Hotels With Parking in Makkah Province, Saudi Arabia

I’m shocked, firstly they gave us a room on the 9 th floor which was rotted to the core (pictures will be provided). Then they gave us another room renovated said by Riyan, he was helpful. The luggage took an hour coming up. Unusual to see, one of my luggage was opened and the lock was inside the suitcase. When I complained, Mr Faisal was most helpful and said he will have the cctv cameras checked. And didn’t get back with me so after hours I spoke to the night manager he said we viewed the cameras, no one had opened the luggage. And in the morning when I asked to view the CCTV footage they said no! It seemed a dull answer! So I got in touch with the Movenpick hotel where we stayed a night too, they still said get a report from the police station and you’re welcome to see the footage! As the last picture we had of the suitcase was taken to show to the uber to show how many pieces we have in that picture it was clearly showed the lock is on! Then in Movenpick we did not open that suitcase and moved to Pullman. Now calling Pullman they kept referring calls, as I explained to the one who I spoke with if Movenpick said it’s okay to view the cctv after the police report, can I view your footage too! They kept refer the call. So I ended up reporting the incident to the Embassy. If this incident has happened to anyone go as far as the headquarters of Pullman, and report it to the Embassy. I’m quite shocked, nothing was taken seriously..! Take care of your luggage please!!!! Regardless it’s locked. The Asian staff are not to be trusted.

We were traveling for Umrah so we had to frequent Haram quite often. Although a bit far from Haram but the hotel shuttle is very well managed and frequent. The hotel is clean and has all the amenities of a 4-star hotel.

The hotel shuttle service was great and it moved on time. We stayed at 9th floor and housekeeper guy was so kind and smiley. There is mosque in front of hotel that was also awesome. The only problem that I had was to reach to hotel by phone before I arrive there. Lastly, the gym is out of service now. It is not a big issue but a remark.

This was my third stay here. They upgraded me to a suite this time, and while the room was spacious, the real highlight was having a washing machine with a drying function – incredibly practical! The breakfast spread was also excellent, and there are even Chinese restaurants nearby.

Nothing much to say except this is definitely what you call a 5 star. Everything from smooth check in to check out was perfect. Location very good to haram. Top hotel restaurant/buffet. So much options on food. The whole hotel looks great also, massive lobby. Service was quality from front of house to all porters/cleaners/chefs. And beautiful masjid built in hotel. Highly recommend, might be little pricey but honestly you’ll 100% get your moneys worth, especially for umrah/hajj. I was there last few days of ramadan and eid, thinking because of how busy it will be during this period, might not get a good service or late check in etc. but totally opposite. It was worth every penny. Im originally from uk so expecting quality for the price i paid. Definitely all paid off.

I was really disappointed with the cleanliness during my stay. When I checked in, I found that the soap in the washroom had not been changed after the previous guest – this is unacceptable for hygiene standards. Also, I tried several times to contact the property before check-in using the number provided, but was unable to reach anyone. It's frustrating not to be able to connect when you need help the most. The property itself was good, but the service definitely needs improvement.

The hotel is quite decent. Staff is friendly and attentive to all my request.

This hotel is amazing, I couldn't fault it. The rooms are on the smaller sizes, but it's enough to get around. Great location for anyone wanting a budget hotel within a short 10 min walk to the Haram. They don't serve breakfast but many shops around that are very cheap for getting whatever you want for breakfast like masala tea, eggs, bread, butter, honey, fruits, chana, dhal etc. coming to Makkah for the first time and travelling from the UK, I'd say this is a great hotel for anyone coming to the Haram.

The room is large and comfortable, but the decoration is a bit old. It belongs to the luxury decoration ten years ago. The spacious room really makes us feel a little relaxed when we are tired of the journey. The breakfast is not bad. 👍

Stayed here for 5 nights. There is a washing machine and kitchen in the room, which is a very useful facility for long-term stays. You have to write on the blackboard next to the door whether you want to clean the room or not. Even though I checked for cleanup, there was one day that it wasn't cleaned. It's close to the airport and costs about 1000 yen by Uber. I think it's a convenient hotel overall.