Hotels With Pools in Jilin, China

We booked a two-bedroom suite for two adults and two children, which was very convenient. We could even play in the living room at night. Breakfast at North Shore Restaurant, just left of the hotel lobby entrance, was also quite good. The butler service throughout our stay was generally satisfactory, however, we weren't informed in a timely manner that the slide facility was closed for maintenance. This led to us climbing for over half an hour with our kids to the slide's starting point early in the morning, only to be told it wasn't open yet – talk about despair… They later compensated us with slide passes, but these didn't include priority access to skip the lines, neither at the top nor the bottom! They also misled us into believing the ride line would be faster than the cable car line at the bottom. In reality, the cable car took 45 minutes, but we waited an hour and a half for the slide on the mountain, right in the middle of the day. We were exhausted and starving, feeling like we were on the verge of heatstroke. If we had known about such long queues, we would have rather foregone the slide passes than wait in line. We had four hours; couldn't we have done something better with our time?! We traveled all this way to the resort just to queue… Later, the manager offered us afternoon tea and buffet passes, and while their attitude was sincere, our overall good mood for the trip was significantly dampened. What was supposed to be a relaxing day at the hotel on our last day turned out to be the most exhausting. Sigh…

Before I list all the issues encountered during this trip, I'd like to commend the following staff members (whose full names I unfortunately don't know): Butler Xiao Song, Duty Manager Xiao Gao on August 6th, and Duty Manager Xiao Wang on August 7th. I was satisfied with their service attitude and efficiency; my dissatisfaction lies with the hotel's management and some other personnel. Below, I will truthfully recount my experience: 1. **Check-in on August 5th**: We checked into the hotel before 3 PM. Out of three rooms, only one twin room was ready. We went for dinner and returned around 4:30 PM, only to be told another room was still not ready! After urging, it was cleaned within 20 minutes, allowing everyone to finally check in. 2. **Incident on August 6th**: After returning from an outing, my wife slipped and slightly twisted her ankle in the room. The reason was a large amount of water on the floor (photos will be attached), clearly left after cleaning and not dried promptly. Upon immediate complaint, the duty manager arranged an upgrade to a suite (a serious issue, but the solution was acceptable). 3. **The Most Serious Issue**: Around 8 PM on the evening of the 6th, the air conditioning in the suite felt ineffective. Maintenance was called, and we were told the AC was fine, just that the room was large and it would cool down eventually. By 10:30 PM, it was still ineffective. When we requested another check, we were informed that the AC in this room (3052) was indeed faulty! It couldn't be repaired that day! Given how late it was, I only asked the duty manager to quickly arrange another problem-free room so we could rest, and I didn't pursue further complaints. Since I don't know the name of this maintenance worker, I can't name him, but his behavior was appalling! The hotel should bear full responsibility for this. I'd also like to state that I am a Marriott Platinum Elite member and usually enjoy staying at Marriott brand hotels. However, due to the points mentioned above, my experience this stay was extremely poor! This is not the service standard or staff quality expected from a five-star hotel! For all these issues, I reserve the right to continue complaining and seek compensation. I urge both Trip.com and Marriott Group to take these issues seriously and provide timely feedback!

Five-star review! Jianshuihe Hot Spring Hotel is absolutely worth staying at. The hot spring water quality is excellent, and the rooms are clean and spacious. The private hot spring design is a huge plus. The service is warm and attentive, and the breakfast is abundant. Right outside, you'll find the beautiful '美人松' (a type of pine tree, likely a local landmark), and transportation to all the Changbai Mountain attractions is convenient. Soaking in the hot springs after hiking is incredibly relaxing – it's definitely my top choice for accommodation, highly recommended!

Had a wonderful stay! I have to commend the front desk staff! Check-in was swift with no long waits, and the process was seamless. They provided detailed explanations for directions and local attractions, always with a smile. Their service was professional and friendly, leaving a fantastic impression! A special shout-out to Jessie from the front desk, Jia Liufang. Her constant smile and patient explanations of the hotel's operating hours for various areas were incredibly thoughtful. The Executive Lounge also has a great atmosphere. Next time I'm in Changchun, I'm heading straight for the Shangri-La.

I was very satisfied with the hotel staff's service! The duty manager sent a list of benefits and a pick-up reminder before check-in, which was great. Early August was incredibly busy, with many families traveling with children. We arrived at 3:30 PM, and the room wasn't ready yet, so they offered afternoon tea, which was quite lovely. We checked in at 4:00 PM. The room facilities felt a bit dated, but it didn't really bother us. It was perfectly fine for a stay. One excellent point was the breakfast operation. Even though it was quite crowded, staff seated guests and took orders. Items like omelets and noodles could be ordered and delivered to the table, avoiding queues and congestion. This was really good and showed a great optimization mindset! Daily housekeeping and ice bucket delivery were also prompt! Overall, I'd probably stay here again.

First off, the hotel's WeChat service deserves high praise; it's truly excellent, always anticipating your needs. The lovely Ms. Qingsong is as kind as she is beautiful. Secondly, the hotel is incredibly close to the Changbai Mountain North Slope Scenic Area visitor center, saving you a good portion of travel time when heading to the North Scenic Area. There's also underground parking for those driving. Lastly, the breakfast is genuinely good, with a wide variety of options, and the watermelon was a standout—definitely not an afterthought. Highly recommend!

This time, I stayed in a suite at the Wanda Jin Changbaishan Resort. The room was spacious and bright, with complete and clean facilities, making for a very comfortable stay. The hotel's location is excellent, very close to the resort's commercial street and the Zhenxi Ski Run, making it very convenient for getting around and sightseeing. The staff were enthusiastic and attentive, providing detailed and thoughtful service. The surrounding forest scenery is pleasant, and the air is fresh, making it very suitable for a relaxing family vacation with children. My kids even fell in love with the free KTV~

Upon check-in, the front desk agent upgraded us to a Pine View room, and what a sight it was – beautiful pine trees as far as the eye could see from the window. We stayed for 3 nights and received 3 hot spring tickets. Although my child isn't a fan of hot springs, they absolutely loved the kids' water play area. During our stay, it was also my child's birthday, and the hotel surprised us with a welcome fruit platter and even complimentary birthday noodles when we went for dinner at the restaurant. All the hotel staff were incredibly enthusiastic and generous with their hospitality. The only minor drawback was the low water pressure in the shower, which made bathing a bit less comfortable.

Staying in the Winter Warmth of Changchun | A Short Review of InterContinental Changchun High-tech Zone Some say a hotel is a home away from home. This stay at the InterContinental Changchun High-tech Zone truly made me feel well taken care of. **Arrival: A Warm Welcome** The outdoor temperature was above zero (Celsius, implying a warmer-than-expected winter day), and as soon as I entered the lobby, I was enveloped by a warm, pine-scented aroma. The lady at the front desk saw I was holding a coffee and immediately offered me a wet wipe and a portable cup sleeve. This small detail instantly made a great impression on me. **In the Room: Embracing the View** Pulling back the curtains, I looked out at the High-tech Zone's evening streets, with traffic flowing like golden ribbons. The soundproofing in the room was excellent; despite the hustle and bustle outside, it was perfectly quiet inside. A hot bath washed away the dust from my journey. The mattress was just right, neither too soft nor too firm, and I slept deeply that night. **Culinary Delights: A Taste of Northeast China** You absolutely must try the steaming hot wontons for breakfast. Sitting by the window, watching the morning light slowly illuminate the city, I felt life was particularly beautiful. A good hotel makes you fall in love with a city because of one room. Changchun's spring is beautiful, but the hospitality at InterContinental is truly heartwarming.

The overall environment of the resort is pretty good; it would probably be even better in the summer. The service is exceptional, with everyone paying great attention to detail. However, as a mom looking for a weekend getaway with my child, I found the activities to be just so-so. The snow activities themselves are free, so any amount of fun is a bonus. The hot springs, though, were really disappointing. There are only a few indoor pools, no high-temperature areas, and more importantly, they didn't feel like actual hot springs! 😦 The outdoor iron pot was impossible to use due to too much debris. From a value-for-money perspective, it's not the best choice for a weekend trip. And the kids' play area... sigh.