Posted onDec 24, 2025
Guest User
The hotel was immaculate and the staff were so friendly. The pool was a great way to keep the children entertained, and they even had some pool toys available over the weekend. The Christmas decorations were absolutely beautiful. Breakfast was cooked to perfection—I’m sure there’s a fantastic cook on staff. Coffee and tea are complimentary in reception and always in a clean area.
The one-bedroom king suite had a lovely kitchenette, which was perfect for cooking up a storm. The location was great, just a short walk to a shopping centre, Target, Dave’s Hot Chicken, Chipotle and a few other shops. It’s also a short drive to town, and there’s plenty of parking available.
The room is usually cleaned upon request, but once you ask, it’s done.
One thing that could have been improved was the sofa bed. It was quite uncomfortable, and since we booked the room for a family of four, it would have been lovely if the bed had been made for us on the first night. Unfortunately, we noticed some reddish-brown stains on the mattress, which were quite unsightly and could have been blood or some kind of spillage.
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Price per night from:MXN4,567
Posted onFeb 14, 2024|1 King Deluxe Mob/Hear Access Tub
Guest UserSouth Burlington definitely need a car to get to Burlington proper. They do have a shuttle bus though that runs to like ten pm I think. The king bed with bath doesn’t exist , the bathtub is kind of old school. Checking in can be slow (waited in line for a bit). Refrigerators in room but no microwave, one exist in lobby. Gym is ok, indoor swimming pool is nice, gym isn’t 24 hours. Room was ok.
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Price per night from:MXN4,108
Posted onJul 17, 2025
Guest User
The fire pjt was excellent at night for a quiet wind down. The room could probably be cleaner or maintained better as the pipe in the room are quite obvious and can see the holes near the edge of all walls inside the guest room. but appreciate it as the hotel is located at a country side.
My personal white bath towel was taken away by the housekeeping team because it looked similar to the hotel's towel. luckily it was found right before we check out. Thanks to the concierge and housekeeping team.
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Price per night from:MXN4,244
Posted onFeb 25, 2025
Guest User
The hotel was clean and in great condition. The staff was fantastic and friendly and always went the extra mile. The breakfast was great with many options and again the staff was so friendly and accommodating. Pool was clean and the kids had fun. I would 100% stay at this hotel again and I recommend it to others. Their service, care, friendliness and customer service should be a benchmark to all hotel and customer service representatives
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Price per night from:MXN3,639
Posted onApr 15, 2025
Guest User
Not my first time staying here nor will it be my last. The rooms are simple but just what I'm looking for when in the area. They have a sauna, indoor pool, and an outdoor hot tub. The property is up against a creek and they have a couple places with fire pits right by it. During the ski season there is also a bar downstairs that's a cool place to hang. The small lodges on the edge of the property are really cool and comfortable too!
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Price per night from:MXN4,625
Posted onOct 18, 2019
Guest UserThe location of the hotel is very good. It is located in the green mountain scenic area. It can ski in winter, enjoy the red leaves in autumn, and the service is very good. The rooms are medium in size and the two queen beds are very comfortable. Breakfast is average, and free coffee and tea is good throughout the day. There are gyms, swimming pools, SPAs, and the location of the rooms on the mountainside feels good. The traffic to the surrounding scenic spots is also very convenient. The network signal in the mountains is not good, and the hotel's Wi-Fi is no problem.
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Price per night from:MXN2,547
Posted onAug 15, 2025
Guest User
Location was great. Pool are outdoor area were exceptional. The guest rooms are in need of being updated. The staff could have been friendlier. We were charged $25 for checking in an hour before check-in time. Our room was ready so there was zero time/effort for us to check in a little early. Definitely a bad policy.
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Price per night from:MXN3,094
Posted onDec 7, 2025
Guest User
Front desk was very helpful with an issue at check-in and able to resolve immediately. The facilities were ok, odd odor on one side of building. Found out the pool is unheated... a bit disappointed as I assumed it was an indoor pool, it would be heated in December.
Breakfast was average.
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Price per night from:MXN2,343
Posted onMay 15, 2023
Guest User
Hotel is nonsmoking. Needed to sign a form stating that we would not smoke in room. Great as we are nonsmokers. Room however smelled of smoke!!!! Quite a bit, about a 4/10. We were able to open windows and air it out. Able to stay, but irritated my eyes.
The smoke smell was the worse. Didn't expect too much for price compared to other local lodging.
Room was well cleaned and spacious but out dated and in need of some repairs. Faucet handle was broken on sink, Window screen on window that worked well was missing. Other window with screen needed to be propped up to stay open.
Pool looked nice.
Room was clean, front desk staff friendly, good location.
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Price per night from:MXN3,279