The hotel offered me complimentary breakfast because my flight was canceled. That’s great! I hope the hotel would offer early morning bookings if the customers have special situations such as flights cancellations/
My husband and I had a great stay. It was quiet and very clean. Safe place to stay. The only thing is they say they have coffee 24 hrs. But there was no coffee until breakfast and the coffee container stayed empty. So I was alittle bit disappointed. But we still had a wonderful stay
The room and public areas were much better than the price we paid usually gives us. The bed was comfortable. The free shuttle was on time, fast and the driver helpful. I would definitely chose this hotel again.
Hotel near San Antonio City Center,San Antonio15.4% of visitors choose this area
GGuest User2019.06.12
Hotel location, breakfast, bedding, inside are also good. Especially breakfast .. It was so bad the day before. All Texas hotels thought it was. By the way. It was so good Bedding. The shower supplies were good too. Just enough Even if you might hear San Antonio again,
The room is clean and tidy. There is a gym and a small swimming pool. There are Chinese, Thai and Mexican restaurants nearby, which is very convenient. But there is no bottled water in the room. You can only buy it from the vending machine on a specific floor or get ice from the ice machine.
Hotel near San Antonio City Center,San Antonio15.4% of visitors choose this area
GGuest User2024.12.10
The overall service is very satisfactory. The hotel has a superior location, convenient transportation, and a wide variety of food options nearby. I will choose this hotel again on my next business trip and will recommend it to my friends.
Hotel near Medical Center,Houston11.6% of visitors choose this area
GGuest User2025.02.07
The hotel facilities and rooms are basically satisfactory. It was a very bad breakfast experience. I spent $18 and 18% tip to buy only 6 dim sums the size of a thumb. The same $18 American breakfast has a large plate, which one person can't finish. I felt that I was ripped off. I didn't expect it to be very delicious, but charging $18 for these 6 small dim sums really felt like a rip-off of my compatriots.
I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant.
Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction.
The room was great, wonderful view, bed/bedding was comfortable, shower was amazing.
Customer service in the morning wasn't all that great.
Very Good
121 reviews
8.5/10
Price from
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per night
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GGolden AngelAll three stays was wonderful and the staff was very friendly, professional, and accommodating.
GGuest UserThe room was large and comfortable, and the front desk staff was warm and kind and at home. So I transferred a few hotels and chose this one again and will come again in the future.
HH KBreraThis the worst ripoff I ever had, the pictures are deceiving no such thing like a resort and or Hotel, this is more likely a 5th level motel so deceiving so highly priced for the real rooms quality. The phone line was death, I had to walk in to the lobby for service , I will rate this place - 1000 if it was possible , location is great but no quality parking control anybody can drive in and use a suppose to be a private beach for the guests, at check
Put time I asked for some kind of reference # and or statement and I was told to ask trip.com for my check out time and or check out statement after this lack
Of honesty ripoff I was highly concerned to be charge for extra time and or incidentals I never used and when I ask for some kind of evidence and or printout statement they call security to kick me out and if they didn’t was because Inturned my phone camera on
EEricI recently stayed at the Microtel Inn & Suites by Wyndham Austin Airport, and I couldn’t have been more pleased with my experience! From the moment I arrived, I was greeted with warm smiles and friendly service. The check-in process was quick and hassle-free, allowing me to start relaxing right away.
My room was clean, cozy, and thoughtfully designed with everything I needed for a comfortable stay. The bed was incredibly comfortable, providing the perfect rest after a long day of travel. The room’s modern amenities, including a large flat-screen TV and fast Wi-Fi, made my stay even more enjoyable.
One of the highlights of my visit was the complimentary breakfast offered each morning. The selection was impressive, with a variety of options to suit every taste. Whether I was in the mood for something light like fresh fruit and yogurt or something more hearty like waffles and eggs, there was always something delicious to start my day off right.
The location of the hotel was perfect for my needs, being just minutes away from the Austin-Bergstrom International Airport. The complimentary shuttle service was a huge convenience, making my travel to and from the airport effortless. Despite its proximity to the airport, the hotel was quiet and peaceful, ensuring a restful stay.
The hotel’s amenities, including the well-maintained fitness center and inviting outdoor pool, added to the overall experience. It was nice to have these options available to unwind after a busy day.
Overall, my stay at Microtel Inn & Suites by Wyndham Austin Airport was excellent. The combination of clean, comfortable accommodations, friendly staff, and convenient location made it an ideal choice for my trip. I highly recommend this hotel to anyone looking for a great place to stay in Austin, and I look forward to returning on my next visit!
GGuest UserMy daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall.
However, these are the weird things that ruined our stay:
- The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be.
- The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air.
- Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way.
I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room.
- (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay.
- They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay.
I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.
GGuest UserThe room was very nice and updated. Location was excellent and within walking distance to the Kid Rock concert. It was on the waterway, so it made the walk enjoyable....close to restaurants too. Parking at the guest garage was affordable at $17 for 24 hours. Hotel staff was very friendly.
GGuest UserEveryone was super friendly, our room was clean and “the best room ever” according to our kids. We were super happy with our stay and we will definitely return!
GGuest UserYour staff is great! Front desk clerk was friendly, hospitable and helpful. The room was clean and so was the rest of the hotel. We were unable to go to the pool area or not able to have the breakfast due to this ugly time, Coronavirus, but other than that I would say this is a great hotel! Thank you!
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