Ocean View Hotels in Penang, Malaysia

We went on a 3 days 2 nights business trip with family in Penang. This hotel is located at Gurney bay which is such a very good location. We personally familiar with the surrounding there so it is easy to find food and travel. The parking building can be accessed both from Gurney bay and Kelawai road which is very convenient. Free parking is available in the building. The parking space in front of the hotel charges 10 RM per entry. We got a connecting room which is so comfortable for us. The hotel staff were very nice also. Pros: The room is fully equipped with universal power outlets. Cons: The shower is located in bathtub. It is quite slippery and inconvenient. Overall, We had a very pleasant stay.

Excellent Family Experience at Parkroyal Penang Resort Our recent stay at Parkroyal Penang Resort was truly enjoyable and memorable. From the moment we arrived, every staff member — from the parking guards and bellmen to the café, restaurant, pool, and housekeeping teams — was genuinely friendly, helpful, and welcoming. Special thanks to Ms. Elita and Ms. Hema for their warm hospitality during check-in and clear explanation about the resort facilities. Appreciation also to Ku Irham, who patiently showed us several room options and helped us choose the most suitable one for our family. The view from our room was lovely — I could watch my child playing in the pool below and still enjoy a nice beach view. Grateful to Mr. Alfizan, the bellman, for his kind help with our luggage, and to the Chinese housekeeping lady (Level 2 near the kids’ pool) for her thoughtful reminder to keep our balcony door closed when monkeys were around — such great attention to detail! We also truly appreciated the complimentary birthday cake for my wife. It was a wonderful gesture that made our stay extra special. Breakfast was delicious with plenty of choices, room was clean and cool, and the atmosphere throughout the resort was relaxing and family-friendly. Highly recommended for families looking for a warm and welcoming beach resort in Penang. We’ll definitely come back again!

Shangri-La Golden Sands truly embodies relaxation, with a welcoming atmosphere, friendly staff, and a laid-back charm. The food is excellent, the beach is beautiful, and guests also enjoy the convenience of a complimentary shuttle service to downtown Georgetown via Jen Hotel.Kudos to them!

Hotel is brand new, used to be the old Copthorne. Nice n new. They are still doing quite a fair bit of touch ups... Many workers ard pool area, stairs etc. Staff are all very pleasant. Housekeeping was OK. On the last night, I doubt if they vacuumed the room, as the bits of leaves which was left the night before was still there. Toiletries were not complete, no body lotion or shaver or hand soaps at the wash basin. So... Had to make do with the bath gels provided The shower area was long enough, but during and after showering, the water splashes out to the rest of bathroom. So pls ask for extra floor mats. . Towels were nice n fluffy. Room was great... Spacious. We took a 3 person room, but it can have 4 people comfortably. Room view was nice (sea view) n quiet. Hanging clothes area was sufficient. The safe could have been placed higher, we were struggling to see what we left inside... Had to go on all 4s. Oh... The fridge was not cold. Didn't bother calling maintenance, coz we were leaving the next day. Think the room can be improved like maybe garden chairs at the balcony, a drying area for swimsuits, extra floormat going to the balcony, maybe a small writing table for work. There is a table, n it was handy for the food we had, but not conducive as a work table. The metal cups were really cute, however, after 1 cup of coffee or tea, it's stained really badly. Overall was a great stay. Pool was very nice, staff were very pleasant. Attitude is 5 stars. Tq

The hotel is a relatively old building so the vibes is very oldie, which is kinda cool haha! Staff there were very friendly and helpful. Tho i dont like the smell of their towels and the curtains were a bit dusty. Overall ok exp! (view from the window!) Theres a church nearby too which was nice hehe

The hotel is conveniently located and offers a pleasant stay. However, the centralized hot water supply can be improved, as I’ve occasionally experienced a lack of hot water. The fan is noisy and could benefit from some maintenance. On the positive side, the air conditioning works well, and the daily room cleaning is thorough. The bed is comfortable, and everything else is well-maintained. Parking is available but limited. The view from the hotel is truly breathtaking!

I recently stayed at the DoubleTree by Hilton in Penang, Batu Ferringhi, and honestly, I’ve never been so disappointed with a Hilton property. The room we were given was dusty and had plaster bagworms (household casebearers) almost everywhere; on the curtains, the ceiling, and even one crawling on the bed. When we called reception to report it, they offered to change our room but said they couldn’t give us the same setup (we needed two single beds since I was traveling with a friend). We then asked for housekeeping to at least clean the room. When the staff member arrived, even he was shocked by the number of insects and said he had never seen them before. He called the reception himself to report how serious the issue was. and only then did they suddenly manage to find a similar room available on another floor. Since it was already close to midnight, we agreed to move. Unfortunately, the new room was smaller, still dusty, and although there were fewer bagworms, we still saw some near the curtains. Overall, the whole experience left a bad impression. The location is good, and breakfast was excellent, but the cleanliness and response to the issue were unacceptable, especially for a Hilton brand. I truly hope the management takes this feedback seriously and addresses the pest and housekeeping issues because the potential of this hotel is there; but the current state doesn’t justify the price at all.

Pro:Amenities in room are good.Water pressure in bathroom was high and it’s good.My son enjoy bath in the bathtub very much. Thanks for hotel arrange for a birthday cake as i had highlighted that the purpose stay in hotel was celebrate my son and husband birthday There is one chinese seafood stall call Haoyou which the price are reasonable and food taste nice.The stall just step down from the hotel. Cons:Long queue for waiting lift during check out time.Had been wait for 20 min. The waiting area do not have aircond and very hot which make the waiting situation getting worst.

Arrived around 6pm and checked in was smooth. Not much people at the lobby. Staff were professional and work fast. Room cleanliness was acceptable. Aircond and wifi works well. Overall it was a good stay.

A bit of a let down for a 5 ⭐ facilities. Breakfast : 3/5 Bed : 1/5 (Very hard, had to ask the housekeeping to add on a topper) Facilities : 3/5 (a bit disappointed on the creaking sound of the door) Parking : 2/5 (basement parking is not stroller friendly) Kids room : 0/5 (there’s a smoking odour in the room maybe from the ventilation) Front desk : 1/5 (lack of professionalism, complain from 7am, attended at 8pm,the staff that help me checked in couldn’t speak in English properly and not even in Malay, very let down for a 5 ⭐) I will rate it as good value for money if it wasn’t a 5 star hotel for the overall amenities which are much more available than a normal boutique hotel. But overall not worth the price paid. Background, I am a heavy traveler and had more than 20 trips per year on hotel alone so I believe my opinion is justified knowing the differences. We even extend the trip by booking at their partner hotel (boutique) and had better experience in fact. Hope they can look into this😌 but I thanked the housekeeping and maintenance for attending to our needs 🩷