This hotel is located a little bit behind, but within walking distance to Yale and Art Gallery. Pizza Haven is three minutes away and is very delicious. The hotel room is large and the lobby is warm. When we arrived, the kids were tired and the front desk staff gave us Haagen Dazs. They were very friendly! There is no microwave in the room, but there is one in the lobby. You can also ask the staff for boiled water.
I took the train from Manhattan to Waterbury. After getting off the train, I walked along Grand Avenue for about a few minutes to the hotel. I came alone to attend my child's graduation ceremony, and I didn't have high requirements in all aspects, so the Marriott hotel fully met my needs. Because of the language barrier, some issues were communicated through Ctrip customer service. I felt that Ctrip's butler service was timely and effective, and I was satisfied.
The decoration is very tasteful, the service is also very good, the room has a small kitchen bar, microwave, refrigerator, induction cooker and tableware are all available. There is a free washing machine and dryer on the 6th floor. The location is very good, a few minutes drive from the train station and only ten minutes walk to Yale University. There is a popular ice cream shop nearby.
The cup for drinking water is good, the breakfast is ordering, and the taste is very good. We ordered milk and fruit-like omelet-like cakes. The amount is very good and the taste is good. There are equipment in the room to be able to exercise. The only thing that is not good is that the bathroom does not release water. I don’t know what the reason is. We only stayed for one night because of the temporary road, and left early in the morning, so we didn’t care.
Bad review, there is no human hotel, 20 hours of air travel, spit and diarrhea on the plane, and finally insisted on staying at the hotel, but told me that I must wait until 3 pm to check in, but it will be only 7:30 in the morning, how do I It may have to wait for nearly 8 hours, and there is a child accompanying me. The jet lag and illness made me spend a lot of time. Seeing all the guests check out, I ran to the front desk to ask if there was a room. , Just don’t check in for me, my body is getting weaker and weaker, and I’m hardened to nearly 11 o’clock. I can’t hold on. With my insistence, I said that you can treat a patient like this, and I ask to see you right away. Your manager, the front desk gave the room, the whole process is no temperature, cold experience
Hotel is dated with a cranky elevator. Double beds are clean and comfortable but tight for 2 persons. Shower is strong and hot. No toothbrush and toothpaste provided. Layout of room space is U-shaped which is a little hard to layout out luggage’s. Functional for our family of five. One of the rare rooms that can fit five. Breakfast provided.
The most convenient hotel for freshmen to enter the school. It is very convenient to go everywhere. I can check in smoothly even if I arrive late at night. I also thank Ctrip customer service for helping me contact the hotel. I felt very good after staying for a few days. It is clean and comfortable. The school restaurant is opposite the main entrance of the hotel. The buffet is very good. You can store your luggage for free. I have renewed it for another 5 days.
Located in Shelton, the location is a bit remote, just because I have been staying at this hotel in New Haven, so I am used to living. There is a place to eat Bagle next to the hotel, I really like it.
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99 reviews
8.3/10
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GGuest UserThis hotel had a big open lobby with a bar and plenty of areas to use laptops or to gather in small groups.
Convenient parking in a garage was located below the hotel. The elevators were extremely efficient. We were on the 8th floor and never waited. The hotel staff is hard to reach by phone but when we arrived they happily let us check into our room a little early. The beds are very comfortable and very high! The tv remote is odd and we had to call to figure out how to use it. Early morning coffee urns were late to arrive. The hotel is very close to I-95 which was helpful.
AAimilidouThis hotel is located a little bit behind, but within walking distance to Yale and Art Gallery. Pizza Haven is three minutes away and is very delicious. The hotel room is large and the lobby is warm. When we arrived, the kids were tired and the front desk staff gave us Haagen Dazs. They were very friendly! There is no microwave in the room, but there is one in the lobby. You can also ask the staff for boiled water.
GGuest UserThe hotel was in a great location but it was moldy and amenities were missing from the room, batteries dead in the thermostat, my first room smelled like cigarettes and the carpet was greasy. When I mentioned the state of my room they quickly moved me to another room so that was nice. The most frustrating part about this hotel was the fact that my family members and I asked weeks in advance if we could book rooms on the same floor in the same general area. The hotel agreed but once we arrived they put us on all different floors, opposite sides of the hotel and everything. We tried to make the best of it. My mother and I as well as my cousins met in my aunt's double room daily so we could all be together but a neighboring room made a noise complaint. They would never have had to complain if the hotel had booked all our rooms together as we had requested.
GGuest UserThe hotel is very conveniently located, close to Yale University and within walking distance.
The restaurant on the first floor tastes good.
The hotel staff are very nice.
AAnonymous UserFirst checking in, the gentleman was very friendly and kind. After getting settled in the room it was nice. However, you could hear everything going on in the hallway. Upon asking for more towels there were no bath towels left due to being short staffed. Additionally the cleaning staff were exceptionally loud in the morning and had woken me up.
GGuest UserWe were welcomed nicely with two amazing front desk representatives. Received clean and comfy room. It was day before Christmas, and we were told the timing for breakfast . Next morning we found out there no breakfast served at all! Because it’s Christmas!! It’s like you book the flight , but no flight attendants cuz they are on vocation 😀 All hotels guests were very confused, no one received any note about it, we were very disappointed because one of the reason we pay more for this hotel -is breakfast, since we were driving with kids. Don’t recommend this hotel .
GGuest UserThe room is like a box, clean and hygienic! The parking lot is right in front of the hotel, free of charge, very convenient.
The food in the restaurant is not bad, but the fire alarm scared me so much that I ran downstairs in my pajamas, and it was raining, which was actually a mistake. 🥹
GGuest UserThe surrounding environment of the hotel is very good. There are churches and other places to go around. It is within walking distance of the railway station and supermarket. There are also restaurants nearby, and it is not far from New Haven and New York.
GGuest UserThe facility was lackluster at best. It used to be great. Eco friendly was claimed for not doing daily room service. Hypocritical. There were paper plates, plastic serve where, and poorly working HVAC units. The organization was simply looking to cut down on costs. Similarly, I’ve seen better breakfasts at hotels that cost half as much. Vents in the bathrooms were nonfunctional. The window could only be closed from the outside. I look forward to posting this on yelp unless you make amends.
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