked) with fresh sheets and comfortable. They were clear that they expected courtesy to others by not making alot of noise late at night or slamming doors. The pool area could have been cleaned. I don't know where the dirt came from but it was there when we arrived and still there when we left. The lobby chairs I wouldn't sit in, needed a good scrub with soap and water. They unlocked the freezer at the Cafe late one night for us to buy ice cream. The staff were helpful and polite. The kids loved playing ping pong and swimming.
Peppers Soul Surfers Paradise
8.5/595 Reviews
This is my second stay. It should be the best hotel (apartment) in Surfers Paradise. Generally, apartments are cleaned every three days, but Soul cleans every day. The location is very good. Just downstairs and across the road is the beach. There are many restaurants around, which is convenient for dining. The room is very large and spacious, very suitable for family travel. I will choose Soul again next time. It's really great!
Mantra Esplanade
7.9/5108 Reviews
Cairns City
The Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
Aquarius on the Beach
7.9/5109 Reviews
The location is right on the strand of the beach. The sunset is very beautiful at dusk. It is also very convenient to go to the coffee shop to the supermarket and walk for 10 minutes. Buy all the daily necessities and sit on the terrace to watch the sunset until dusk, which is pleasing to the eyes. As for the service, there is basically nothing except Check In. It's not like living in a hotel in the Asia-Pacific region, with five-star service In terms of price, in terms of 1000 heads, it does not include anything. It is really because there is no choice.
Daydream Island Resort
7.8/5122 Reviews
Daydream Island is not big, but it is very pleasant. There are many boat trips from Hamilton Island to Daydream ~ it is very convenient! The last boat we took took us to Daydream Island, and each of us was given a necklace made of small conch shells. The staff are friendly and the breakfast is rich. Kangaroos and stone plovers can be seen everywhere, and there are small sharks and stingrays in the pond... the overall feeling is very good! ! ! Key points to avoid: If you want to play or fly from Hamilton Island, choose to stay on other small islands. Do not live on Long Island. There is no direct boat from Hamilton Island to Long Island. You have to reverse the boat at Shute Port, and the frequency of flights Very few. (It took me half a day to inquire about various transportation routes that I had to call. It was really annoying, because there were no vacancies on Hamilton Island, and I was really afraid of sleeping on the island). We landed in Hamilton Island by plane and booked accommodation on Long Island. We returned to Hamilton Island the next day to take a helicopter to see Heart Reef. The earliest departure from Long Island was to Shute Harbor at 8 a.m. If we wanted to check in, we would have to go there the next day. I have to wait until 5:30 pm to get to Hamilton Island ~ Oh my God! At that time, I really believed the review of that hotel saying that the water bus was very convenient🐶🐶🐶 We had no choice but to give up going to Long Island and immediately booked accommodation on Daydream Island. The last schedule was taken by me at the Hamilton Island Ferry Terminal for your reference. Personally, I feel that Changdao is isolated and not developed by the same travel company. The room fee is non-refundable ~ so we wasted 2 nights of accommodation on Changdao. Moreover, the boat fare between the islands is not cheap. , everyone should also consider it when booking a hotel! It is worth mentioning that Daydream Island has given us a good mood for vacation again! ! ! I hope writing so much will help everyone! After all, no one wants to have such a bad experience when going out for fun.
Mantra on View Surfers Paradise
8.3/5120 Reviews
The location is perfect and centrally located in the heart of shopping centres, walking distance to the beach and night life. Great rooms on the 22nd floor. The beds are very comfortable, and the room is spacious for up to 3/4 people. The downside for us was that the staff at the reception told us that there wasn't a restaurant located in the hotel when we enquired while checking in, so we went out to look for something to eat after we checked in to the hotel, only to get back to find a brochure in our room advertising a Cafe conveniently located in the hotel for guests. I highly recommend that the staff need to be informed of any changes in the hotel so that they are able to provide accurate information about the hotel to the guests. The check-in and check-out process was great, made conveniently for guests and staff, there's no long cues at the reception👍🏾 We'll definitely be returning.
Ultiqa Shearwater Resort
8.2/591 Reviews
This is a fabulous place to stay. We chose a studio room, with ocean view, and it was really worth it. Although we arrived late, we contacted call staff at the door and they talked us through the check in process. Service was kind and responsive throughout. The only small downside was that the rooms are only serviced once each 8 days. However, when we requested fresh towels they were happy to provide them. The pool complex is lovely - the pool is a little cold for winter, but the spa was comfortable and we really enjoyed the sauna. Breakfast was included, and we had the choice of three cafes in the complex, with delicious food at all three. We can't wait to return!
JW Marriott Gold Coast Resort & Spa
9/5200 Reviews
Nice hotel and good service. A bit of distance from central of surfer paradise though. We have a small baby, have to always call uber.
Hilton Cairns
9.1/5296 Reviews
Cairns City
Stayed 4+1 nights here. Very bad experiences in the end: my wife’s jacket was lost inside the wardrobe, I had to take taxi from airport to the front desk seeking assistance and told them to urgently help as my flight boarding is half hour later. They shared the room had been occupied by new guests and if there is anything left by us the cleaner should have found it. I said I am in a high rush and why not you staff just escort me to go to the room and take a look. They said they need seek internal approvals and when the senior officer came out, she repeated the same words. All of them simply ignored that I was in rush and blindly asked me to be patient, and then they worked in an over-patient way by keeping me at the front desk area without any certainty. Finally I realized going to miss the air flight and had to leave. Half way back to airport they called my wife saying that they have found the jacket and that I am the wrong party who didn’t patiently wait for them to slowly slowly take their time. What a joke! Isn’t said by them that new guests have moved in and if there is anything left by us they should have found it? So now how did they find it out? And, I am the wrong party? I am supposed to wait for them to take time and miss air flight? What a lousy team! They should have worked as officials in a third-class country, who are good at killing time, twisting words and blaming others, rather than in the front line of a reputable hotel.
Noosa River Retreat Holiday Apartments
9.2/581 Reviews
Apartment clean, just some rusty faucets. It was a nice to have some water put on the fridge but it really tasted like dishwashing… Annoying sound when we open the light in the bathroom. Really nice and spacious apartment, with more than I actually needed! Nice outdoor pool and jacuzzi. But the afternoon I arrived I wanted to lay down on the sunbeds but I wasn’t able to since the garden was being watered and the water goes so far that it goes into the pool and jacuzzi and made all the sunbeds soaked wet. I only got the chance to meet the receptionists/managers at my check out, since the opening hours are 9am-5pm and 9-12am on weekends. They were really nice. But I gotta say this is so weird for me to see a reception with such opening hours… Where I come from and in most countries I went to, this is 24/7 or close to it. There is not a real service, we have to find the room on our own(even if we get a map with our key in the safe box), I mean there was a binder with informations, we can send them texts but we have to wait to get an answer if any, I was always away before they opened and came back when they weren’t there anymore so I know it seems to be an Australian thing (and good for them!) but this lack of real human interaction is unfortunate. We receive ton of emails and I also think about the people who are not good at the technology stuff

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Property Information for Tourists

Total Properties1,038
Number of Reviews42,885
Average Price (Weekdays)PHP 13,940
Average Price (Weekends)PHP 15,527